Windows 8 and 8.1 Forums

Windows 8 Freezing

  1. #1

    Posts : 6
    Windows 8 Release Preview

    Windows 8 Freezing

    The amount of times my system freezes appears to be somewhat random, for instance it froze three times just today (Which led me to post this) and other times it would go days without freezing. Usually I will be running Zune, Steam and Google Chrome when it freezes (Though like I mentioned above, sometimes its fine for days without problems).

    The specifics of it freezing are something I haven't encountered in any previous Windows OS, where it is what I would call a gradual freeze. First all audio stops, and the taskbar is frozen. Since I am usually in chrome, all system elements like textboxes and menus are are functional but aren't updating (You could type but the text shows up later in chunks, with no indication the field is selected) if you tried to head to the start screen via the windows key you could still click on any of the tiles, but they wont do anything.

    For my hardware I have a dell touchscreen monitor, an nVidea GTX 260, intel Core i5 processor, a gigabyte motherboard.

    I looked through the other threads of a similar nature and tried turning off automated defragmenting, but I think it might be a driver issue. As such, I have attached the required log files.

    I thank you very much in advance for any assistance! It's a shame Microsoft hasn't made any publicity about these problems, since they seem to be plaguing a number of windows users. And if it's just drivers, I can't comprehend why they cant do something about it. I'm sure there are reasons, but their lack of even acknowledging fatal errors in windows 8 makes me a bit sad.

      My System SpecsSystem Spec

  2. #2

    Posts : 476
    WCP / Win.7 Ultimate 64-bit SP1.

    These crashes were caused by memory corruption/exception (Cx05) probably a driver.
    Please run these two tests to verify your memory and find which driver is causing the problem.

    * If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    * If you have a Raid update its Driver.

    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5-7 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+ - Windows 7 Forums

    Driver Verifier

    Using Driver Verifier is an iffy proposition.
    Most times it'll crash and it'll tell you what the driver is.
    But sometimes it'll crash and won't tell you the driver.
    Other times it'll crash before you can log in to Windows.
    If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
    Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation"IRP Logging and Force Pending I/O Requests. and click "Next"
    NOTE: You can use Low Resource Simulation if you'd like.
    From my limited experimentation it makes the BSOD's come faster.
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    If you are using win 8 add these

    - Concurrency Stress Test
    - DDI compliance checking

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    Thanks to JCGriff2 & Usasma.

    Sysnative Forums

    Driver Reference Table (DRT)

    Using Driver Verifier to identify issues with Windows drivers for advanced users

    Driver Verifier

    Using Driver Verifier (Windows Drivers)
      My System SpecsSystem Spec

  3. #3

    In addition to JMH's suggestions please update these drivers

    wacommousefilter.sys    2/16/2007 2:12:17 PM        fffff880`05d24000    fffff880`05d2c000    0x00008000    0x45d5f401         
    lmimirr.sys    4/10/2007 6:32:45 PM        fffff880`0307f000    fffff880`03086000    0x00007000    0x461c108d                        
    LMIRfsDriver.sys    7/14/2008 12:26:56 PM        fffff880`1aba6000    fffff880`1abb9000    0x00013000    0x487b7e50               
    hamachi.sys    2/19/2009 6:36:41 AM        fffff880`02da1000    fffff880`02dac000    0x0000b000    0x499d3639                      
    wacomvhid.sys    9/21/2009 7:29:14 PM        fffff880`059f6000    fffff880`059f8a00    0x00002a00    0x4ab80c4a                    
    HECIx64.sys    10/19/2010 7:33:43 PM        fffff880`04800000    fffff880`04811000    0x00011000    0x4cbe2ad7
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    Driver Reference Table (DRT)
      My System SpecsSystem Spec

  4. #4

    Posts : 6
    Windows 8 Release Preview

    Thank you for the suggestions, I will try those if not tomorrow, the day after and report back with either success or not. Thank you again!
      My System SpecsSystem Spec

  5. #5

    Posts : 476
    WCP / Win.7 Ultimate 64-bit SP1.

    You are welcome.
    Good luck!
      My System SpecsSystem Spec

  6. #6

    Posts : 6
    Windows 8 Release Preview

    So I ran the first suggested tool for the entirety of today and it ended with 18 passes, 0 errors. I rebooted into Windows, and within the first five minutes it froze >_> so I will try the second option tomorrow. I also have attached the latest version of my crash logs since I did add and remove a few drivers.
      My System SpecsSystem Spec

  7. #7

    Posts : 6
    Windows 8 Release Preview

    Alright, So I updated to the windows 8 Release Preview yesterday in hopes that that would fix my problems, but no such luck. So I've tried installing all of the drivers for my system that I can, here is what I have out of that. Assistance is greatly appreciated!

    I have attached the latest version of the log files, with my current drivers installed.
      My System SpecsSystem Spec

  8. #8

    Posts : 1

    I'd like to add that I am experiencing exactly the same issue as the original poster. I'm using a computer that always worked well with Windows 7 but has had this issue of 'gradually freezing' ever since I installed the Win 8 Consumer Preview on the last day of February. like the original poster, this seems to be random, but I also typically run Chrome and Zune with some other combination of programs. Updating to the Release Preview yesterday did not solve the problem.

    I'm not particularly adept at troubleshooting these types of issues, so please let me know what kind of information I could provide that would be of some use. My configuration is as follows: Asus P8P67 LE Motherboard, Intel i5 2500, EVGA GeForce GTX 560, Intel SSD. Standard peripherals. Thanks a lot for any help you can provide.
      My System SpecsSystem Spec

  9. #9

    Posts : 5,139
    Win8.1Pro - Finally!!!

    naterocks84 - please start your own topic if you'd like assistance with your issues.
    We've recently lost 3 helpers and we're getting pretty backed up!
      My System SpecsSystem Spec

  10. #10

    Posts : 9
    Windows 8 Pro x64

    This is what fixed the freezing for me...
    I have a GTX590 and I had to update the video driver to 301.42 in order to fix the freezing. The Win8 version on nvidia's site is for the Win8 CP and not Win8 RP, so download the Win7 driver instead, 301.42.
    A new nvidia RP driver is said to be being released next week.
    New Windows 8 drivers from NVIDIA coming next week - Neowin
      My System SpecsSystem Spec

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