Windows 8 and 8.1 Forums

BOSD while idle

  1. #1


    Posts : 27
    windows 8.1

    BOSD while idle


    please I need help with having "PAGE_FAULT_IN_NONPAGED_AREA (nvlddmkm.sys)" this error was mentioned many times in the forum, but I could not find one similar to mine, if there is, please point to me where to read.
    I was not using the laptop when this happened and there were no applications or downloads running.

    Thanks for any help

      My System SpecsSystem Spec

  2. #2


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    there were no applications or downloads running
    Well, not as one would think but there's still the screensaver, hibernate, sleep, antivirus, etc., things that run silently or in the background. Then there is the display itself, not static like a picture on the wall but dynamic, always refreshing/redrawing itself but can't be seen doing it.
      My System SpecsSystem Spec

  3. #3


    Posts : 356
    Windows 8.1 Enterprise


    Hi,
    I need model, make and serial number of your laptop

    Where is my model and serial number on my Toshiba laptop?
      My System SpecsSystem Spec

  4. #4


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    I have 3 Satellite Notebooks, A135, L655 and L675 and usually have to include the line on the label just under the word Toshiba which is the model name and number and at times have to include Part No., apparently is a sub-version.
      My System SpecsSystem Spec

  5. #5


    Posts : 27
    windows 8.1


    Quote Originally Posted by Addictive Gamer View Post
    Hi,
    I need model, make and serial number of your laptop

    Where is my model and serial number on my Toshiba laptop?
    Hi Addictive Gamer

    My Toshiba is a Satellite A500
    S/N: Y950431K Model: PSAR3E-02100HAR
    Intel Core2Duo P8700 @2.53GHz
    4 GB of Ram
    64-bit
    With Nvidia GeForce GT 230M

    Thank you guys for trying to help me.
    Last edited by dabour; 01 May 2015 at 09:06.
      My System SpecsSystem Spec

  6. #6


    Forever West
    Posts : 591
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1


    I tried but information still incomplete.
      My System SpecsSystem Spec

  7. #7


    Posts : 27
    windows 8.1


    Quote Originally Posted by Berton View Post
    I tried but information still incomplete.
    Hi, Berton
    Sorry if I did not provide the information you need, I have added the Model number to the previous answer, is there other information you are looking for?
      My System SpecsSystem Spec

  8. #8


    Posts : 356
    Windows 8.1 Enterprise


    Hi,
    Problem is with Wireless adapter driver (Atheros) working on Windows 8.1, and there is no such driver provided by toshiba.
    Download driver on top of the page from bellow link for x64 bit windows:
    https://www.atheros.cz/atheros-wirel...et=37&system=8

    If the above driver won't work (ex. you still got BSOD) try this one:
    https://www.atheros.cz/atheros-wirel...et=31&system=8

    If none of these drivers work, then you have only 2 options left:

    1. Connect to internet with cable or buy another wireless adapter (ex. USB wireless card, cca. 30+ bucks)
    2. Roll back to Windows 7 and either use driver from CD provided by toshiba or download one from toshiba.


    Following is a stack trace (other dumps are almost the same)
    showing that Atheros driver is playing a big role here resulting in crash:

    Code:
    1: kd> kv
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    ffffd000`5142f940 ffffe000`8f3143b0 : fffff800`531a23ca ffffe000`00000000 fffff800`531abdd3 ffffe000`8e175638 : athwbx+0x20036a
    ffffd000`5142f948 fffff800`531a23ca : ffffe000`00000000 fffff800`531abdd3 ffffe000`8e175638 fffff800`5322252b : 0xffffe000`8f3143b0
    ffffd000`5142f950 ffffe000`00000000 : fffff800`531abdd3 ffffe000`8e175638 fffff800`5322252b 00000000`00000000 : athwbx+0x1823ca
    ffffd000`5142f958 fffff800`531abdd3 : ffffe000`8e175638 fffff800`5322252b 00000000`00000000 ffffe000`8f3143b0 : 0xffffe000`00000000
    ffffd000`5142f960 ffffe000`8e175638 : fffff800`5322252b 00000000`00000000 ffffe000`8f3143b0 00000000`00000000 : athwbx+0x18bdd3
    ffffd000`5142f968 fffff800`5322252b : 00000000`00000000 ffffe000`8f3143b0 00000000`00000000 fffff800`53111893 : 0xffffe000`8e175638
    ffffd000`5142f970 00000000`00000000 : ffffe000`8f3143b0 00000000`00000000 fffff800`53111893 ffffe000`00000001 : athwbx+0x20252b

    What ever the result, share them here
      My System SpecsSystem Spec

  9. #9


    Posts : 27
    windows 8.1


    Thank you very much Addictive Gamer, I do appreciate your help and time. I'll report back the result.
      My System SpecsSystem Spec

  10. #10


    Posts : 356
    Windows 8.1 Enterprise


    Thanks for feedback.
    btw, I have eliminated an option to delete all atheros drivers if none works and query windows update for driver or use driver for other toshiba model that does have drivers for Windows 8.1. so you can try this too but very unlikely to work.
      My System SpecsSystem Spec

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BOSD while idle
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