Windows 8 and 8.1 Forums


BAD_POOL_HEADER, MEMORY_MANAGEMENT BSOD's

  1. #1


    Nelson, NZ
    Posts : 16
    Windows 8.1 Pro 64-bit

    BAD_POOL_HEADER, MEMORY_MANAGEMENT BSOD's


    I downloaded Bluescreenview and i get ntoskernel being the problematic file so i tried sfc /scannow which didnt help also ran a full cleanup of the system using tuneup utilities, i have yet to run a dskchk or swap out my RAM sticks (4x4gb) but i do have some overclock settings applied to my ram which i still need to revert to default.

    I get about 3-4 of these a day sometimes, im suspecting its a RAM issue BUT what im not sure about is whether its caused by drivers, programs etc reading from/erasing from the same memory address as specified in some BSOD threads or whether its bad RAM.

    My symptoms include Google chrome crashing consistently and only after about 4-5 restarts it will fucntion for a bit but give me "He's dead jim" error very frequently, also it will just throw a BS for no reason very often as well as error reports from almost all the programs i use.

    Because of the above issue it makes it hard for me to zip my dmp's and upload them as chrome will hardly stay stable enough to check my bank balance let alone upload files.

    Will attempt to upload them again after work.

    Are there any other recommendations i could try while im at it? Its my only pc and because of my chrome issues i cant check the forums from home im currently on my work network so would be good to have a list of things to try when i get home.

    Thanks in advance for anyone who can offer any input.

    EDIT: I realized after cleaning with tuneup that it clears the minidump folder so i just got home and cold booted to a MEMORY_MANAGEMENT BSOD and now after a restart im running (so far) so heres the .zip of that dump

    EDIT 2: I ended up removing all my OC settings and that seemed to fix BAD_POOL_HEADER but now im getting all these other different ones, have attached updated log dumps.

    Attachment 60461
    Last edited by V1va; 22 Apr 2015 at 12:50. Reason: Additional Info

      My System SpecsSystem Spec

  2. #2


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Hi Viva, it seems as though your license is volume license of which normal customers cannot use to activate their windows normally. Furthermore, the KMSPico program is typically only found in PC's that are trying to activate copies of Windows illegally.

    Wherever you bought this PC, I would get your money back or ask for a valid license.

    If you are part of a environment that allows volume licensing, you should be contacting your IT department for assistance.

    Code:
    <DiagReport>
    <LicensingData>
      <ToolVersion>6.3.9600.16384</ToolVersion>
      <LicensingStatus>SL_LICENSING_STATUS_LICENSED</LicensingStatus>
      <LicensingStatusReason>0x00000000</LicensingStatusReason>
      <LocalGenuineState>SL_GEN_STATE_IS_GENUINE</LocalGenuineState>
      <LocalGenuineResultP>1</LocalGenuineResultP>
      <LastOnlineGenuineResult></LastOnlineGenuineResult>
      <GraceTimeMinutes>259191</GraceTimeMinutes>
      <TotalGraceDays>0</TotalGraceDays>
      <ValidityExpiration></ValidityExpiration>
      <ActivePartialProductKey>9D6T9</ActivePartialProductKey>
      <ActiveProductKeyPid2>00261-50000-00000-AA616</ActiveProductKeyPid2>
      <OSVersion>6.3.9600.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 8.1 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>9600.winblue_r9.150322-1500</BuildLab>
      <TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone>
      <ActiveSkuId>c06b6981-d7fd-4a35-b7b4-054742b7af67</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>ace182fe-75fe-ee4b-31e7-9fb20a237002</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>06401-02615-000-000000-03-5129-9600.0000-0012015</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>05426-00206-339-318460-03-1033-9200.0000-0062014</ActiveVolumeCustomerPid>
      <OfflineInstallationId>062379364314432827521169489026465411966666029400007999715415205</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
      <ComputerSid>S-1-5-21-1218904747-2705272282-257102829</ComputerSid>
      <ProductLCID>1033</ProductLCID>
      <UserLCID>5129</UserLCID>
      <SystemLCID>1033</SystemLCID>
      <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
      <ServiceAvailable>true</ServiceAvailable>
      <OemMarkerVersion></OemMarkerVersion>
      <OemId></OemId>
      <OemTableId></OemTableId>
      <Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer>
      <Model>GA-990FXA-UD3</Model>
      <InstallDate>20150101203600.000000+780</InstallDate>
    </LicensingData>
    <HealthCheck>
      <Result>PASS</Result>
      <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>
      <ServerProps>GenuineId=55c92734-d682-4d71-983e-d6ec3f16059f;OemId=;OptionalInfoId=;Pid=wJ9MLyFpnL+f50aIHQ0r7uFy9jfzBUtSDM5YtcuVDKw=;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;TimeStampServer=2015-01-01T07:36:57Z;</ServerProps>
    </GenuineAuthz>
    </DiagReport>
    After obtaining a valid license and uploading your files that show your license is legitimate, I can continue to help you with this BSOD.
      My System SpecsSystem Spec

  3. #3


    Nelson, NZ
    Posts : 16
    Windows 8.1 Pro 64-bit


    Yea that was me that installed that, I got a single license windows 8 key but as I have upgraded my motherboard 3 times and fresh installed windows each time since purchasing it my windows activation no longer lets me use the key.

    I find it unfair that I need to buy windows 8 multiple times just cause I upgrade.

    Same thing happened to my friend on windows 7, I refuse to buy it everytime I upgrade like he does so I installed the activator.

    Is that the cause of my problems?

    Excuse the brevity as I'm typing from my iphone.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Get legit Windows, but for now, please test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
    one stick at a time eight passes per stick.
    Uninstall TuneUp.
    Please detach Razer devices and uninstall their drivers for the time we are troubleshooting.
      My System SpecsSystem Spec

  5. #5


    Nelson, NZ
    Posts : 16
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by softwaremaniac View Post
    Get legit Windows, but for now, please test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
    one stick at a time eight passes per stick.
    Uninstall TuneUp.
    Please detach Razer devices and uninstall their drivers for the time we are troubleshooting.
    I ran memtest for about an hour and it had only got to 54% is it supposed to take that long? seems a bit excessive, however after that hour i had got 16 errors around the 50% mark.

    I did have all four sticks in though how long will it take for 8 passes on each stick? seems like it would be days.

    As for the Razer devices they're my only peripherals so i cant detach them.

    EDIT: I updated the OP to include my newest dumps, and some info about ram clock settings.
    Last edited by V1va; 22 Apr 2015 at 13:01. Reason: Additional Info
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    If there are errors, RAM is bad. It does take a long time. One stick at a time is tested for pinpointing which one is bad.
      My System SpecsSystem Spec

  7. #7


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Attempting to help any further is against forum rules.

    This wasn't an accident, the OP says specifically..
    Yea that was me that installed that, I got a single license windows 8 key but as I have upgraded my motherboard 3 times and fresh installed windows each time since purchasing it my windows activation no longer lets me use the key.
    Knowingly using cracked keys to activate windows.

    We will need a legitimate copy of windows to continue to troubleshoot.
      My System SpecsSystem Spec

  8. #8


    Nelson, NZ
    Posts : 16
    Windows 8.1 Pro 64-bit


    Did you not read the reason why? I own windows but motherboard/CPU upgrades killed my license as they can only be used on one machine, as it is the same installation and same hdd etc. I would class it as the same system only thing that changed was mobo and CPU.
    In New Zealand OS isn't cheap my motherboard cost me 299nzd and windows is 330nzd Im not that keen to rebuy windows everytime I upgrade motherboard and or CPU especially when it costs more than the hardware.

    But I guess rules are rules I shall go elsewhere, thanks for the help you have provided so far guys.
      My System SpecsSystem Spec

  9. #9


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    I will report your post and ask the admins if they would want to continue due to your circumstances. Don't worry about it being reported, its only a means to get the Admins attention. If they are ok with continuing I will gladly help.
      My System SpecsSystem Spec

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