Windows 8 and 8.1 Forums


BSOD error: driver_irql_not_less_or_equal (usbxhci.sys)

  1. #1


    Posts : 4
    Windows 8.1

    BSOD error: driver_irql_not_less_or_equal (usbxhci.sys)


    My PC restarts randomly with no warning and often fails to load windows when booting back up. It usually does not give me an error upon restart but today it displayed this: driver_irql_not_less_or_equal (usbxhci.sys). I have tried to update the PC, however, every time it restarts to apply the update, it crashes and has to undo it. How can I fix this issue?
    Thank you in advance,
    Leon
    Attachment 60290

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi lmarchan & Welcome to the forums ^_^,

    Sorry for the delayed response. Unfortunately, the dump files contained in the ZIP file are extremely old and there are no new dump files
    But, the event viewer says that there has been a memory dump which is generated at the location - "C:\Windows\Memory.DMP". Please ZIP the file and upload it to some 3rd party file hoster (Like OneDrive, MediaFire etc) and post back the link so that the dump file can be analysed.

    Also, if you are facing trouble updating the system, I would suggest posting in the Windows Update forums and getting this issue resolved before proceeding further -
    https://www.eightforums.com/windows-updates-activation/

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    Hi,
    Here is the link to the DMP file:
    https://onedrive.live.com/redir?resi...int=file%2cDMP
    Thanks again for the help!
    Leon
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by lmarchan View Post
    Hi,
    Here is the link to the DMP file:
    https://onedrive.live.com/redir?resi...int=file%2cDMP
    Thanks again for the help!
    Leon
    Hi Leon ^_^,

    The link which you have shared is not publicly visible
    Could you please change the visibility settings or upload to some other host like MediaFire?


    -Pranav
      My System SpecsSystem Spec

  5. #5


    Code:
    0: kd> .bugcheck
    Bugcheck code 00000133
    Arguments 00000000`00000000 00000000`00000501 00000000`00000500 00000000`00000000
    
    0: kd> k
    Child-SP          RetAddr           Call Site
    fffff802`60193c88 fffff802`5e98543a nt!KeBugCheckEx
    fffff802`60193c90 fffff802`5e8659b7 nt!KeAccumulateTicks+0x1258a
    fffff802`60193d20 fffff802`5efae67f nt!KeClockInterruptNotify+0x787
    fffff802`60193f40 fffff802`5e8f7eb3 hal!HalpTimerClockInterrupt+0x4f
    fffff802`60193f70 fffff802`5e963e2a nt!KiCallInterruptServiceRoutine+0xa3
    fffff802`60193fb0 fffff802`5e96479b nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    fffff802`601845f0 fffff802`5e8cc09b nt!KiInterruptDispatchNoLockNoEtw+0xfb
    fffff802`60184780 fffff802`5e8cc062 nt!KxWaitForSpinLockAndAcquire+0x1f
    fffff802`601847b0 fffff801`17e73dac nt!KeAcquireSpinLockRaiseToDpc+0x32
    fffff802`601847e0 fffff801`17e32ece NETwbw02+0x61dac
    fffff802`60184830 fffff801`17e38420 NETwbw02+0x20ece
    fffff802`60184880 fffff801`1648c34e NETwbw02+0x26420
    fffff802`60184900 fffff802`5e8c6428 ndis!ndisMTimerObjectDpc+0xc6
    fffff802`60184960 fffff802`5e9664ea nt!KiRetireDpcList+0x4f8
    fffff802`60184be0 00000000`00000000 nt!KiIdleLoop+0x5a
    
    0: kd> lmvm NETwbw02
    start             end                 module name
    fffff801`17e12000 fffff801`18199000   NETwbw02   (no symbols)           
        Loaded symbol image file: NETwbw02.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwbw02.sys
        Image name: NETwbw02.sys
        Timestamp:        Thu Sep 19 08:40:12 2013 (523AAA5C)
        CheckSum:         0037696E
        ImageSize:        00387000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your Intel WiFi driver is causing the problem, and it's quite old, I suggest you update it.

    To be honest, I'm not surprised it's causing issues, for a start, it's using poor programming techniques to acquire spinlock. This is because the nt!KeAcquireSpinLockRaiseToDpc function assumes the IRQL is at Dispatch level, when it might not be, risking preempting various tasks, including thread scheduling.
    It's not wrong to use it, per se, but it's not advisable either. DPCs should never assume what IRQL the system is currently at.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8.1

    Intel WiFi Driver


    Thank you Mysers Briggs, should I just remove it? I am using a LAN connection so it would not bother me. Or is there a way to change its settings or update it without buying a new one?
    Thank you very much for your help,
    Leon
      My System SpecsSystem Spec

  7. #7


    You can go onto your network adapter settings and disable the device from there, which stops it form being used at all.
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    Windows 8.1


    Alright! Thanks again!
      My System SpecsSystem Spec

BSOD error: driver_irql_not_less_or_equal (usbxhci.sys)
Related Threads
Hey, I make music using a PreSonus Audiobox USB & FL Studio, BSOD crashing occurs randomly not at any specific time after connecting the USB Device. Im not sure if crashing will occur without FL Studio being open, but I don't think FL Studio is the problem. PC runs fine without any USB...
Hi For the past month or so i have been randomly been getting this BSOD error and then my computer restarts. At first i ignored it but now its become a bit of nuisance. Specs: Windows 8.1 processor: Interl(R) Core (TM) i7-4700HQ CPU @ 2.40GHz RAM: 12.0GB System: 64.bit operating system...
Good morning. I am run into random blue screen while doing most anything. It seem to happen mainly while using Google Chrome. The computer is home built with new in stall of Windows 8.1 x64. The motherboard is ASRock Z87E-ITX If I can give any more information on this to help, I will be...
Solved BSOD USBXHCI.SYS on Windows 8.1 in BSOD Crashes and Debugging
So while trying to install a driver for my internet connexion on my new computer, internet connectionn that uses a USB port, I run on this problem. So the installation goes just fine, but when at the end, where the drivers strat installing, the PC gives me a BSOD no matter how I try: regular...
Hi all, Haven't been able to resolve my BSOD using various forums and searches. I suspect it has something to do with USB devices or drivers. What i have done so far: Running Windows 8.1 64bit with latest updates downloaded all the latest updates for drivers from the Acer website. I
Brand new laptop with Win8 install. I get this error and blue screen often when trying to download anything. I've attached several .dmp files. Any help would be greatly appreciated. Thanks, Darren
Eight Forums Android App Eight Forums IOS App Follow us on Facebook