BSOD: Kernel_Security_Check_Failure

Hello all,

Per title, I've received the Kernel_Security_Check_Error two or three times in the past week. It happens when I unlock the computer after it is auto-locked. Both times the BSOD said it was dumping files, but then it reaches 100% and just stays there, so I've had to give it a hard reset by holding the power button.

Thanks for any help - I'd prefer to do this stuff myself but knowledge is lacking. So far I've ran a memory check and MalwareBytes scan and haven't found any issues. I might also run a hard drive check tonight. A zip file is here: View attachment 60668

Any takers?

I'm not immensely concerned about it, because it hasn't happened again since I've posted this thread. But this computer is only a year old, so I'd like to keep up on the maintenance, and figure out what is causing the issue.

I do have Autodesk installed, and it has an update manager which was running in the background. I changed its settings so it only runs once a week now, so maybe that was the issue? I imagine its a driver causing the issue, but I'm not sure how to read/interpret my system log, otherwise I'd try to figure it out myself.

Hi,
Can you look at your laptop's bottom and copy paste the SNID number here?

Sure, its 33705417376.

Thanks

Hi,
There doesn't seen to be offered drivers for your laptop / Windows 8.1 on acer website, even by using the SNID number.
And since I suspect the cause could be with Intel wireless adapter driver here is an updated version release 3 weeks ago...

https://downloadcenter.intel.com/download/24864/Intel-PROSet-Wireless-Software-for-Windows-8-1-

On that page you'll find 4 links, 2 of them are for windows 8.1. download them and install.
If you're unsure which one you need here is a direct link:

https://downloadcenter.intel.com/do...intel.com/24864/eng/Wireless_17.16.0_e164.exe

You'll have to accept the agreement however.
report results of installation, when you're done.

EDIT:
If you encounter problems with this driver you can roll back changes like so in device manager:
Windows key + X > Command prompt (Admin)
type: devmgmt.msc
right click Intel wireless adapter > driver

View attachment 60920

Thanks a ton AG. The driver was obsolete - I had version 16.5.3.6. I installed the version which includes the software, wireless_17.16.0_e164.exe. I don't believe that I had the software previously, and only had the driver, but Intel recommended that the software be installed if I didn't already have it.


I do remember having issues with the wireless network adapter a few months ago - sometimes the connection would get dropped, and the wireless adapter would have to be reset. Hopefully this resolves the issues. I'll post an update within a week or so, to see how things worked out.


Thanks again. :thumb: