Solved BSODs while gaming, fresh 8.1 install I think it's my GPU

mgtylerfalc

New Member
Messages
31
BSODs while gaming, fresh 8.1 install nvlddmkm.sys

Hello,

I recently put together a new build, however I am getting random BSODs with random error messages when I game. It can be a couple days between BSODs or a couple hours. It also has started to BSOD when the computer goes into power save mode where the monitor turns off.

i5-4690k
16gb g.skill ripjaw 9-9-9-24 DDR3 RAM
MSI Twin Frozr GeForce 970 4GB
MSI Gamer 5 z97 mobo with Killer E2200 NIC
Samsung EVO 250gb SSD - OS/World of Warcraft
Seagate Barracuda 1TB data HDD
Corsair h100i CPU cooler
3 case fans
Windows 8.1

Please help me figure this out. I think it's my GPU and I might have to RMA it. My drivers are up to date.

UPDATE - I am getting BSOD's every 2-4 hours now and every time it is a different error message and driver that is erroring out. Please help.

UPDATE 2 - I noticed in HWMonitor that it was reporting my 12V rail only supplying 11.088V. I will grab a multimeter and test this to get a result. BIOS is reporting 12.065V so I'm not sure.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Random BSOD errors are usually hardware related.
Problems with a new build are usually either a bad connection or a faulty piece of hardware.

Start by reseating every single connection in the system. I had to do this with every build I made for almost 20 years - 2 years ago I had my first build that started without any connection problems.

Out of 9 memory dumps there were 7 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Please get a head start on the hardware diagnostics - they are located here: Hardware Diagnostics

Only 97 Windows Updates installed. Most systems have 100 to 130 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

Many, many errors from MSIBIOSDataService.exe in the WER section of MSINFO32.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :


NTIOLib_X64.sys Wed Oct 20 02:45:49 2010 (4CBE901D)
MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5 & MSI Super Charger[br] [br] Recently (Nov 2014) there have been numerous instances of this driver in memory dumps. Analysis reveals that they are scattered throughout the filesystem by the installed MSI command utilities. For now I suggest uninstalling them all.}Afterburner | MSI Gaming Series
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys


Beyond this I have these 4 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, Win8.1 compatible updates from the manufacturer's website.
3. Start with these free hardware diagnostics: Hardware Diagnostics
4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: http://www.carrona.org/verifier.html



