BSOD when copying many files to external USB drive

C

Chezzy

New Member
Messages
4
Hi all! This is my first post here. I hope my English is not too bad, it isn't my first language.

Anyway, I have recently thought about reformatting my computer. I decided to back up my files to my external hard drive (WD Elements Portable 2TB). I would start the copy operations late at night when I head to bed, but then I wake up to a BSOD (it never restarts; it just sits there at 100% complete for gathering data and I have to manually turn it off and back on).

I recently went through three BSODs. One was from using Teracopy on most of my C drive to my I (external) drive, the second was from using a robocopy script to copy folders to my external drive, and the third (most recent) was from me simply copying everything from my Program Files (x86) folder using the default select, Ctrl+C, Ctrl+V operations.
Sometimes, it'll take only a minute just after starting the copy that it'll BSOD. Sometimes it'll take a few hours. I don't know.

Dump files:
First: https://onedrive.live.com/redir?resid=2FC9A8AAC67FEFAD!113&authkey=!AMHVLyBa9MGSzbk&ithint=file,dmp
Second: https://onedrive.live.com/redir?resid=2FC9A8AAC67FEFAD!114&authkey=!AEv1oc2WPJSo6CM&ithint=file,dmp
Third: https://onedrive.live.com/redir?resid=2FC9A8AAC67FEFAD!115&authkey=!ALbVGbUyXW_sBQg&ithint=file,dmp

This is getting quite annoying, and I hope it will be fixed soon. Any help is greatly appreciated! Thank you!
 

My Computer

System One

  • OS
    Windows 8 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY dv6
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Memory
    4.00GB
    Browser
    Waterfox
    Antivirus
    None
Second post: I just read the instructions where I had to upload a zip.
Here it is attached.
View attachment 60307
 

My Computer

System One

  • OS
    Windows 8 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY dv6
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Memory
    4.00GB
    Browser
    Waterfox
    Antivirus
    None
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Do you still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma said:
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Do you still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.
Click to expand...

Yes, the problem still occurs whenever I try to copy my files to my external hard drive.
 

My Computer

System One

  • OS
    Windows 8 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY dv6
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Memory
    4.00GB
    Browser
    Waterfox
    Antivirus
    None
Unfortunately, your OneDrive links don't contain dump files, and the uploaded zip file is empty.
Please run the data collection app again and follow the instructions to upload the results.
Check to be sure that the zip file has something in it before uploading it (by opening the zip file yourself).

If that doesn't work, try these things:
Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
Click to expand...
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

My Computer

System One

  • OS
    Windows 8 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY dv6
    CPU
    Intel Core i5-3210M CPU @ 2.50GHz
    Memory
    4.00GB
    Browser
    Waterfox
    Antivirus
    None
You must log in or register to reply here.
Back
Top