- Messages
- 102
Hi.
I am having constant BSODs recently on a Dell 660s desktop. Sometimes I can get a few web sites to load, before it crashes, sometimes it crashes when I try to open a browser. This happ[FONT=Segoe UI, Arial]ens constantly, and for the past couple of days, [FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]in both Firefox and IE[FONT=Segoe UI, Arial]. I can have it on, and the wireless connected, and Teamviewer running; can log into the computer without crashes, but any browser activity seems to crash the system.[/FONT][/FONT][/FONT]
[/FONT]
I ran WhoCrashed and these showed up:
[FONT=Segoe UI, Arial]computer name: INSPIRON660S
windows version: Windows 8 , 6.2, build: 9200 64-bit
windows dir: C:\windows
Hardware: Inspiron 660s, Dell Inc., 0XFWHV
CPU: GenuineIntel Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 6307782656 total
Dell 1506 802.11[FONT=Segoe UI, Arial]b/g/n 2.4GHz (I believe this is a Qualcomm Atheros CB42/CB43/MB42/MB43)[/FONT]
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x5A440)
Bugcheck code: 0x7F (0x8, 0xFFFFF88000996CB0, 0xFFFFF880057A0F60, 0xFFFFF8010494945F)
Error: [FONT=Segoe UI, Arial]UNEXPECTED_KERNEL_MODE_TRAP[/FONT]
file path: C:\windows\system32\ntoskrnl.exe
This was probably caused by the following module: [FONT=Segoe UI, Arial]athw8x.sys[/FONT] (athw8x+0x1779)
Bugcheck code: 0x7F (0x8, 0xFFFFF88000996CB0, 0xFFFFF880057A0F60, 0xFFFFF8010494945F)
Error: [FONT=Segoe UI, Arial]UNEXPECTED_KERNEL_MODE_TRAP[/FONT]
file path: C:\windows\system32\drivers\athw8x.sys
product: [FONT=Segoe UI, Arial]Driver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter[/FONT]
company: [FONT=Segoe UI, Arial]Qualcomm Atheros Communications, Inc.[/FONT]
description: Qualcomm Atheros Extensible Wireless LAN device driver
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
I have run sfc /scannow 4 times now, and each time I get a message that some files are corrupted and wind[FONT=Segoe UI, Arial]ows was unable to fix them.
I don't understand this, as nothing has changed on the computer, except some win[FONT=Segoe UI, Arial]do[FONT=Segoe UI, Arial]ws updates which I installed today, hopi[FONT=Segoe UI, Arial]ng that might fix the problem[FONT=Segoe UI, Arial], but it didn't. I also went onto the Dell support site and downloaded the latest version of the driver for the wireless card. It appears that the driver is the same (v. 10.0.0.67), but it's now A01 instead of A00, so I was hoping that would do it, but no luck.
I tried to install a later driver from the atheros.cz site, but it's not signed, and there[FONT=Segoe UI, Arial]'[/FONT]s no *.inf file with it, so I can't get that one [FONT=Segoe UI, Arial]installed.
https://www.atheros.cz/atheros-wireless-download.php?chipset=107&system=8
[/FONT][/FONT][/FONT][/FONT][/FONT]The only thing that has changed is this: I removed a R[FONT=Segoe UI, Arial]osewill wireless-G router and replaced it with a D-Link DIR-826L. Could this somehow be the culpr[FONT=Segoe UI, Arial]it? I put that D-Link router into use on Sunday, and turned on this particular computer yesterday - that's when it started. I also ha[FONT=Segoe UI, Arial]ve[/FONT] a Compaq-Vista laptop with an Atheros wireless adapter, (different model), and that would not connect to the internet with new router in place (only local LAN). I had to grab a new driver from the atheros.cz site to get internet access (and it [FONT=Segoe UI, Arial]worked[/FONT]).
[/FONT][/FONT]
[FONT=Segoe UI, Arial]DM Log Collector Tool zip file is attached.
Thanks very much for the help.[/FONT]
[/FONT]
[/FONT]
I am having constant BSODs recently on a Dell 660s desktop. Sometimes I can get a few web sites to load, before it crashes, sometimes it crashes when I try to open a browser. This happ[FONT=Segoe UI, Arial]ens constantly, and for the past couple of days, [FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]in both Firefox and IE[FONT=Segoe UI, Arial]. I can have it on, and the wireless connected, and Teamviewer running; can log into the computer without crashes, but any browser activity seems to crash the system.[/FONT][/FONT][/FONT]
[/FONT]
I ran WhoCrashed and these showed up:
[FONT=Segoe UI, Arial]computer name: INSPIRON660S
windows version: Windows 8 , 6.2, build: 9200 64-bit
windows dir: C:\windows
Hardware: Inspiron 660s, Dell Inc., 0XFWHV
CPU: GenuineIntel Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 6307782656 total
Dell 1506 802.11[FONT=Segoe UI, Arial]b/g/n 2.4GHz (I believe this is a Qualcomm Atheros CB42/CB43/MB42/MB43)[/FONT]
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x5A440)
Bugcheck code: 0x7F (0x8, 0xFFFFF88000996CB0, 0xFFFFF880057A0F60, 0xFFFFF8010494945F)
Error: [FONT=Segoe UI, Arial]UNEXPECTED_KERNEL_MODE_TRAP[/FONT]
file path: C:\windows\system32\ntoskrnl.exe
This was probably caused by the following module: [FONT=Segoe UI, Arial]athw8x.sys[/FONT] (athw8x+0x1779)
Bugcheck code: 0x7F (0x8, 0xFFFFF88000996CB0, 0xFFFFF880057A0F60, 0xFFFFF8010494945F)
Error: [FONT=Segoe UI, Arial]UNEXPECTED_KERNEL_MODE_TRAP[/FONT]
file path: C:\windows\system32\drivers\athw8x.sys
product: [FONT=Segoe UI, Arial]Driver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter[/FONT]
company: [FONT=Segoe UI, Arial]Qualcomm Atheros Communications, Inc.[/FONT]
description: Qualcomm Atheros Extensible Wireless LAN device driver
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
I have run sfc /scannow 4 times now, and each time I get a message that some files are corrupted and wind[FONT=Segoe UI, Arial]ows was unable to fix them.
I don't understand this, as nothing has changed on the computer, except some win[FONT=Segoe UI, Arial]do[FONT=Segoe UI, Arial]ws updates which I installed today, hopi[FONT=Segoe UI, Arial]ng that might fix the problem[FONT=Segoe UI, Arial], but it didn't. I also went onto the Dell support site and downloaded the latest version of the driver for the wireless card. It appears that the driver is the same (v. 10.0.0.67), but it's now A01 instead of A00, so I was hoping that would do it, but no luck.
I tried to install a later driver from the atheros.cz site, but it's not signed, and there[FONT=Segoe UI, Arial]'[/FONT]s no *.inf file with it, so I can't get that one [FONT=Segoe UI, Arial]installed.
https://www.atheros.cz/atheros-wireless-download.php?chipset=107&system=8
[/FONT][/FONT][/FONT][/FONT][/FONT]The only thing that has changed is this: I removed a R[FONT=Segoe UI, Arial]osewill wireless-G router and replaced it with a D-Link DIR-826L. Could this somehow be the culpr[FONT=Segoe UI, Arial]it? I put that D-Link router into use on Sunday, and turned on this particular computer yesterday - that's when it started. I also ha[FONT=Segoe UI, Arial]ve[/FONT] a Compaq-Vista laptop with an Atheros wireless adapter, (different model), and that would not connect to the internet with new router in place (only local LAN). I had to grab a new driver from the atheros.cz site to get internet access (and it [FONT=Segoe UI, Arial]worked[/FONT]).
[/FONT][/FONT]
[FONT=Segoe UI, Arial]DM Log Collector Tool zip file is attached.
Thanks very much for the help.[/FONT]
[/FONT]
[/FONT]
My Computer
System One
-
- OS
- W8.1 x64
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba Satellite C55T-A5394
- CPU
- i3
- Memory
- 6GB
- Graphics Card(s)
- Intel HD 4000
- Browser
- FF
- Antivirus
- Defender