Windows 8 and 8.1 Forums


BSOD occuring randomly but mostly when I play games.

  1. #11


    Posts : 356
    Windows 8.1 Enterprise


    Quote Originally Posted by ClashHound View Post
    That is actualy very weird because I had this laptop for 2 years and I bought it with windows 8. As for my anti-virus, I use norton 360. Can you also write down the specific drivers I have to download to because I am a noob at these sorts of things. Thanks.
    OH, so when you said that you "recycled" your PC that meant you *restored* Windows to factory settings by using Windows restore?

    I still have absolutely no clue what is going on.
    So giving any directions is a plain suggestion not a fix of any kind.

    You have McAfee products which might conflict with norton.
    If PC is restarting with black screen and not blue screen without creating dump files then there is a ton of things that could cause troubles.

    On the link in previous post I gave you can download everything available expect BIOS
    Download and install everything from Windows 8 section in the middle of page under following sections:
    DRIVER
    PREINSTALLED DRIVERS AND UTILITIES

    Optionally there is a guide for update which should help you get started installing other updates.

      My System SpecsSystem Spec

  2. #12


    Posts : 22
    Windows 8


    Quote Originally Posted by Addictive Gamer View Post
    Quote Originally Posted by ClashHound View Post
    That is actualy very weird because I had this laptop for 2 years and I bought it with windows 8. As for my anti-virus, I use norton 360. Can you also write down the specific drivers I have to download to because I am a noob at these sorts of things. Thanks.
    OH, so when you said that you "recycled" your PC that meant you *restored* Windows to factory settings by using Windows restore?

    I still have absolutely no clue what is going on.
    So giving any directions is a plain suggestion not a fix of any kind.

    You have McAfee products which might conflict with norton.
    If PC is restarting with black screen and not blue screen without creating dump files then there is a ton of things that could cause troubles.

    On the link in previous post I gave you can download everything available expect BIOS
    Download and install everything from Windows 8 section in the middle of page under following sections:
    DRIVER
    PREINSTALLED DRIVERS AND UTILITIES

    Optionally there is a guide for update which should help you get started installing other updates.
    I don't even know what is going on myself because it happened so randomly. I have also had to install windows 8.1 so do I just have to download the windows 8.1 drivers or do I still have to download the drivers you listed above?
      My System SpecsSystem Spec

  3. #13


    Posts : 356
    Windows 8.1 Enterprise


    Quote Originally Posted by ClashHound View Post
    I don't even know what is going on myself because it happened so randomly. I have also had to install windows 8.1 so do I just have to download the windows 8.1 drivers or do I still have to download the drivers you listed above?
    If you fresh installed Windows 8.1 and not 8 then you need to download drivers for Windows 8.1 only
    Here is a direct link to Windows 8.1 section:
    Sony Support

    There are 4 links under DRIVER title, download and install these.

    Following link will explain you exactly how to identify missing drivers ( if any ) by using device manager:
    Where is Device Manager? - Windows Help
      My System SpecsSystem Spec

  4. #14


    Posts : 22
    Windows 8


    Quote Originally Posted by Addictive Gamer View Post
    Quote Originally Posted by ClashHound View Post
    I don't even know what is going on myself because it happened so randomly. I have also had to install windows 8.1 so do I just have to download the windows 8.1 drivers or do I still have to download the drivers you listed above?
    If you fresh installed Windows 8.1 and not 8 then you need to download drivers for Windows 8.1 only
    Here is a direct link to Windows 8.1 section:
    Sony Support

    There are 4 links under DRIVER title, download and install these.

    Following link will explain you exactly how to identify missing drivers ( if any ) by using device manager:
    Where is Device Manager? - Windows Help
    Ok, so I managed to get a BSOD again while play league of legends, even after updating all my drivers. The message read BUGCODE_USB_DRIVER. I will update my zip file aswell.
      My System SpecsSystem Spec

  5. #15


    Posts : 22
    Windows 8


    Quote Originally Posted by Addictive Gamer View Post
    Quote Originally Posted by ClashHound View Post
    I don't even know what is going on myself because it happened so randomly. I have also had to install windows 8.1 so do I just have to download the windows 8.1 drivers or do I still have to download the drivers you listed above?
    If you fresh installed Windows 8.1 and not 8 then you need to download drivers for Windows 8.1 only
    Here is a direct link to Windows 8.1 section:
    Sony Support

    There are 4 links under DRIVER title, download and install these.