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Apr 13 23:23:53.601 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041315-4609-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 2:53:05.220[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1e9dbd )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff8018dcb7dbd, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8018dcb7dbd, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nvlddmkm+1e9dbd[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr 13 19:52:11.060 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041315-3500-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 0:53:51.679[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiPageFault+23a )[/B]
BugCheck [B]A, {bffd012d4, c, 0, fffff8010921f139}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000bffd012d4, memory referenced
Arg2: 000000000000000c, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8010921f139, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Agent.exe
FAILURE_BUCKET_ID: [B]AV_nt!KiPageFault[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr 13 12:26:27.363 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041315-3984-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]1 days 0:26:07.982[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+cd87e )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8006673687e, ffffd000236662b8, ffffd00023665ac0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8006673687e, The address that the exception occurred at
Arg3: ffffd000236662b8, Exception Record Address
Arg4: ffffd00023665ac0, Context Record Address
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_nvlddmkm+cd87e[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 11 23:26:47.666 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041115-3875-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]2 days 13:57:17.287[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]109, {a3a01f590531c80a, b3b72bdf57b1b4c9, ffffe000670a3880, 5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000109]CRITICAL_STRUCTURE_CORRUPTION (109)[/url]
Arguments: 
Arg1: a3a01f590531c80a, Reserved
Arg2: b3b72bdf57b1b4c9, Reserved
Arg3: ffffe000670a3880, Failure type dependent information
Arg4: 0000000000000005, Type of corrupted region, can be
    0 : A generic data region
    1 : Modification of a function or .pdata
    2 : A processor IDT
    3 : A processor GDT
    4 : Type 1 process list corruption
    5 : Type 2 process list corruption
    6 : Debug routine modification
    7 : Critical MSR modification
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: [B]BAD_STACK[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  5 01:19:01.810 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040515-4125-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 0:09:29.430[/B]
Probably caused by :[B]hardware ( nt!CcFetchDataForRead+68 )[/B]
BugCheck [B]3B, {c0000005, fffff80044e68db0, ffffd000253b9a40, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80044e68db0, Address of the instruction which caused the bugcheck
Arg3: ffffd000253b9a40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Wow-64.exe
FAILURE_BUCKET_ID: [B]IP_MISALIGNED[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  5 01:08:20.941 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040515-4937-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]1 days 13:27:21.056[/B]
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :[B]afd.sys ( afd+4eba0 )[/B]
BugCheck [B]A, {145c3cfe8dcd, 2, 0, fffff803f86a74f1}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000145c3cfe8dcd, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803f86a74f1, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_afd+4eba0[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr  3 00:28:50.417 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040215-4375-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]5 days 0:21:17.036[/B]
*** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
*** ERROR: Module load completed but symbols could not be loaded for ucx01000.sys
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
Probably caused by :[B]USBXHCI.SYS ( USBXHCI+b8f6 )[/B]
BugCheck [B]10D, {a, ffffd00026214e30, 0, ffffe000a0c99e20}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000010D]WDF_VIOLATION (10d)[/url]
Arguments: 
Arg1: 000000000000000a, A fatal error has occurred while processing a request on the
    queue.
Arg2: ffffd00026214e30, Pointer to a WDF_QUEUE_FATAL_ERROR_DATA structure.
Arg3: 0000000000000000, Reserved.
Arg4: ffffe000a0c99e20, Reserved.
BUGCHECK_STR:  0x10D_a
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID: [B]0x10D_a_USBXHCI+b8f6[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 29 00:07:06.223 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032815-4015-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 2:05:44.842[/B]
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
Probably caused by :[B]aswSP.sys ( aswSP+133ba )[/B]
BugCheck [B]3B, {c0000005, fffff803054ef719, ffffd00020db5e90, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff803054ef719, Address of the instruction which caused the bugcheck
Arg3: ffffd00020db5e90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  AvastUI.exe
FAILURE_BUCKET_ID: [B]0x3B_aswSP+133ba[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar 28 22:00:17.116 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032815-3937-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 0:52:01.735[/B]
*** WARNING: Unable to verify timestamp for e22w8x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e22w8x64.sys
Probably caused by :[B]e22w8x64.sys ( e22w8x64+8afa )[/B]
BugCheck [B]FC, {fffff8000a6bb540, 80000004120a7863, ffffd0018e745040, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000FC]ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)[/url]
Arguments: 
Arg1: fffff8000a6bb540, Virtual address for the attempted execute.
Arg2: 80000004120a7863, PTE contents.
Arg3: ffffd0018e745040, (reserved)
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0xFC
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xFC_e22w8x64+8afa[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Apr 13 23:23:53.601 2015 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AcpiCtlDrv.sys              Tue Jul 17 13:07:16 2012 (50059BC4)
ICCWDT.sys                  Mon Aug 12 13:59:08 2013 (5209226C)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
imsevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
ikbevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
[COLOR=RED][B]e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)[/B][/COLOR]
iaStorA.sys                 Fri May  2 19:06:56 2014 (53642510)
mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
iocbios2.sys                Wed Jun 18 02:48:56 2014 (53A13658)
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
nvvad64v.sys                Thu Nov 20 10:33:54 2014 (546E09E2)
cpuz138_x64.sys             Thu Nov 27 06:16:46 2014 (5477081E)
MBAMSwissArmy.sys           Thu Jan  8 21:45:43 2015 (54AF40D7)
bwcW8x64.sys                Thu Jan 29 16:51:46 2015 (54CAAB72)
VBoxAswDrv.sys              Wed Feb 18 13:13:19 2015 (54E4D63F)
RTKVHD64.sys                Tue Mar 10 06:19:23 2015 (54FEC52B)
NvStreamKms.sys             Tue Mar 17 02:19:52 2015 (5507C788)
aswMonFlt.sys               Fri Mar 20 07:43:56 2015 (550C07FC)
aswRvrt.sys                 Fri Mar 20 07:43:59 2015 (550C07FF)
aswHwid.sys                 Fri Mar 20 07:44:25 2015 (550C0819)
aswSnx.sys                  Fri Mar 20 07:44:43 2015 (550C082B)
aswRdr2.sys                 Fri Mar 20 07:44:46 2015 (550C082E)
aswVmm.sys                  Fri Mar 20 07:57:07 2015 (550C0B13)
aswSP.sys                   Fri Mar 20 07:57:29 2015 (550C0B29)
aswStm.sys                  Fri Mar 20 07:59:44 2015 (550C0BB0)
nvlddmkm.sys                Wed Apr  8 16:32:37 2015 (55259065)
nvvadarm.sys                Wed Apr  8 16:53:37 2015 (55259551)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr 13 12:26:27.363 2015 (UTC - 4:00)**************************
nvhda64v.sys                Thu Oct  9 13:02:27 2014 (5436BFA3)
NvStreamKms.sys             Mon Jan 12 12:56:42 2015 (54B40ADA)
nvlddmkm.sys                Fri Mar 13 11:39:56 2015 (550304CC)
nvvadarm.sys                Fri Mar 13 12:15:56 2015 (55030D3C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 11 23:26:47.666 2015 (UTC - 4:00)**************************
ISCTD.sys                   Wed Jan 22 14:37:35 2014 (52E01DFF)
INETMON.sys                 Thu Apr  3 12:50:43 2014 (533D9163)
RTKVHD64.sys                Tue Jul 15 06:53:15 2014 (53C5081B)
bwcW8x64.sys                Thu Oct 16 18:21:16 2014 (544044DC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  5 01:19:01.810 2015 (UTC - 4:00)**************************
NTIOLib_X64.sys             Wed Oct 20 02:45:49 2010 (4CBE901D)
NTIOLib_X64.sys             Thu Oct 25 06:27:58 2012 (5089142E)
[COLOR=RED][B]NTIOLib_X64.sys             Mon Jan  6 01:15:54 2014 (52CA4A1A)[/B][/COLOR]
NTIOLib_X64.sys             Mon Mar 17 06:24:03 2014 (5326CD43)
[/font]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AcpiCtlDrv.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=VBoxAswDrv.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvadarm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvadarm.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
http://www.carrona.org/drivers/driver.php?id=INETMON.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
John,

