BSOD WppRecorder.sys

ddice

New Member
Messages
2
Greetings,

Issue:
After a pc restart, the pc is not booting into windows 8.1 anymore and stops at following BSOD error:

":( Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: WppRecorder.sys."

The reason for restarting pc was AVG 2015 updates.

I read a bit about WppRecorder.sys @
How To Fix WppRecorder.sys Blue Screen Errors (BSOD)

There have been no recent hardware changes and no major software ones either, as far as I am aware of.

I did try a system restore, but that didn't not work out.
(Note: this is not the first time getting this BSOD, last time tho, system restore did help to boot into windows).

Any input on this issue would be highly appreciated.

Note: (Adding .zip file with minidump information collected by DM Log collector Tool)
View attachment 60559
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6.3, Build 9600)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inc., Vostro 270
    CPU
    Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUS), ~3.2GHz
    Browser
    Firefox 37.0.1
A small update:
Uninstalled AVG 2015 in safe mode, restarted and the pc seems to boot into windows 8.1 just fine.
If anyone still has the time/interest to look into to this issue, your more then welcome to do so.
Will update drivers, windows updates etc and report later.
 

My Computer

System One

  • OS
    Windows 8.1 64bit (6.3, Build 9600)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inc., Vostro 270
    CPU
    Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUS), ~3.2GHz
    Browser
    Firefox 37.0.1
Hi ddice & welcome to the forums ^_^,

I am really sorry for this much delay in the response :( . There are not many analysts. Would you still like me to analyse the dump files? If yes, then kindly reply to this thread and I would be notified via email. I will try my best to reply within 48 hours :)

Also, thanks for posting what worked for you ;)

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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