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bsod while playing total war atilla

  1. #1

    bsod while playing total war atilla


    so i was playing and i got this random crash, temps were fine

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi froller2 ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Code:
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
     component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    So, as per the dump, you encountered a system crash because the DPC (Deferred Procedure Call) Watchdog found a violation (A DPC or Interrupt Service Routine took more time than it was supposed to take. See values RED and GREEN above). Let's check the stack and see if we can find the offending driver in this case -
    Code:
    0: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffff803`584c5c88 fffff803`569fe43a nt!KeBugCheckEx
    01 fffff803`584c5c90 fffff803`568de9b7 nt!KeAccumulateTicks+0x1258a
    02 fffff803`584c5d20 fffff803`5682367f nt!KeClockInterruptNotify+0x787
    03 fffff803`584c5f40 fffff803`56970eb3 hal!HalpTimerClockInterrupt+0x4f
    04 fffff803`584c5f70 fffff803`569dce2a nt!KiCallInterruptServiceRoutine+0xa3
    05 fffff803`584c5fb0 fffff803`569dd20f nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    06 fffff803`584b7710 fffff803`5694509b nt!KiInterruptDispatchLBControl+0x11f
    07 fffff803`584b78a0 fffff803`56945062 nt!KxWaitForSpinLockAndAcquire+0x1f
    08 fffff803`584b78d0 fffff800`38908aa8 nt!KeAcquireSpinLockRaiseToDpc+0x32
    09 fffff803`584b7900 00000000`00000000 nvlddmkm+0xd6aa8

    And there we have our offending driver which is the NVIDIA Driver. Below is a list of the 3rd party drivers present on your system -

    Code:
    **************************Wed Apr  8 17:51:28.025 2015 (UTC + 5:30)**************************
    MBfilt64.sys         Fri Jul 31 09:10:32 2009 (4A7267B0)
    NTIOLib_X64.sys      Wed Oct 20 12:15:49 2010 (4CBE901D)
    intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
    asstor64.sys         Mon Jan 27 15:00:34 2014 (52E6273A)
    e22w8x64.sys         Wed Mar 26 21:28:37 2014 (5332F92D)
    mbam.sys             Wed Sep  3 23:20:25 2014 (540754E1)
    TeeDriverx64.sys     Wed Sep 24 01:31:14 2014 (5421D18A)
    nvhda64v.sys         Thu Oct  9 22:32:27 2014 (5436BFA3)
    amdkmpfd.sys         Tue Oct 28 04:56:38 2014 (544ED4AE)
    nvvad64v.sys         Thu Nov 20 21:03:54 2014 (546E09E2)
    asmtxhci.sys         Wed Dec 24 10:08:40 2014 (549A4350)
    asmthub3.sys         Wed Dec 24 10:08:44 2014 (549A4354)
    bwcW8x64.sys         Fri Jan 30 03:21:46 2015 (54CAAB72)
    RTKVHD64.sys         Tue Mar 10 15:49:23 2015 (54FEC52B)
    nvlddmkm.sys         Fri Mar 13 21:09:56 2015 (550304CC)
    nvvadarm.sys         Fri Mar 13 21:45:56 2015 (55030D3C)
    NvStreamKms.sys      Tue Mar 17 11:49:52 2015 (5507C788)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvadarm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

    Kindly remove "MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5 & MSI Super Charger" since the driver highlighted in RED is a part of these utilities and is known to cause problems.

    Also, in case you are overclocking the system, please stop and revert back to STOCK settings till the time we are troubleshooting the system.

    I would suggest you to run the Display Driver Uninstaller from this **LINK** and uninstall the currently installed NVIDIA Driver rom the system. Once it has been uninstalled, reboot. After that, try installing an older version of the NVIDIA driver and see if the problem is resolved or not.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by blueelvis View Post
    Hi froller2 ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Code:
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
     component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    So, as per the dump, you encountered a system crash because the DPC (Deferred Procedure Call) Watchdog found a violation (A DPC or Interrupt Service Routine took more time than it was supposed to take. See values RED and GREEN above). Let's check the stack and see if we can find the offending driver in this case -
    Code:
    0: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffff803`584c5c88 fffff803`569fe43a nt!KeBugCheckEx
    01 fffff803`584c5c90 fffff803`568de9b7 nt!KeAccumulateTicks+0x1258a
    02 fffff803`584c5d20 fffff803`5682367f nt!KeClockInterruptNotify+0x787
    03 fffff803`584c5f40 fffff803`56970eb3 hal!HalpTimerClockInterrupt+0x4f
    04 fffff803`584c5f70 fffff803`569dce2a nt!KiCallInterruptServiceRoutine+0xa3
    05 fffff803`584c5fb0 fffff803`569dd20f nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    06 fffff803`584b7710 fffff803`5694509b nt!KiInterruptDispatchLBControl+0x11f
    07 fffff803`584b78a0 fffff803`56945062 nt!KxWaitForSpinLockAndAcquire+0x1f
    08 fffff803`584b78d0 fffff800`38908aa8 nt!KeAcquireSpinLockRaiseToDpc+0x32
    09 fffff803`584b7900 00000000`00000000 nvlddmkm+0xd6aa8

