Windows 8 and 8.1 Forums


Unexpected_kernel_mode_trap

  1. #1


    Posts : 15
    Windows 8.1 standard 64x

    "Unexpected_kernel_mode_trap" BSOD when booting


    Hello,
    I am running Windows 8.1. This past week when booting up my computer I sometimes get a BSOD with a note saying "UNEXPECTED_KERNEL_MODE_TRAP". If it does get the BSOD when booting it will continue to restart, get the BSOD again, then restart again. The only way to stop the loop is to press and hold the power button while its on the BSOD. It has not had the BSOD after a successful boot, only when booting up before the log on screen.

    I have not recently installed any new software. The most recent hardware I've installed is a wireless mouse, which was about 2 months ago.

    I have attached the requested zip file.

    Thanks in advanced for your help.
    Last edited by ktm583; 01 May 2015 at 10:09.

      My System SpecsSystem Spec

  2. #2


    Posts : 356
    Windows 8.1 Enterprise


    Hi,
    2 out 3 of your dumps are probably corrupt coz I was not able to open them, so we are working with what is left.
    In short You most likely have conflict between your AVG antivirus and the IBM Trusteer Rapport which is a security program that protects web communication??

    I would advise to get rid of AVG and temporary use windows defender or some other antivirus to track this issue down.


    Bellow is just a *portion* from debugger, I marked certain sections in red which should explained what is going on:

    Code:
    3: kd> !analyze
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    
    This bug check indicates that the Intel CPU generated a trap and
    the kernel failed to catch this trap.
    
    A double fault (a fault that occurred while processing an earlier fault,
    which always results in a system failure).
    
    This overflow occurs if multiple drivers are attached to the same stack.
    
