Windows 8 and 8.1 Forums


  1. #1

    Posts : 5
    Windows 8.1 64x


    Hello everyone,

    Today I got a random BSOD with the error code KERNEL_IN_PAGE_ERROR. I wasn't doing anything out of the ordinary while the BSOD occured (browsing the web while voice-chatting on Skype). I have published a Speccy snapshot and did a computer analysis with your analysis programme.

    The analysis .zip is in the attachments.

    BSODs haven't occured on my PC for a long time and I have no idea why this one happened, I hope you could help me out.


      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Rinn ^_^,

    I am really sorry for the delayed response . There are not many analysts around and hence the delay. Do you still require help with this problem? If yes, then kindly respond to this thread and I would be notified via email about your reply. I will also try my best to reply within 48 hours.

      My System SpecsSystem Spec

  3. #3

    Posts : 5
    Windows 8.1 64x


    Yes, I still require help with this problem. Perhaps the stability issues are being caused by a few specific things, but I am not good at reading crash dump logs.
      My System SpecsSystem Spec

  4. #4

    Posts : 5
    Windows 8.1 64x

    Bumping the thread as I still haven't got a reply yet. I hope somebody could help me with this.
      My System SpecsSystem Spec

  5. #5

    Posts : 356
    Windows 8.1 Enterprise

    Usually we would blame Avast antivirus when it's driver get caught several times, but in this case we have only one dump file, and since the type of error is somewhat self explanatory blaming Avast directly would be silly, also on the stack avast driver is far away from bugcheck exception.

    Diagnostics should start with hard drive, checking for possible errors or bad blocks.

    The requested page of kernel data could not be read in.
    Typically caused by a bad block in the paging file or disk controller error. 
    Memory Manager detected corruption of a pagefile page while performing an in-page operation.
    The data read from storage does not match the original data written.
    This indicates the data was corrupted by the storage stack, or device hardware.
    Arg1: ffffc001f5dd0e68, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000003f, error status {Bad CRC}  A cyclic redundancy check (CRC) checksum error occurred.
    Arg3: 00000002042fc880, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff800ce1dd000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    5: kd> kvChild-SP          RetAddr           : Args to Child                                                           : Call Site
    ffffd000`27285fe8 fffff803`4b77d9db : 00000000`0000007a ffffc001`f5dd0e68 ffffffff`c000003f 00000002`042fc880 : nt!KeBugCheckEx
    ffffd000`27285ff0 fffff803`4b66a9e0 : 00000000`00000002 ffffd000`27286158 fffff803`4b95fec0 ffffd000`00000000 : nt! ?? ::FNODOBFM::`string'+0x1881b
    ffffd000`272860e0 fffff803`4b65768a : fffff803`4b95fec0 ffffe001`79470080 00000000`00000001 00000000`00000000 : nt!MiIssueHardFault+0x184
    ffffd000`272861a0 fffff803`4b75ef2f : 00000000`00000001 00000000`00000000 fffff6fc`00670e00 ffffe001`8dfaa708 : nt!MmAccessFault+0x5ba
    ffffd000`27286360 fffff803`4b761880 : fffff803`4b99f7a2 ffffc001`000000bd ffffc001`f5dd0e60 ffffc001`f5de2000 : nt!KiPageFault+0x12f (TrapFrame @ ffffd000`27286360)
    ffffd000`272864f8 fffff803`4b99f7a2 : ffffc001`000000bd ffffc001`f5dd0e60 ffffc001`f5de2000 00000000`00000000 : nt!memset+0xc0
    ffffd000`27286500 fffff803`4b9a9a97 : ffffc001`fb1a6000 00000000`00000000 ffffe001`79eac150 00000000`00001dcc : nt!MiUpdateCfgSystemWideBitmap+0x152
    ffffd000`27286590 fffff803`4b9a8a1c : 00000000`77300000 00000000`00000204 ffffd000`272866f0 ffffe001`79eac150 : nt!MiRelocateImageAgain+0xe3
    ffffd000`272865f0 fffff803`4b9a7f88 : ffffd000`27286840 00000000`00000000 ffffe001`00000204 ffffd000`27286838 : nt!MiCreateSection+0x2ec
    ffffd000`272867e0 fffff800`c8e81f85 : 00000000`00000000 ffffd000`27286978 00000000`00000000 ffffd000`27286980 : nt!NtCreateSection+0x19c
    ffffd000`27286870 00000000`00000000 : ffffd000`27286978 00000000`00000000 ffffd000`27286980 ffffd000`00000010 : aswSnx+0x27f85
    5: kd> .trap ffffd000`27286360
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff800ce1dc000 rbx=0000000000000000 rcx=fffff800ce1dd000
    rdx=ffffffffffffffff rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8034b761880 rsp=ffffd000272864f8 rbp=0000000000025c00
     r8=0000000000004b80  r9=0000000000000000 r10=00000000000000ee
    r11=7ffffffffffffffc r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    fffff803`4b761880 488911          mov     qword ptr [rcx],rdx ds:fffff800`ce1dd000=????????????????
    5: kd> lmvm aswSnx
    start             end                 module name
    fffff800`c8e5a000 fffff800`c8f5e000   aswSnx   T (no symbols)           
        Loaded symbol image file: aswSnx.sys
        Image path: aswSnx.sys
        Image name: aswSnx.sys // Avast antivirus
        Timestamp:        Fri Mar 20 12:44:43 2015 (550C082B)
        CheckSum:         00103692
        ImageSize:        00104000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    To check if something is wrong with HDD follow these steps:
    Check your hard disk for errors

    If you decide to remove Avast following tool might help:

    In addition to above memory test can also be performed:
    Diagnosing memory problems on your computer
      My System SpecsSystem Spec

  6. #6

    Posts : 5
    Windows 8.1 64x

    Thanks for helping!

    To get into more details as you've said, I scanned my HDDs and memory. Both didn't gave any errors.
    I am not planning to remove avast! however. Windows Defender failed a few times on me and avast! is the only one that truly has blocked out some virusses.

    Maybe it's an important detail: A few weeks ago I decided to do sfc /scannow in the Command Prompt and it detected corruptions in system files that could not be repaired automatically.
    I also have re-installed Windows 8 a few times but the instability and issues remain somehow. Could these corrupted files also be the reason that avast! triggered a BSOD?

    Thanks in advance.

    EDIT: Maybe I am not re-installing Windows the right way, too. Any ideas on that? I'm sorry if this is off-topic.
      My System SpecsSystem Spec

  7. #7

    Posts : 356
    Windows 8.1 Enterprise

    to fix corrupted files you run:
    dism /online /cleanup-image /restorehealth

    and then again sfc

    Regarding Windows installation see this:
    Clean Install - Windows 8

    As for Avast, it's known for BSOD, so it would be wise to remove it at least temporary.
      My System SpecsSystem Spec

  8. #8

    Posts : 5
    Windows 8.1 64x

    Thanks for the help!
    A friend of mine helped me reading some other dumps too and it turned out that some of my drivers were outdated.
    I updated these drivers and repaired the files with your command.
    Now I will just wait to see how things turn out, and otherwise I will do a clean install as you have linked in your reply.

      My System SpecsSystem Spec

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