Windows 8 and 8.1 Forums


Random BSOD with new motherboard and windows fresh install

  1. #1


    Posts : 1
    Windows 8.1 64bit

    Random BSOD with new motherboard and windows fresh install


    Hi everybody,

    I bought a new motherboard (Gigabyte 970A-DS3P) and DDR3 (8GB Team Group 1600MHz CL10), I did a fresh installation of Windows 8.1 (to have a clean installation of drivers) and since then I have regularly BSOD...

    Here is my configuration :
    Motherboard : Gigabyte 970A-DS3P
    CPU : AMD Phenom II X4 965
    Graphic card : HIS Radeon HD 7750
    Power Supply : OCZ 700W
    Memory : 8GB (2x4GB) DDR3 Team Group 1600Mhz CL10
    Main hard drive (where windows is installed) : SSD Samsung 840 EVO 250GB
    2 SATA hard drives : Seagate ST31000528AS 2TB and Seagate ST2000DM001 1TB
    2 USB HDD : WD 10EAVS 1TB and Seagate Backup+ 2TB, both with external power supply always connected.
    Windows 8.1 64bit

    I think that I have the most recent drivers for all my devices.
    So... I don't understand where it comes from. It happens randomly when I'm on internet, or word, or when i'm listening music. It never happens when i'm playing games.

    I join the report of DM Log collector Tool :
    Attachment 60694
    I also put the report of WhoCrashed (see below).

    Do you have an idea of the problem ? What could I do to solve it ?
    Thank you very much !


    WhoCrashed :

    Crash dumps are enabled on your computer.

    On Tue 21-04-15 14:05:58 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\042115-6000-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
    Bugcheck code: 0x1A (0x41793, 0xFFFFF680000C4B20, 0x2, 0x1)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Tue 21-04-15 14:05:58 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x1A (0x41793, 0xFFFFF680000C4B20, 0x2, 0x1)
    Error: MEMORY_MANAGEMENT
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Sun 19-04-15 15:58:33 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\041915-7125-01.dmp
    This was probably caused by the following module: ntfs.sys (0xFFFFF800009DD9C4)
    Bugcheck code: 0x109 (0xA3A01F589202270D, 0xB3B72BDEE4815D24, 0xFFFFF800009DD9C4, 0x1)
    Error: CRITICAL_STRUCTURE_CORRUPTION
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT File System Driver
    Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    On Mon 13-04-15 12:57:14 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\041315-6343-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
    Bugcheck code: 0x50 (0xFFFFF6840000F308, 0x0, 0xFFFFF803016BF67E, 0x2)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Wed 08-04-15 21:28:43 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\040815-8468-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1500A0)
    Bugcheck code: 0x109 (0xA3A00F58B7E829BE, 0xB3B71BDF0A656D11, 0xFFFFF803FB607668, 0x1)
    Error: CRITICAL_STRUCTURE_CORRUPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

      My System SpecsSystem Spec

  2. #2


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Hi Gloubi, unfortunately it looks like someone sold you a license that is used to activate volume copies of Windows for businesses. If this is a PC on a legitimate volume license, I would contact your tech support for help. If its not, we will need you to contact the place you obtained this copy of windows and demand a legitimate product key.

    After obtaining a legitimate product key, change your product key and upload a new DM log
    Product Key Number - Change in Windows 8

    Code:
    <ActivePartialProductKey>9D6T9</ActivePartialProductKey>
     <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>  
    <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
    Since you have a lot of memory_corruption BSOD, I would run memtest86+
    RAM - Test with Memtest86+ - Windows 7 Help Forums

    I will need a DM log that shows a legitimate copy of Windows to help you further.
      My System SpecsSystem Spec

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