    3: kd> !thread
    GetPointerFromAddress: unable to read from fffff80125b80000
    THREAD ffffe00194e49880  Cid 07c4.0998  Teb: 000000007e648000 Win32Thread: 0000000000000000 RUNNING on processor 3
    Not impersonating
    GetUlongFromAddress: unable to read from fffff80125accb00
    Owning Process            ffffe001993078c0       Image:         avgwdsvc.exe
    Attached Process          N/A            Image:         N/A
    fffff78000000000: Unable to get shared data
    Wait Start TickCount      695          
    Context Switch Count      10188          IdealProcessor: 3             
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address 0x0000000072f31e40
    Stack Init ffffd000e5246c90 Current ffffd000e5241240
    Base ffffd000e5247000 Limit ffffd000e5241000 Call 0
    Priority 8 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    ffffd000`e6c87fe8 fffff801`259797e9 : 00000000`0000007f 00000000`00000008 ffffd000`e6c88130 ffffd000`e5241000 : nt!KeBugCheckEx
    ffffd000`e6c87ff0 fffff801`259778f4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    ffffd000`e6c88130 fffff801`25fb75b6 : 00000000`00000001 00000000`77981e00 00000000`0000002f fffff801`25fb6fdc : nt!KiDoubleFaultAbort+0xb4 (TrapFrame @ ffffd000`e6c88130)
    ffffd000`e5241000 fffff801`25fb6fdc : 00670061`00730064 002e0074`006e0065 00000065`00780065 00000006`00000338 : hal!HalpApicRequestInterrupt+0x6
    ffffd000`e5241020 fffff801`258c4ce8 : 00000008`00000008 ffffd000`e6c80180 ffffd000`e6c82f00 fffff801`25970b36 : hal!HalRequestSoftwareInterrupt+0xbd
    ffffd000`e5241260 fffff801`258a1825 : 00000000`00000000 ffffd000`e6c80180 ffffd000`e6c80180 00000000`00000000 : nt!KeInsertQueueDpc+0x288
    ffffd000`e52412e0 fffff801`258d4775 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiAbQueueAutoBoostDpc+0x25
    ffffd000`e5241310 fffff801`258c1968 : ffffe001`94c01168 ffffe001`995911c0 ffffe001`993099f0 00000000`00000001 : nt!KiDeferredReadyThread+0xed5
    ffffd000`e5241460 fffff801`258bdf44 : ffffe001`94c01160 ffffd000`00000001 ffffd000`e6c80180 00000000`00000000 : nt!KiProcessThreadWaitList+0x98
    ffffd000`e52414c0 fffff801`258bddc9 : 00000000`00000003 ffffd000`e52415b0 ffffe001`94c012b0 ffffe001`94c01148 : nt!KeSetEventBoostPriorityEx+0x174
    ffffd000`e5241570 fffff801`25ac1af6 : ffffe001`99309880 00000000`00000001 00000000`35707063 fffff801`258bdebf : nt!ExpReleaseFastMutexContended+0x41
    ffffd000`e52415b0 fffff800`fddc47e6 : 00000000`00000001 00000000`74fcfec0 00000000`00000001 fffff801`00000001 : nt!ExAllocatePoolWithTag+0xc06
    ffffd000`e5241680 00000000`00000001 : 00000000`74fcfec0 00000000`00000001 fffff801`00000001 00000000`00000003 : RapportCerberus64_1412094+0xaf7e6
    ffffd000`e5241688 00000000`74fcfec0 : 00000000`00000001 fffff801`00000001 00000000`00000003 ffffd000`e52416e0 : 0x1
    ffffd000`e5241690 00000000`00000001 : fffff801`00000001 00000000`00000003 ffffd000`e52416e0 ffffe001`94c012b0 : 0x74fcfec0
    ffffd000`e5241698 fffff801`00000001 : 00000000`00000003 ffffd000`e52416e0 ffffe001`94c012b0 fffff800`fdd8ecd5 : 0x1
    ffffd000`e52416a0 00000000`00000003 : ffffd000`e52416e0 ffffe001`94c012b0 fffff800`fdd8ecd5 00000000`00000028 : bowser!BowserCancelQueuedRequest <PERF> (bowser+0x1)
    ffffd000`e52416a8 ffffd000`e52416e0 : ffffe001`94c012b0 fffff800`fdd8ecd5 00000000`00000028 fffff801`00000001 : 0x3
    ffffd000`e52416b0 ffffe001`94c012b0 : fffff800`fdd8ecd5 00000000`00000028 fffff801`00000001 00000000`35707063 : 0xffffd000`e52416e0
    ffffd000`e52416b8 fffff800`fdd8ecd5 : 00000000`00000028 fffff801`00000001 00000000`35707063 fffff801`25ac178e : 0xffffe001`94c012b0
    ffffd000`e52416c0 00000000`00000028 : fffff801`00000001 00000000`35707063 fffff801`25ac178e 00000000`00000001 : RapportCerberus64_1412094+0x79cd5
    ffffd000`e52416c8 fffff801`00000001 : 00000000`35707063 fffff801`25ac178e 00000000`00000001 ffffd000`e5241a78 : 0x28
    ffffd000`e52416d0 00000000`35707063 : fffff801`25ac178e 00000000`00000001 ffffd000`e5241a78 00000000`00000000 : bowser!BowserCancelQueuedRequest <PERF> (bowser+0x1)
    ffffd000`e52416d8 fffff801`25ac178e : 00000000`00000001 ffffd000`e5241a78 00000000`00000000 fffff800`fdd8eddb : 0x35707063
    ffffd000`e52416e0 ffffd000`e5241a78 : 00000000`00000000 fffff800`fdd8eddb ffffc001`00000000 00000000`00000001 : nt!ExAllocatePoolWithTag+0x89e
    ffffd000`e52417b0 00000000`00000000 : fffff800`fdd8eddb ffffc001`00000000 00000000`00000001 ffffd000`e5241970 : 0xffffd000`e5241a78
    
    
    
    3: kd> .trap ffffd000`e6c88130
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff80125fb75b0 rbx=0000000000000000 rcx=ffffffffffd01820
    rdx=ffffd000e5241050 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80125fb75b6 rsp=ffffd000e5241000 rbp=ffffd000e6c80180
     r8=ffffd000e52410c8  r9=000000000000002f r10=00000000ffffff00
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up di pl nz na pe nc
    hal!HalpApicRequestInterrupt+0x6:
    fffff801`25fb75b6 4157            push    r15
    
    3: kd> lmnt
    start             end                 module name
    fffff800`fca00000 fffff800`fca69000   spaceport spaceport.sys Wed Oct 29 03:47:03 2014 (54505527)
    fffff800`fca75000 fffff800`fcaf2000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Fri Jul 04 14:59:36 2014 (53B6A538)
    fffff800`fcaf2000 fffff800`fcb00000   werkernel werkernel.sys Thu Aug 22 13:40:24 2013 (5215F8A8)
    fffff800`fcb00000 fffff800`fcb62000   CLFS     CLFS.SYS     Wed Mar 04 01:51:05 2015 (54F656F9)
    fffff800`fcb62000 fffff800`fcb84000   tm       tm.sys       Thu Aug 22 13:39:33 2013 (5215F875)
    fffff800`fcb84000 fffff800`fcb99000   PSHED    PSHED.dll    Sat Sep 14 15:57:19 2013 (52346B3F)
    fffff800`fcb99000 fffff800`fcba3000   BOOTVID  BOOTVID.dll  Thu Aug 22 13:40:26 2013 (5215F8AA)
    fffff800`fcba3000 fffff800`fcbd4000   ksecpkg  ksecpkg.sys  Mon Jan 12 04:01:17 2015 (54B338FD)
    fffff800`fcc14000 fffff800`fcc9c000   CI       CI.dll       Sat Dec 06 04:23:28 2014 (548276B0)
    fffff800`fcc9c000 fffff800`fccf9000   msrpc    msrpc.sys    Thu Aug 22 13:39:22 2013 (5215F86A)
    fffff800`fccf9000 fffff800`fcdc8000   Wdf01000 Wdf01000.sys Thu Aug 22 13:38:56 2013 (5215F850)
    fffff800`fcdc8000 fffff800`fcdd9000   WDFLDR   WDFLDR.SYS   Thu Aug 22 13:39:03 2013 (5215F857)
    fffff800`fcdd9000 fffff800`fcdf1000   acpiex   acpiex.sys   Thu Aug 22 13:37:47 2013 (5215F80B)
    fffff800`fcdf1000 fffff800`fcdfc000   WppRecorder WppRecorder.sys Thu Aug 22 13:39:40 2013 (5215F87C)
    fffff800`fce00000 fffff800`fce48000   pci      pci.sys      Thu Jul 24 13:45:24 2014 (53D0F1D4)
    fffff800`fce48000 fffff800`fce55000   vdrvroot vdrvroot.sys Thu Aug 22 13:38:49 2013 (5215F849)
    fffff800`fce55000 fffff800`fce71000   pdc      pdc.sys      Wed Oct 15 06:34:24 2014 (543DF950)
    fffff800`fce71000 fffff800`fce89000   partmgr  partmgr.sys  Wed Oct 08 09:34:42 2014 (5434E912)
    fffff800`fce89000 fffff800`fce9e000   volmgr   volmgr.sys   Thu Aug 22 13:39:53 2013 (5215F889)
    fffff800`fcea7000 fffff800`fcf2f000   ACPI     ACPI.sys     Tue Oct 07 05:29:50 2014 (54335E2E)
    fffff800`fcf2f000 fffff800`fcf39000   WMILIB   WMILIB.SYS   Thu Aug 22 13:40:23 2013 (5215F8A7)
    fffff800`fcf39000 fffff800`fcfc5000   cng      cng.sys      Wed Jan 14 03:29:05 2015 (54B5D471)
    fffff800`fcfcd000 fffff800`fcfd7000   msisadrv msisadrv.sys Thu Aug 22 13:39:03 2013 (5215F857)
    fffff800`fd000000 fffff800`fd020000   SamsungRapidFSFltr SamsungRapidFSFltr.sys Tue Sep 16 10:53:46 2014 (5417FA9A)
    fffff800`fd039000 fffff800`fd098000   volmgrx  volmgrx.sys  Thu Aug 22 13:40:23 2013 (5215F8A7)
    fffff800`fd098000 fffff800`fd0b3000   mountmgr mountmgr.sys Tue Oct 07 03:18:16 2014 (54333F58)
    fffff800`fd0b3000 fffff800`fd0d0000   storahci storahci.sys Thu Aug 22 13:40:39 2013 (5215F8B7)
    fffff800`fd0d0000 fffff800`fd12e000   storport storport.sys Thu Sep 25 04:47:07 2014 (5423822B)
    fffff800`fd12e000 fffff800`fd148000   EhStorClass EhStorClass.sys Thu Aug 22 13:38:15 2013 (5215F827)
    fffff800`fd148000 fffff800`fd1a4000   fltmgr   fltmgr.sys   Tue Aug 26 04:25:16 2014 (53FBF00C)
    fffff800`fd1a4000 fffff800`fd1ba000   fileinfo fileinfo.sys Sat Feb 22 13:13:10 2014 (53089456)
    fffff800`fd1ba000 fffff800`fd1e5000   Wof      Wof.sys      Thu Mar 13 09:27:29 2014 (53216BF1)
    fffff800`fd200000 fffff800`fd278000   NETIO    NETIO.SYS    Mon Nov 10 03:58:13 2014 (546029C5)
    fffff800`fd28a000 fffff800`fd484000   Ntfs     Ntfs.sys     Sat Oct 11 02:35:55 2014 (54387B6B)
    fffff800`fd484000 fffff800`fd4a0000   ksecdd   ksecdd.sys   Wed Oct 29 03:47:36 2014 (54505548)
    fffff800`fd4a0000 fffff800`fd4b0000   pcw      pcw.sys      Thu Aug 22 10:46:34 2013 (5215CFEA)
    fffff800`fd4b0000 fffff800`fd4bb000   Fs_Rec   Fs_Rec.sys   Thu Aug 22 10:46:33 2013 (5215CFE9)
    fffff800`fd4bb000 fffff800`fd5d2000   ndis     ndis.sys     Tue Feb 03 01:03:15 2015 (54D01043)
    fffff800`fd600000 fffff800`fd654000   avgloga  avgloga.sys  Wed Mar 11 11:13:32 2015 (5500154C)
    fffff800`fd654000 fffff800`fd677000   avgmfx64 avgmfx64.sys Fri Apr 03 09:34:09 2015 (551E4271)
    fffff800`fd677000 fffff800`fd6ad000   avgidsha avgidsha.sys Wed Mar 11 11:13:24 2015 (55001544)
    fffff800`fd6f8000 fffff800`fd964000   tcpip    tcpip.sys    Mon Nov 10 03:59:03 2014 (546029F7)
    fffff800`fd964000 fffff800`fd9d0000   fwpkclnt fwpkclnt.sys Mon Nov 10 03:57:40 2014 (546029A4)
    fffff800`fd9d0000 fffff800`fd9f5000   wfplwfs  wfplwfs.sys  Mon Nov 10 03:57:28 2014 (54602998)
    fffff800`fda0c000 fffff800`fda28000   disk     disk.sys     Thu Aug 22 13:39:47 2013 (5215F883)
    fffff800`fda28000 fffff800`fda69000   avgldx64 avgldx64.sys Wed Apr 15 13:05:57 2015 (552E4615)
    fffff800`fda6a000 fffff800`fdaff000   fvevol   fvevol.sys   Tue Apr 08 00:25:31 2014 (534325DB)
    fffff800`fdaff000 fffff800`fdb44000   SamsungRapidDiskFltr SamsungRapidDiskFltr.sys Tue Sep 16 10:53:25 2014 (5417FA85)
    fffff800`fdb44000 fffff800`fdb93000   volsnap  volsnap.sys  Thu Jun 19 00:41:28 2014 (53A21598)
    fffff800`fdb93000 fffff800`fdbd9000   rdyboost rdyboost.sys Sat Feb 22 13:13:40 2014 (53089474)
    fffff800`fdbd9000 fffff800`fdbf0000   mup      mup.sys      Thu Aug 22 13:40:28 2013 (5215F8AC)
    fffff800`fdbf0000 fffff800`fdbff000   intelpep intelpep.sys Wed Oct 15 08:29:44 2014 (543E1458)
    fffff800`fdc00000 fffff800`fdc08000   Beep     Beep.SYS     Thu Aug 22 13:40:24 2013 (5215F8A8)
    fffff800`fdc08000 fffff800`fdc16000   BasicRender BasicRender.sys Sat Feb 22 13:14:02 2014 (5308948A)
    fffff800`fdc33000 fffff800`fdc89000   CLASSPNP CLASSPNP.SYS Wed Oct 08 07:22:07 2014 (5434C9FF)
    fffff800`fdc89000 fffff800`fdc93000   avgrkx64 avgrkx64.sys Fri Mar 20 11:18:15 2015 (550BF3E7)
    fffff800`fdc93000 fffff800`fdca8000   crashdmp crashdmp.sys Thu Aug 22 13:40:03 2013 (5215F893)
    fffff800`fdce7000 fffff800`fdd15000   cdrom    cdrom.sys    Thu Aug 22 10:46:35 2013 (5215CFEB)
    fffff800`fdd15000 fffff800`fddf1620   RapportCerberus64_1412094 RapportCerberus64_1412094.sys Mon Apr 20 19:42:54 2015 (55353A9E)
    fffff800`fddf2000 fffff800`fddfb000   Null     Null.SYS     Thu Aug 22 13:40:24 2013 (5215F8A8)
    fffff800`fe000000 fffff800`fe092000   afd      afd.sys      Fri May 30 05:03:01 2014 (5387F4E5)
    fffff800`fe092000 fffff800`fe0bc000   pacer    pacer.sys    Wed Oct 29 03:45:30 2014 (545054CA)
    fffff800`fe0c2000 fffff800`fe242000   dxgkrnl  dxgkrnl.sys  Wed Oct 29 03:46:45 2014 (54505515)
    fffff800`fe242000 fffff800`fe254000   watchdog watchdog.sys Sat Feb 22 13:14:39 2014 (530894AF)
    fffff800`fe254000 fffff800`fe2b7000   dxgmms1  dxgmms1.sys  Wed Oct 29 03:46:30 2014 (54505506)
    fffff800`fe2b7000 fffff800`fe2c9000   BasicDisplay BasicDisplay.sys Thu Aug 22 13:39:31 2013 (5215F873)
    fffff800`fe2c9000 fffff800`fe2dd000   Npfs     Npfs.SYS     Thu Aug 22 13:40:25 2013 (5215F8A9)
    fffff800`fe2dd000 fffff800`fe2e9000   Msfs     Msfs.SYS     Thu Aug 22 13:40:24 2013 (5215F8A8)
    fffff800`fe2e9000 fffff800`fe332000   avgwfpa  avgwfpa.sys  Tue Apr 07 12:39:21 2015 (5523B3D9)
    fffff800`fe332000 fffff800`fe352000   tdx      tdx.sys      Thu Aug 22 13:36:34 2013 (5215F7C2)
    fffff800`fe352000 fffff800`fe360000   TDI      TDI.SYS      Thu Aug 22 13:39:01 2013 (5215F855)
    fffff800`fe360000 fffff800`fe3ac000   netbt    netbt.sys    Thu Aug 22 13:37:01 2013 (5215F7DD)
    fffff800`fe3ac000 fffff800`fe3c4000   vwififlt vwififlt.sys Wed Apr 30 08:43:46 2014 (53609BA2)
    fffff800`fe3c4000 fffff800`fe3d5000   netbios  netbios.sys  Wed Oct 29 03:47:23 2014 (5450553B)
    fffff800`fe400000 fffff800`fe44a000   avgidsdrivera avgidsdrivera.sys Thu Apr 09 14:11:08 2015 (55266C5C)
    fffff800`fe44a000 fffff800`fe459000   CompositeBus CompositeBus.sys Thu Aug 22 13:38:48 2013 (5215F848)
    fffff800`fe45b000 fffff800`fe4cb000   rdbss    rdbss.sys    Tue Dec 17 08:21:22 2013 (52AFFB72)
    fffff800`fe4cb000 fffff800`fe53f5c0   RapportEI64 RapportEI64.sys Mon Apr 20 21:54:49 2015 (55355989)
    fffff800`fe540000 fffff800`fe54e000   nsiproxy nsiproxy.sys Wed Oct 29 03:46:03 2014 (545054EB)
    fffff800`fe54e000 fffff800`fe55a000   npsvctrig npsvctrig.sys Thu Aug 22 13:38:22 2013 (5215F82E)
    fffff800`fe55a000 fffff800`fe566000   mssmbios mssmbios.sys Thu Aug 22 13:39:41 2013 (5215F87D)
    fffff800`fe566000 fffff800`fe58c000   dfsc     dfsc.sys     Thu Mar 06 10:22:50 2014 (53183E6A)
    fffff800`fe58c000 fffff800`fe595000   serscan  serscan.sys  Wed Oct 29 02:50:36 2014 (545047EC)
    fffff800`fe595000 fffff800`fe59a300   ksthunk  ksthunk.sys  Thu Aug 22 13:39:31 2013 (5215F873)
    fffff800`fe59d000 fffff800`fe5b7000   CLVirtualDrive CLVirtualDrive.sys Mon Dec 26 14:26:47 2011 (4EF87617)
    fffff800`fe5b7000 fffff800`fe5e0000   avgdiska avgdiska.sys Wed Mar 11 11:16:03 2015 (550015E3)
    fffff800`fe5e0000 fffff800`fe5f9000   ahcache  ahcache.sys  Fri Mar 20 02:56:10 2015 (550B7E3A)
    fffff800`fe647000 fffff800`fe695000   ks       ks.sys       Fri Jul 04 14:58:59 2014 (53B6A513)
    fffff800`fe695000 fffff800`fe6a0000   kdnic    kdnic.sys    Thu Aug 22 13:38:26 2013 (5215F832)
    fffff800`fe6a0000 fffff800`fe6b1000   umbus    umbus.sys    Thu Aug 22 13:38:59 2013 (5215F853)
    fffff800`fe6b1000 fffff800`fe788000   Rt630x64 Rt630x64.sys Thu May 08 13:01:57 2014 (536B6425)
    fffff800`fe788000 fffff800`fe7f2000   usbhub   usbhub.sys   Thu Jul 24 13:45:29 2014 (53D0F1D9)
    fffff800`fe839000 fffff800`fecfe000   igdkmd64 igdkmd64.sys Mon Mar 16 23:54:33 2015 (55075F29)
    fffff800`fecfe000 fffff800`fed17000   HDAudBus HDAudBus.sys Thu Jul 24 13:45:39 2014 (53D0F1E3)
    fffff800`fed17000 fffff800`fed6c000   USBXHCI  USBXHCI.SYS  Tue Oct 07 07:00:56 2014 (54337388)
    fffff800`fed6c000 fffff800`fed9e000   ucx01000 ucx01000.sys Tue Oct 07 07:00:55 2014 (54337387)
    fffff800`fed9e000 fffff800`fedbb000   TeeDriverx64 TeeDriverx64.sys Wed Nov 27 18:56:32 2013 (52963250)
    fffff800`fee00000 fffff800`fee0d000   Smb_driver_Intel Smb_driver_Intel.sys Sat Aug 24 00:51:21 2013 (5217E769)
    fffff800`fee0d000 fffff800`fee17000   DellRbtn DellRbtn.sys Fri Aug 03 23:32:54 2012 (501C4386)
    fffff800`fee17000 fffff800`fee20000   mshidkmdf mshidkmdf.sys Thu Aug 22 13:39:06 2013 (5215F85A)
    fffff800`fee20000 fffff800`fee3f000   HIDCLASS HIDCLASS.SYS Thu Mar 06 10:24:40 2014 (53183ED8)
    fffff800`fee3f000 fffff800`fee46f00   HIDPARSE HIDPARSE.SYS Thu Aug 22 13:40:26 2013 (5215F8AA)
    fffff800`fee47000 fffff800`fee51000   wmiacpi  wmiacpi.sys  Thu Aug 22 13:40:04 2013 (5215F894)
    fffff800`fee51000 fffff800`fee6f000   intelppm intelppm.sys Thu Aug 22 10:46:35 2013 (5215CFEB)
    fffff800`fee6f000 fffff800`fee7a000   NdisVirtualBus NdisVirtualBus.sys Thu Aug 22 13:36:25 2013 (5215F7B9)
    fffff800`fee7a000 fffff800`fee7b600   swenum   swenum.sys   Wed Oct 29 03:47:41 2014 (5450554D)
    fffff800`fee7c000 fffff800`fee88000   iwdbus   iwdbus.sys   Sat Oct 04 02:31:12 2014 (542F3FD0)
    fffff800`fee88000 fffff800`fee95000   btath_bus btath_bus.sys Mon Jan 21 10:18:42 2013 (50FD07F2)
    fffff800`fee95000 fffff800`feea0000   DellProf DellProf.sys Tue Nov 20 15:19:25 2012 (50AB916D)
    fffff800`feea0000 fffff800`feeaa000   DDDriver64Dcsa DDDriver64Dcsa.sys Wed May 28 21:58:54 2014 (53863FFE)
    fffff800`feeaa000 fffff800`feeb5000   rdpbus   rdpbus.sys   Thu Aug 22 13:38:52 2013 (5215F84C)
    fffff800`feec3000 fffff800`ff27e000   athwbx   athwbx.sys   Fri Aug 16 05:13:28 2013 (520D98D8)
    fffff800`ff27e000 fffff800`ff28b000   vwifibus vwifibus.sys Thu Aug 22 13:39:00 2013 (5215F854)
    fffff800`ff28b000 fffff800`ff2a3000   usbehci  usbehci.sys  Sat May 31 08:29:54 2014 (538976E2)
    fffff800`ff2a3000 fffff800`ff312000   USBPORT  USBPORT.SYS  Sat May 31 08:30:25 2014 (53897701)
    fffff800`ff312000 fffff800`ff331000   i8042prt i8042prt.sys Tue Nov 04 07:54:54 2014 (5458783E)
    fffff800`ff331000 fffff800`ff3b8000   SynTP    SynTP.sys    Sat Aug 24 00:48:44 2013 (5217E6CC)
    fffff800`ff3b8000 fffff800`ff3c4000   USBD     USBD.SYS     Sat May 31 08:31:17 2014 (53897735)
    fffff800`ff3c4000 fffff800`ff3d6000   kbdclass kbdclass.sys Tue Nov 04 07:54:54 2014 (5458783E)
    fffff800`ff3d6000 fffff800`ff3e6000   mouclass mouclass.sys Tue Nov 04 07:54:47 2014 (54587837)
    fffff800`ff3e6000 fffff800`ff3ec380   CmBatt   CmBatt.sys   Thu Aug 22 13:39:43 2013 (5215F87F)
    fffff800`ff3ed000 fffff800`ff3f9000   BATTC    BATTC.SYS    Thu Aug 22 13:40:04 2013 (5215F894)
    fffff800`ff400000 fffff800`ff478000   UsbHub3  UsbHub3.sys  Tue Mar 17 04:34:24 2015 (5507A0C0)
    fffff800`ff562000 fffff800`ff5a9000   portcls  portcls.sys  Wed Oct 29 03:46:35 2014 (5450550B)
    fffff800`ff5a9000 fffff800`ff5c5000   drmk     drmk.sys     Wed Oct 29 03:47:38 2014 (5450554A)
    fffff800`ff67f000 fffff800`ffaa3900   RTKVHD64 RTKVHD64.sys Wed Dec 10 08:53:17 2014 (5487FBED)
    fffff800`ffaa4000 fffff800`ffadd000   fastfat  fastfat.SYS  Thu Aug 22 13:40:18 2013 (5215F8A2)
    fffff800`ffadd000 fffff800`ffb04000   usbccgp  usbccgp.sys  Thu Jul 24 13:44:51 2014 (53D0F1B3)
    fffff800`ffb04000 fffff800`ffb12000   hidusb   hidusb.sys   Thu Mar 06 10:24:14 2014 (53183EBE)
    fffff800`ffb12000 fffff800`ffb29000   LEqdUsb  LEqdUsb.Sys  Wed Mar 19 01:20:55 2014 (5328E2E7)
    fffff800`ffb29000 fffff800`ffb37000   kbdhid   kbdhid.sys   Tue Nov 04 07:54:47 2014 (54587837)
    fffff800`ffb37000 fffff800`ffb44000   mouhid   mouhid.sys   Tue Nov 04 07:54:47 2014 (54587837)
    fffff800`ffb44000 fffff800`ffb4c000   LHidEqd  LHidEqd.Sys  Wed Mar 19 01:20:53 2014 (5328E2E5)
    fffff800`ffb4c000 fffff800`ffb64000   LHidFilt LHidFilt.Sys Wed Mar 19 01:21:03 2014 (5328E2EF)
    fffff800`ffb64000 fffff800`ffb78000   LMouFilt LMouFilt.Sys Wed Mar 19 01:21:03 2014 (5328E2EF)
    fffff800`ffb78000 fffff800`ffb84000   dump_diskdump dump_diskdump.sys Thu Aug 22 13:40:18 2013 (5215F8A2)
    fffff800`ffb84000 fffff800`ffba1000   dump_storahci dump_storahci.sys Thu Aug 22 13:40:39 2013 (5215F8B7)
    fffff800`ffba1000 fffff800`ffbb7000   dump_dumpfve dump_dumpfve.sys Sat Feb 22 13:14:48 2014 (530894B8)
    fffff800`ffc18000 fffff800`ffcbe000   btfilter btfilter.sys Tue Sep 03 12:02:07 2013 (5225B39F)
    fffff800`ffcbe000 fffff800`ffcd7000   BTHUSB   BTHUSB.sys   Wed Oct 29 03:46:16 2014 (545054F8)
    fffff800`ffcd7000 fffff800`ffd4b000   nwifi    nwifi.sys    Wed Oct 29 03:45:41 2014 (545054D5)
    fffff800`ffd4b000 fffff800`ffd5f000   ndisuio  ndisuio.sys  Thu Aug 22 13:37:34 2013 (5215F7FE)
    fffff800`ffd5f000 fffff800`ffd77000   rspndr   rspndr.sys   Thu Aug 22 13:36:34 2013 (5215F7C2)
    fffff800`ffd77000 fffff800`ffdc2000   mrxsmb10 mrxsmb10.sys Thu Mar 06 10:19:36 2014 (53183DA8)
    fffff800`ffdc2000 fffff800`ffddf000   Ndu      Ndu.sys      Wed Oct 29 03:45:16 2014 (545054BC)
    fffff800`ffe00000 fffff800`ffe24000   luafv    luafv.sys    Sat Feb 22 13:14:25 2014 (530894A1)
    fffff800`ffe24000 fffff800`ffe38000   lltdio   lltdio.sys   Thu Aug 22 13:36:18 2013 (5215F7B2)
    fffff800`ffe3e000 fffff800`fff69000   bthport  bthport.sys  Wed Oct 29 03:45:37 2014 (545054D1)
    fffff800`fff69000 fffff800`fff77000   monitor  monitor.sys  Thu Aug 22 13:36:37 2013 (5215F7C5)
    fffff800`fff77000 fffff800`fffca000   RtsUVStor RtsUVStor.sys Fri Nov 01 08:34:22 2013 (5273597E)
    fffff800`fffca000 fffff800`ffffdf00   usbvideo usbvideo.sys Sat Jun 21 09:33:39 2014 (53A53553)
    fffff801`00000000 fffff801`00020000   bowser   bowser.sys   Thu Aug 22 13:38:38 2013 (5215F83E)
    fffff801`00020000 fffff801`00037000   mpsdrv   mpsdrv.sys   Wed Oct 29 03:45:31 2014 (545054CB)
    fffff801`00037000 fffff801`000a4000   mrxsmb   mrxsmb.sys   Wed Oct 08 09:32:08 2014 (5434E878)
    fffff801`000a4000 fffff801`000dc000   mrxsmb20 mrxsmb20.sys Sat Sep 27 06:59:28 2014 (54264430)
    fffff801`000e2000 fffff801`001dc000   HTTP     HTTP.sys     Tue Feb 24 01:40:28 2015 (54EBC87C)
    fffff801`001dc000 fffff801`001eb000   vwifimp  vwifimp.sys  Wed Apr 30 08:41:59 2014 (53609B37)
    fffff801`001eb000 fffff801`001fb000   condrv   condrv.sys   Thu Aug 22 13:40:17 2013 (5215F8A1)
    fffff801`24905000 fffff801`2490e000   kd       kd.dll       Thu Aug 22 13:40:43 2013 (5215F8BB)
    fffff801`2581d000 fffff801`25fb1000   nt       ntkrnlmp.exe Sun Mar 22 23:26:46 2015 (550F41A6)
    fffff801`25fb1000 fffff801`26021000   hal      hal.dll      Mon Jun 02 00:49:12 2014 (538BADE8)
    fffff960`0008c000 fffff960`004a2000   win32k   win32k.sys   Sat Mar 14 03:02:24 2015 (550396B0)
    fffff960`007c8000 fffff960`007d1000   TSDDD    TSDDD.dll    Thu Aug 22 13:40:32 2013 (5215F8B0)
    fffff960`008d9000 fffff960`00913000   cdd      cdd.dll      unavailable (00000000)
    
    
    Unloaded modules:
    fffff800`ff4ee000 fffff800`ff562000   IntcDAud.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00074000
    fffff800`fdca8000 fffff800`fdcb4000   dump_storpor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff800`fdcb4000 fffff800`fdcd1000   dump_storahc
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0001D000
    fffff800`fdcd1000 fffff800`fdce7000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00016000
    fffff800`fe58c000 fffff800`fe59d000   dam.sys 
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00011000
    fffff800`fcfc5000 fffff800`fcfcd000   avgboota.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00008000
    fffff800`fda00000 fffff800`fda0c000   hwpolicy.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windows 8.1 standard 64x


    Thanks for your reply. I have uninstalled AVG and Trusteer for now. Before you responded I attempted to get the BSOD to occur again by shutting off and restarting, and it did not show up. When and if it does show up again I will let you know. Thanks for your help.
      My System SpecsSystem Spec

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