    Following link will explain you exactly how to identify missing drivers ( if any ) by using device manager:
    Where is Device Manager? - Windows Help
    I also checked all my drivers on device manager and they seem to be up to date.
      My System SpecsSystem Spec

  6. #16


    Posts : 356
    Windows 8.1 Enterprise


    I'm sorry but your zip file contains 0 dump files.
      My System SpecsSystem Spec

  7. #17


    Posts : 22
    Windows 8


    Quote Originally Posted by Addictive Gamer View Post
    I'm sorry but your zip file contains 0 dump files.
    I encountered a BSOD and it did not create a dump file once again. Is there a way I can fix this?
      My System SpecsSystem Spec

  8. #18


    Posts : 22
    Windows 8


    UPDATE- It seems like I ONLY get a BSOD when I play League Of Legends and when I get one, the screen turns blue and there are random white lines going horizontally. I also do not get dump files. I am starting to get really angry at this stage.
    I also get a 100% Disk space so is the reason I get BSOD due to over heating or a high disk space?
      My System SpecsSystem Spec

  9. #19


    Posts : 356
    Windows 8.1 Enterprise


    by sound of your description it looks like your GPU is burning.

    On the below link you can download free open source tool to monitor your PC temperature:
    Open Hardware Monitor - Core temp, fan speed and voltages in a free software gadget

    Report suspicious results / screenshot here.
      My System SpecsSystem Spec

  10. #20


    Posts : 22
    Windows 8


    Quote Originally Posted by Addictive Gamer View Post
    by sound of your description it looks like your GPU is burning.

    On the below link you can download free open source tool to monitor your PC temperature:
    Open Hardware Monitor - Core temp, fan speed and voltages in a free software gadget

    Report suspicious results / screenshot here.
    Thanks for all you have done so far. Can you just quickly tell me what temp and watts are dangerous?
      My System SpecsSystem Spec

Page 2 of 4 FirstFirst 1234 LastLast
BSOD occuring randomly but mostly when I play games.
Related Threads
I have been getting the BSOD, ranging from System Service Exception to other errors. Beside the errors, it shows Atikmdag.sys and other .sys on the BSOD. This happens at random, when I play games or watch netflix, and I am not sure why it is. I replaced my CPU with another one, Fx-6300, and my...
Solved BSOD randomly, but not when in games in BSOD Crashes and Debugging
Hello I get random BSoDs. Usually I get them when surfing the web, but not when playing games. For example yesterday i had lots of opened tabs in google chrome when i received the message on each page "Google Crash" (or something like that), then i got one for downloading a file via yahoo...
BSOD Randomly but mostly while playing games. in BSOD Crashes and Debugging
I've been getting a BSOD on and off for a long time now. I got one everyday for a couple days and haven't had one since, but I got one today so I've decided I need to fix this. I know this is a Windows 8 forums so I feel reluctant to post that I'm on Windows 7 but I'm desperate for help. MSI...
Hi guys, I've tried my best to not waste anyone's time by thoroughly searching the web and these forums for a similar issue, but as it turns out, most BSOD issues are very specific to the host environment. So I hope you'll bear with me. My computer has been randomly crashing for almost 1 week...
BSOD crash randomly occuring every few days in BSOD Crashes and Debugging
Hello - computer has been recently crashing every so often. I update most of my driver, which at first seemed to fix the issue, but the BSOD started again. It also seems to crash when I am using IE11 desktop over Chrome but have not confirmed this yet. Any assistance would be greatly appreciated....
BSOD Randomly occuring with error 0x00000124 in BSOD Crashes and Debugging
So this is occuring randomly, no pattern that i can notice for when it BSOD's. I know that this error is hardware related, but i have no clue which aspect of my hardware is causing it. .dmp file ---> https://www.dropbox.com/s/g45yl6u8tmvadbc/012314-30500-01.zip Any help would be appreciated....
BSOD's occuring randomly on Windows 8 Pro. in BSOD Crashes and Debugging
Hello, I believe I have a major problem with my computer and I have come to this forum to ask for support. The problem I am having is being caused by ntoskrnl.exe And I believe this is a major problem. Before it gets out of hand I have come to this area to report it. As you will see from the...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook