BAD_POOL_HEADER, MEMORY_MANAGEMENT BSOD's

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V1va

Banned
Messages
16
Location
Nelson, NZ
I downloaded Bluescreenview and i get ntoskernel being the problematic file so i tried sfc /scannow which didnt help also ran a full cleanup of the system using tuneup utilities, i have yet to run a dskchk or swap out my RAM sticks (4x4gb) but i do have some overclock settings applied to my ram which i still need to revert to default.

I get about 3-4 of these a day sometimes, im suspecting its a RAM issue BUT what im not sure about is whether its caused by drivers, programs etc reading from/erasing from the same memory address as specified in some BSOD threads or whether its bad RAM.

My symptoms include Google chrome crashing consistently and only after about 4-5 restarts it will fucntion for a bit but give me "He's dead jim" error very frequently, also it will just throw a BS for no reason very often as well as error reports from almost all the programs i use.

Because of the above issue it makes it hard for me to zip my dmp's and upload them as chrome will hardly stay stable enough to check my bank balance let alone upload files.

Will attempt to upload them again after work.

Are there any other recommendations i could try while im at it? Its my only pc and because of my chrome issues i cant check the forums from home im currently on my work network so would be good to have a list of things to try when i get home.

Thanks in advance for anyone who can offer any input.

EDIT: I realized after cleaning with tuneup that it clears the minidump folder so i just got home and cold booted to a MEMORY_MANAGEMENT BSOD and now after a restart im running (so far) so heres the .zip of that dump

EDIT 2: I ended up removing all my OC settings and that seemed to fix BAD_POOL_HEADER but now im getting all these other different ones, have attached updated log dumps.

View attachment 60461
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350 @4.2Ghz
    Motherboard
    Gigabtye GA-990FXA-UD3 rev 1.2
    Memory
    Corsair Vengeance DDR3 16GB (4gb x 4) @ 1600mhz
    Graphics Card(s)
    Asus GTX780ti Watercooled
    Sound Card
    Asus Xonar 7.1
    Monitor(s) Displays
    27" Asus VG278H 3D LED 120hz
    Screen Resolution
    1920x1080 120hz
    Hard Drives
    Intel 520 Series 240GB SSD
    Intel 330 Series 120GB SSD
    Corsair Force 3 GT 120GB SSD
    Seagate 3TB SATA3
    WD 2TB USB2
    WD 2TB USB3
    PSU
    Enermax MaxRevo 1500w
    Case
    NZXT Phantom 630
    Cooling
    Full Custom Water Loop Including Video Cards
    Keyboard
    Razer Blackwidow Ultimate 2013, Razer Nostromo
    Mouse
    Razer Naga 2014
    Internet Speed
    Speedtest.net Down=27Mbps, Up=5Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
Hi Viva, it seems as though your license is volume license of which normal customers cannot use to activate their windows normally. Furthermore, the KMSPico program is typically only found in PC's that are trying to activate copies of Windows illegally.

Wherever you bought this PC, I would get your money back or ask for a valid license.

If you are part of a environment that allows volume licensing, you should be contacting your IT department for assistance.

