Windows 8 and 8.1 Forums


BSOD: Kernel_Security_Check_Failure

  1. #1


    Posts : 4
    Windows 8.1

    BSOD: Kernel_Security_Check_Failure


    Hello all,

    Per title, I've received the Kernel_Security_Check_Error two or three times in the past week. It happens when I unlock the computer after it is auto-locked. Both times the BSOD said it was dumping files, but then it reaches 100% and just stays there, so I've had to give it a hard reset by holding the power button.

    Thanks for any help - I'd prefer to do this stuff myself but knowledge is lacking. So far I've ran a memory check and MalwareBytes scan and haven't found any issues. I might also run a hard drive check tonight. A zip file is here: Attachment 60668

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    Windows 8.1


    Any takers?

    I'm not immensely concerned about it, because it hasn't happened again since I've posted this thread. But this computer is only a year old, so I'd like to keep up on the maintenance, and figure out what is causing the issue.

    I do have Autodesk installed, and it has an update manager which was running in the background. I changed its settings so it only runs once a week now, so maybe that was the issue? I imagine its a driver causing the issue, but I'm not sure how to read/interpret my system log, otherwise I'd try to figure it out myself.
      My System SpecsSystem Spec

  3. #3


    Posts : 356
    Windows 8.1 Enterprise


    Hi,
    Can you look at your laptop's bottom and copy paste the SNID number here?
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8.1


    Sure, its 33705417376.

    Thanks
      My System SpecsSystem Spec

  5. #5


    Posts : 356
    Windows 8.1 Enterprise


    Hi,
    There doesn't seen to be offered drivers for your laptop / Windows 8.1 on acer website, even by using the SNID number.
    And since I suspect the cause could be with Intel wireless adapter driver here is an updated version release 3 weeks ago...

    https://downloadcenter.intel.com/dow...r-Windows-8-1-

    On that page you'll find 4 links, 2 of them are for windows 8.1. download them and install.
    If you're unsure which one you need here is a direct link:

    https://downloadcenter.intel.com/dow....16.0_e164.exe

    You'll have to accept the agreement however.
    report results of installation, when you're done.

    EDIT:
    If you encounter problems with this driver you can roll back changes like so in device manager:
    Windows key + X > Command prompt (Admin)
    type: devmgmt.msc
    right click Intel wireless adapter > driver


    Attachment 60920
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8.1


    Thanks a ton AG. The driver was obsolete - I had version 16.5.3.6. I installed the version which includes the software, wireless_17.16.0_e164.exe. I don't believe that I had the software previously, and only had the driver, but Intel recommended that the software be installed if I didn't already have it.


    I do remember having issues with the wireless network adapter a few months ago - sometimes the connection would get dropped, and the wireless adapter would have to be reset. Hopefully this resolves the issues. I'll post an update within a week or so, to see how things worked out.


    Thanks again.
      My System SpecsSystem Spec

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