    And there we have our offending driver which is the NVIDIA Driver. Below is a list of the 3rd party drivers present on your system -

    Code:
    **************************Wed Apr  8 17:51:28.025 2015 (UTC + 5:30)**************************
    MBfilt64.sys         Fri Jul 31 09:10:32 2009 (4A7267B0)
    NTIOLib_X64.sys      Wed Oct 20 12:15:49 2010 (4CBE901D)
    intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
    asstor64.sys         Mon Jan 27 15:00:34 2014 (52E6273A)
    e22w8x64.sys         Wed Mar 26 21:28:37 2014 (5332F92D)
    mbam.sys             Wed Sep  3 23:20:25 2014 (540754E1)
    TeeDriverx64.sys     Wed Sep 24 01:31:14 2014 (5421D18A)
    nvhda64v.sys         Thu Oct  9 22:32:27 2014 (5436BFA3)
    amdkmpfd.sys         Tue Oct 28 04:56:38 2014 (544ED4AE)
    nvvad64v.sys         Thu Nov 20 21:03:54 2014 (546E09E2)
    asmtxhci.sys         Wed Dec 24 10:08:40 2014 (549A4350)
    asmthub3.sys         Wed Dec 24 10:08:44 2014 (549A4354)
    bwcW8x64.sys         Fri Jan 30 03:21:46 2015 (54CAAB72)
    RTKVHD64.sys         Tue Mar 10 15:49:23 2015 (54FEC52B)
    nvlddmkm.sys         Fri Mar 13 21:09:56 2015 (550304CC)
    nvvadarm.sys         Fri Mar 13 21:45:56 2015 (55030D3C)
    NvStreamKms.sys      Tue Mar 17 11:49:52 2015 (5507C788)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvadarm.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

    Kindly remove "MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5 & MSI Super Charger" since the driver highlighted in RED is a part of these utilities and is known to cause problems.

    Also, in case you are overclocking the system, please stop and revert back to STOCK settings till the time we are troubleshooting the system.

    I would suggest you to run the Display Driver Uninstaller from this **LINK** and uninstall the currently installed NVIDIA Driver rom the system. Once it has been uninstalled, reboot. After that, try installing an older version of the NVIDIA driver and see if the problem is resolved or not.

    Let me know how it goes ^_^

    -Pranav
    hey mate, i reinstalled windows but glad you told me, + i had no idea that afterburner was in msi live update 6
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi froller2 ^_^,

    Has the problem related to BSOD been solved? Glad you gained something regarding the afterburner

    Let me know how it goes ^_^


    -Pranav
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by blueelvis View Post
    Hi froller2 ^_^,

    Has the problem related to BSOD been solved? Glad you gained something regarding the afterburner

    Let me know how it goes ^_^


    -Pranav
    no crash since reinstall of windows, but earlier today i did have a driver crash where the driver didnt respond for 4seconds or so
    Code:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>
      <Provider Name="Display" /> 
    
      <EventID Qualifiers="0">4101</EventID> 
    
      <Level>3</Level> 
    
      <Task>0</Task> 
    
      <Keywords>0x80000000000000</Keywords> 
    
      <TimeCreated SystemTime="2015-04-13T15:26:04.000000000Z" /> 
    
      <EventRecordID>1420</EventRecordID> 
    
      <Channel>System</Channel> 
    
      <Computer>patti</Computer> 
    
      <Security /> 
    
      </System>
    
    
    - <EventData>
      <Data>nvlddmkm</Data> 
    
      <Data /> 
    
      </EventData>
    
    
    
    
      </Event>
    
    
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Froller2 ^_^,

    Have you tried using the driver which came with the Graphics Card in the Driver Disc? See if this article helps you out -
    TDR Fix (For AMD & NVIDIA Users) - OMG Debugging!!!

    Let me know how it goes ^_^


    -Pranav
      My System SpecsSystem Spec

bsod while playing total war atilla
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