Code:
<DiagReport>
<LicensingData>
  <ToolVersion>6.3.9600.16384</ToolVersion>
  <LicensingStatus>SL_LICENSING_STATUS_LICENSED</LicensingStatus>
  <LicensingStatusReason>0x00000000</LicensingStatusReason>
  <LocalGenuineState>SL_GEN_STATE_IS_GENUINE</LocalGenuineState>
  <LocalGenuineResultP>1</LocalGenuineResultP>
  <LastOnlineGenuineResult></LastOnlineGenuineResult>
  <GraceTimeMinutes>259191</GraceTimeMinutes>
  <TotalGraceDays>0</TotalGraceDays>
  <ValidityExpiration></ValidityExpiration>
  [COLOR=#ff0000]<ActivePartialProductKey>[U][B]9D6T9[/B][/U]</ActivePartialProductKey>[/COLOR]
  <ActiveProductKeyPid2>00261-50000-00000-AA616</ActiveProductKeyPid2>
  <OSVersion>6.3.9600.2.00010100.0.0.048</OSVersion>
  <ProductName>Windows 8.1 Pro</ProductName>
  <ProcessorArchitecture>x64</ProcessorArchitecture>
  <EditionId>Professional</EditionId>
  <BuildLab>9600.winblue_r9.150322-1500</BuildLab>
  <TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone>
  <ActiveSkuId>c06b6981-d7fd-4a35-b7b4-054742b7af67</ActiveSkuId>
  <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
  <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
  <ActiveProductKeyPKeyId>ace182fe-75fe-ee4b-31e7-9fb20a237002</ActiveProductKeyPKeyId>
  <ActiveProductKeyPidEx>06401-02615-000-000000-03-5129-9600.0000-0012015</ActiveProductKeyPidEx>
  <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
  <ActiveVolumeCustomerPid>05426-00206-339-318460-03-1033-9200.0000-0062014</ActiveVolumeCustomerPid>
  <OfflineInstallationId>062379364314432827521169489026465411966666029400007999715415205</OfflineInstallationId>
  <DomainJoined>false</DomainJoined>
  <ComputerSid>S-1-5-21-1218904747-2705272282-257102829</ComputerSid>
  <ProductLCID>1033</ProductLCID>
  <UserLCID>5129</UserLCID>
  <SystemLCID>1033</SystemLCID>
  <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
  <ServiceAvailable>true</ServiceAvailable>
  <OemMarkerVersion></OemMarkerVersion>
  <OemId></OemId>
  <OemTableId></OemTableId>
  <Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer>
  <Model>GA-990FXA-UD3</Model>
  <InstallDate>20150101203600.000000+780</InstallDate>
</LicensingData>
<HealthCheck>
  <Result>PASS</Result>
  <TamperedItems></TamperedItems>
</HealthCheck>
<GenuineAuthz>
  <ServerProps>GenuineId=55c92734-d682-4d71-983e-d6ec3f16059f;OemId=;OptionalInfoId=;Pid=wJ9MLyFpnL+f50aIHQ0r7uFy9jfzBUtSDM5YtcuVDKw=;SkuId=c06b6981-d7fd-4a35-b7b4-054742b7af67;TimeStampServer=2015-01-01T07:36:57Z;</ServerProps>
</GenuineAuthz>
</DiagReport>

After obtaining a valid license and uploading your files that show your license is legitimate, I can continue to help you with this BSOD.
 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre
Yea that was me that installed that, I got a single license windows 8 key but as I have upgraded my motherboard 3 times and fresh installed windows each time since purchasing it my windows activation no longer lets me use the key.

I find it unfair that I need to buy windows 8 multiple times just cause I upgrade.

Same thing happened to my friend on windows 7, I refuse to buy it everytime I upgrade like he does so I installed the activator.

Is that the cause of my problems?

Excuse the brevity as I'm typing from my iphone.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350 @4.2Ghz
    Motherboard
    Gigabtye GA-990FXA-UD3 rev 1.2
    Memory
    Corsair Vengeance DDR3 16GB (4gb x 4) @ 1600mhz
    Graphics Card(s)
    Asus GTX780ti Watercooled
    Sound Card
    Asus Xonar 7.1
    Monitor(s) Displays
    27" Asus VG278H 3D LED 120hz
    Screen Resolution
    1920x1080 120hz
    Hard Drives
    Intel 520 Series 240GB SSD
    Intel 330 Series 120GB SSD
    Corsair Force 3 GT 120GB SSD
    Seagate 3TB SATA3
    WD 2TB USB2
    WD 2TB USB3
    PSU
    Enermax MaxRevo 1500w
    Case
    NZXT Phantom 630
    Cooling
    Full Custom Water Loop Including Video Cards
    Keyboard
    Razer Blackwidow Ultimate 2013, Razer Nostromo
    Mouse
    Razer Naga 2014
    Internet Speed
    Speedtest.net Down=27Mbps, Up=5Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
Get legit Windows, but for now, please test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
one stick at a time eight passes per stick.
Uninstall TuneUp.
Please detach Razer devices and uninstall their drivers for the time we are troubleshooting.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Get legit Windows, but for now, please test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
one stick at a time eight passes per stick.
Uninstall TuneUp.
Please detach Razer devices and uninstall their drivers for the time we are troubleshooting.