Thank you very much for taking the time to dive in to my problems. I have removed all MSI software (I thought I did before but there was one program left). I also installed new Killer Ethernet drivers. Also, initially in the build I had to re-seat my cooler and I did not re-apply thermal paste and there wasn't full coverage when I put the cooler back on initially. On tuesday, I re-applied thermal paste and re-seated my cooler onto my CPU and I have not experienced any BSODs since. I am waiting a full 48 hours but I believe that this was the issue.

I will update further and mark the thread as solved tomorrow if I do not receive any more BSODs. Thank you again for replying.
 

My Computer

System One

  • OS
    Windows 8.1
Never mind, just got my first blue screen in the past 2 days. I will follow up.

I uninstalled all my MSI stuff, there was only one left on the PC which was MSI Extreme Tuning Utility.
 

My Computer

System One

  • OS
    Windows 8.1
Trying to update my e22w8x64.sys driver however all the links that you included on your site are broken. Trying to find a workaround.
 

My Computer

System One

  • OS
    Windows 8.1
I checked the links on my site and the first 2 work. The last one (the update site) is down - most likely due to a problem at http://www.killergaming.com I'll have to find another download site and add it to the site when I get a chance. Meanwhile, use the latest drivers from the MSI website.

Please run Driver Verifier according to these instructions: Driver Verifier Settings


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Apr 16 19:48:27.505 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041615-4453-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17736.amd64fre.winblue_r9.150322-1500
System Uptime:[B]0 days 1:07:59.130[/B]
Probably caused by :[B]afd.sys ( afd!AfdCompletePollIrp+80 )[/B]
BugCheck [B]A, {100, 2, 0, fffff800cd747b46}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000000000100, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800cd747b46, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID: [B]AV_afd!AfdCompletePollIrp[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Apr 14 15:45:08.173 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041415-4531-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 15:15:44.801[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+cd )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff801b7b5d20c, 0, ffffffffffffffff}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801b7b5d20c, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_NETIO!RtlGetNextExpiredTimerWheelEntry[/B]
CPUID:        "Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: [B]3500[/B]
  BIOS Version                  V1.9
  BIOS Release Date             12/23/2014
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Apr 16 19:48:27.505 2015 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AcpiCtlDrv.sys              Tue Jul 17 13:07:16 2012 (50059BC4)
ICCWDT.sys                  Mon Aug 12 13:59:08 2013 (5209226C)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
ikbevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
imsevent.sys                Fri Jan 10 12:52:53 2014 (52D03375)
e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)
iaStorA.sys                 Fri May  2 19:06:56 2014 (53642510)
mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
iocbios2.sys                Wed Jun 18 02:48:56 2014 (53A13658)
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
nvvad64v.sys                Thu Nov 20 10:33:54 2014 (546E09E2)
cpuz138_x64.sys             Thu Nov 27 06:16:46 2014 (5477081E)
MBAMSwissArmy.sys           Thu Jan  8 21:45:43 2015 (54AF40D7)
RTKVHD64.sys                Tue Mar 10 06:19:23 2015 (54FEC52B)
NvStreamKms.sys             Tue Mar 17 02:19:52 2015 (5507C788)
bwcW8x64.sys                Mon Apr  6 12:07:14 2015 (5522AF32)
nvlddmkm.sys                Wed Apr  8 16:32:37 2015 (55259065)
nvvadarm.sys                Wed Apr  8 16:53:37 2015 (55259551)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Apr 14 15:45:08.173 2015 (UTC - 4:00)**************************
bwcW8x64.sys                Thu Jan 29 16:51:46 2015 (54CAAB72)
VBoxAswDrv.sys              Wed Feb 18 13:13:19 2015 (54E4D63F)
aswMonFlt.sys               Fri Mar 20 07:43:56 2015 (550C07FC)
aswRvrt.sys                 Fri Mar 20 07:43:59 2015 (550C07FF)
aswHwid.sys                 Fri Mar 20 07:44:25 2015 (550C0819)
aswSnx.sys                  Fri Mar 20 07:44:43 2015 (550C082B)
aswRdr2.sys                 Fri Mar 20 07:44:46 2015 (550C082E)
aswVmm.sys                  Fri Mar 20 07:57:07 2015 (550C0B13)
aswSP.sys                   Fri Mar 20 07:57:29 2015 (550C0B29)
aswStm.sys                  Fri Mar 20 07:59:44 2015 (550C0BB0)
[/font]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AcpiCtlDrv.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvadarm.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=VBoxAswDrv.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I ran memtest about a couple weeks ago over night and my 4 sticks passed. I will run it again tonight. I am currently running the HDD diagnostics and will update.

Per the Killer Network driver, there are two options on the MSI site. One has the suite included (which is known to cause problems) and they have just the driver to download. However, just the driver download is an outdated version it looks like. Which would you advise downloading since the Killer suite is known to cause issues but that's the most recent updated driver?

UPDATE - Both my SSD and HDD passed the Seagate tools tests.

UPDATE 2 - Passed the GPU test, temp maxed out at 65C at 100% usage.

UPDATE 3 - I am manually going through your list of drivers and trying to install the most recent drivers for ones that are 2014 or behind. The Intel Driver Update Utility doesn't automatically detect any new drivers. I installed new versions of what I could.

UPDATE 4 - I have installed just the Killer driver as the MSI forums have suggested without the suite, however this driver that I downloaded directly from MSI's site is from March 2014. Looks like no new updated versions are available.

UPDATE 5 - Reseated my GPU, RAM and my power connections.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Now we wait and see if that has fixed things.
Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Just ran 10.5 hours of memtest, got halfway through the 5th pass. Zero errors. Will attempt more prime95 testing tomorrow but a couple weeks ago I ran prime95 for 4 or 5 hours without any issues.

Also, I think Qualcomm sold the Killer technology to another company, now it's just standalone at Killer Networking - Home however when you install the newest drivers I believe it said Rivet Software or Rivet Technologies. I removed those drivers though. You can update your site with that link but at this point, I'd advise people with Windows 8 to stay away from any Motherboard that has the Killer NIC because the software and drivers are junk.