I ran memtest for about an hour and it had only got to 54% is it supposed to take that long? seems a bit excessive, however after that hour i had got 16 errors around the 50% mark.

I did have all four sticks in though how long will it take for 8 passes on each stick? seems like it would be days.

As for the Razer devices they're my only peripherals so i cant detach them.

EDIT: I updated the OP to include my newest dumps, and some info about ram clock settings.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350 @4.2Ghz
    Motherboard
    Gigabtye GA-990FXA-UD3 rev 1.2
    Memory
    Corsair Vengeance DDR3 16GB (4gb x 4) @ 1600mhz
    Graphics Card(s)
    Asus GTX780ti Watercooled
    Sound Card
    Asus Xonar 7.1
    Monitor(s) Displays
    27" Asus VG278H 3D LED 120hz
    Screen Resolution
    1920x1080 120hz
    Hard Drives
    Intel 520 Series 240GB SSD
    Intel 330 Series 120GB SSD
    Corsair Force 3 GT 120GB SSD
    Seagate 3TB SATA3
    WD 2TB USB2
    WD 2TB USB3
    PSU
    Enermax MaxRevo 1500w
    Case
    NZXT Phantom 630
    Cooling
    Full Custom Water Loop Including Video Cards
    Keyboard
    Razer Blackwidow Ultimate 2013, Razer Nostromo
    Mouse
    Razer Naga 2014
    Internet Speed
    Speedtest.net Down=27Mbps, Up=5Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
If there are errors, RAM is bad. It does take a long time. One stick at a time is tested for pinpointing which one is bad.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Attempting to help any further is against forum rules.

This wasn't an accident, the OP says specifically..
Yea that was me that installed that, I got a single license windows 8 key but as I have upgraded my motherboard 3 times and fresh installed windows each time since purchasing it my windows activation no longer lets me use the key.

Knowingly using cracked keys to activate windows.

We will need a legitimate copy of windows to continue to troubleshoot.
 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre
Did you not read the reason why? I own windows but motherboard/CPU upgrades killed my license as they can only be used on one machine, as it is the same installation and same hdd etc. I would class it as the same system only thing that changed was mobo and CPU.
In New Zealand OS isn't cheap my motherboard cost me 299nzd and windows is 330nzd Im not that keen to rebuy windows everytime I upgrade motherboard and or CPU especially when it costs more than the hardware.

But I guess rules are rules I shall go elsewhere, thanks for the help you have provided so far guys.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD FX-8350 @4.2Ghz
    Motherboard
    Gigabtye GA-990FXA-UD3 rev 1.2
    Memory
    Corsair Vengeance DDR3 16GB (4gb x 4) @ 1600mhz
    Graphics Card(s)
    Asus GTX780ti Watercooled
    Sound Card
    Asus Xonar 7.1
    Monitor(s) Displays
    27" Asus VG278H 3D LED 120hz
    Screen Resolution
    1920x1080 120hz
    Hard Drives
    Intel 520 Series 240GB SSD
    Intel 330 Series 120GB SSD
    Corsair Force 3 GT 120GB SSD
    Seagate 3TB SATA3
    WD 2TB USB2
    WD 2TB USB3
    PSU
    Enermax MaxRevo 1500w
    Case
    NZXT Phantom 630
    Cooling
    Full Custom Water Loop Including Video Cards
    Keyboard
    Razer Blackwidow Ultimate 2013, Razer Nostromo
    Mouse
    Razer Naga 2014
    Internet Speed
    Speedtest.net Down=27Mbps, Up=5Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
I will report your post and ask the admins if they would want to continue due to your circumstances. Don't worry about it being reported, its only a means to get the Admins attention. If they are ok with continuing I will gladly help.
 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre
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