UPDATE - also did 6 hours of blended tests in prime95, no errors or bsods. Not sure it's fixed yet but we're getting there. Will update if I get a BSOD in the next couple days.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
John,

No BSODs in the past three days. I believe we are beyond that issue and I thank you greatly for your help. One last question... Is there a better way to test a GPU than Furmark? I'm still getting a little weird performance out of my GTX 970 and I don't think that running Furmark until my temps stabilize is enough to test. Is there a better program to use or just run Furmark for a couple more hours?
 

My Computer

System One

  • OS
    Windows 8.1
Nope, just got another BSOD. Memory_Management this time. I ran memtest86 for almost 11 hours over the weekend and it passed with no errors. Voltage to the RAM seems fine, what gives? Could be a PSU problem because remember my 12V rail is only showing 11V in HWMonitor?
 

My Computer

System One

  • OS
    Windows 8.1
See this line in the Analysis from the other memory dumps?:
Arg1: ffffffffc0000005, The exception code that was not handled
This is an access denied error. While it can be a hardware problem, it's much more likely to be a software problem (such as a driver trying to write to an address that it's not allowed to write to).

The only way to test the PSU is to try another one. I'd hold off for now unless you can purchase a new one and try it out. If it doesn't work, you can always return it (make sure that you purchase it from a place that will accept returns).

Will reply to the last post (with the memory dumps) either later tonight or tomorrow AM.
In the meantime, please run Driver Verifier according to these instructions: Driver Verifier Settings
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I ordered one from Newegg so I can return it just fine. I'll run verifier either tonight or tomorrow afternoon and post back. Thank you for the quick response.
 

My Computer

System One

  • OS
    Windows 8.1
Another Bluescreen over night, this time Win8_Driver_Fault, netio.sys - I updated my ethernet drivers a few days ago. All these different bluescreen errors, it has to be a hardware issue. I'm worried it's my motherboard and I have to RMA it which would leave me out of a computer for a week or so while it gets here. I am going to begin the Driver Verifier so please keep an eye on this thread in case I need help because I can't boot. I just don't know where to begin troubleshooting anymore, it's frustrating.

Is there a definitive way to tell if my motherboard is faulty?
 

My Computer

System One

  • OS
    Windows 8.1
Driver Verifier crashed to a bluescreen on boot up to windows, DRIVER_IRQL_NOT_LESS_OR_EQUAL and the driver that caused it is e22w7x64.sys which is my NIC driver. Killer e2200. What now? I included the dumps from two restarts here to see if the same issue came up.

Also, what's weird is that e22w7x64 driver is for Windows 7, why is it on my Windows 8.1 box? That's the driver I downloaded from MSI's site I believe but I'm not sure.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Another e22w7x64.sys BSOD, it seems like they have not updated this driver. Any idea what we can do? I just want to fix this.
 

My Computer

System One

  • OS
    Windows 8.1
Another BSOD, tcpip.sys. Im assuming it's related to my Killer driver since that's what crashed immediately with driver verifier up.
 

My Computer

System One

  • OS
    Windows 8.1
Sorry for the delay, things got a bit crazy at home, the barn, work, and the wife's business - all at the same time.

Don't worry about what to do next - I've always got some suggestions :0)

First off, the only definitive motherboard test is to replace the motherboard. There are no very accurate motherboard tests. The tests would cost more than a new motherboard (and would also raise the price of the motherboard because of the development involved). Those programs that do test motherboards only test a limited set of features (and, IME, they aren't very accurate - having a high rate of false positives and false negatives).

EDIT: Be sure to turn Driver Verifier off before starting other fixes.

There was a problem with the Killer Network Manager causing BSOD's a while back.
OK, please go to the MSI support website here: MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more
Verify that this is the correct make, model, and OS for your system.
Download the 2nd onboard LAN driver (the one that says "Killer Network Driver (driver only)"
SET A SYSTEM RESTORE POINT - this is very important!!! If you can't get back on the internet, just use System Restore and it should set things back.
Uninstall all the Killer stuff from your system.
Then install the freshly downloaded driver

To install it, you'll have to find the proper driver (in the ke2200w81-x64 sub-directory) and right click on it and select "Install"
I'll try this on a Win8.1 VM in a few minutes to verify if it works (I'm going out with the wife in a few minutes also, so I may not respond back for a couple of hours.
 
Last edited:

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Back
Top