BSOD after watching livestreaming

sergiuvl · Apr 5, 2015

Hello,

After watching livestreaming online on websites like twitch or pokerstars , my laptop stutters and then I get the BSOD message. I noticed that after getting "BSOD" the laptop is pretty hot. I also play DOTA2 sometimes even though this is not a gaming laptop and as a consequence the laptop is hotter than it used to be.

I would like to know if this is a hardware problem like ram or hdd.(or anything else)

Any help is appreciated.
Kind regards

Gator · Apr 6, 2015

Hi Sergiuvl, Welcome to Eight forums.

I used to get BSOD while streaming video and I disabled hardware acceleration and my BSOD's stopped. I'm not saying this is your issue, but its worth a shot.

https://forums.adobe.com/thread/891337
How to Turn Off Hardware Acceleration in Google Chrome - Solve Your Tech
Disable Firefox's Hardware Acceleration to Fix Slowness (and More)

Now, onto your BSOD

Code:

BugCheck 3B, {c0000005, fffff801fd65c754, ffffd00025d68b30, 0} 
Probably  caused by : memory_corruption ( nt!MiPopulateCfgBitMap+60 )  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
BugCheck 7A, {4, 0, ffffe00038057b70, 7fff5e727008} 
Probably caused by :  ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+154fb )  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
BugCheck 7A, {4, 0, ffffe00151ae0180, 239c4262} 
Probably caused by :  ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+154fb )

Your BSOD references memory corruption but lets start by removing Avast and enabling Windows Defender

Code:

*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
 [COLOR=#ff0000]aswSnx[/COLOR]+0x71b7

Remove Avast and Enable Windows Defender
http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html

Remove the following:
Avast
Daemon Tools
Pokki

Download Revo Uninstaller and uninstall them
http://www.howtogeek.com/79926/completely-uninstall-programs-and-more-with-revo-uninstaller/

I would run a scan with Windows Defender, TDSS Killer, Malwarebytes and ADWCleaner

TDSS Killer
http://www.sevenforums.com/tutorial...r-detect-repair-tdss-rookits.html#post2836778

Malwarebytes
http://www.sevenforums.com/tutorials/338716-malwarebytes-anti-malware-free.html

http://www.bleepingcomputer.com/download/adwcleaner/

Download Autoruns
https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Extract autoruns.exe to Desktop > Right-click > Run as administrator

Delete all entries in Yellow

Assuming you do in fact have a Lenovo model U310, your BIOS is out of date
(By the way, fill out system specs please :: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html)

Code:

  Vendor                        Phoenix Technologies Ltd.  
  BIOS Version                  65CN90WW  
  BIOS Release Date             [COLOR=#ff0000]09/25/2012[/COLOR] 
  Manufacturer                  LENOVO  
  Product Name                 [COLOR=#ff0000] IdeaPad U310 [/COLOR]     
  Version                       Lenovo U310

http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-u-series-laptops/ideapad-u310

Also, you seem to have a driver for an Intel Nuc

Driver version: 10.18.10.3621
https://downloadcenter.intel.com/download/23886/Graphics-Intel-HD-Graphics-Driver-for-Intel-NUC

Try this one
http://support.lenovo.com/us/en/pro...eries-laptops/ideapad-u310/downloads/DS037682

I could probably find more but lets start with that and if we need to start testing Hardware, we will. Please report back with the results.

sergiuvl · Apr 6, 2015

Hey!

Thanks for the reply and valuable intel.
I did everything you said and after scanning with malwarebytes it found nothing. I deleted 4 entries using autoruns(yellow entries).
I installed the video driver you provided. I DID NOT install the newer version of BIOS as i`m not really familiar with these kind of update. Do you think i could handle the process ? Is it something easy to do ? I will keep you posted with any problems I may start having from now on.

Kind regards

Gator · Apr 6, 2015

If you continue to have problems, I would update your BIOS.

sergiuvl · Apr 9, 2015

So, in the past few days i had like 3 BSODs including the one earlier today.. I did not install the bios update because i want to make sure i save all my data before attempting to do so..

I have attached the event log in the post.

usasma · Apr 16, 2015

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Do you still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.

sergiuvl · Apr 16, 2015

No worries. Yes, i do. I still have the same problem. I ran a memory test within windows 8 and my RAM seem to be just fine. ( the bsod message i get is kernel memory intake .. I think ) i did not update the bios as a collegue of yours recommended though

usasma · Apr 17, 2015

Your UEFI/BIOS dates from 2012. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.

This device is disabled in Device Manager. Is this deliberate? If so, why?

Qualcomm Atheros AR3012 Bluetooth 4.0 + HS USB\VID_0CF3&PID_3004\ALASKA_DAY_2006 This device is disabled.

Please enable the device and then update it's drivers. Feel free to disable it again AFTER updating the drivers.

Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the http://www.eightforums.com/windows-updates-activation/ for further expert assistance with this issue.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

If you've already uninstalled it, please disregard this.

Do not run more than one antivirus at the same time. I note that MalwareBytes is running in addition to your Avast. Please uninstall MalwareBytes. Should you choose to reinstall it, please opt out of the trial for the Pro version (during installation) - that's the component that loads into memory. If you have switched from Avast to MalwareBytes, then please disregard this.

Beyond this I have these 4 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, Win8.1 compatible updates from the manufacturer's website.
3. Start with these free hardware diagnostics: Hardware Diagnostics
4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: http://www.carrona.org/verifier.html

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Apr  9 14:21:19.508 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040915-20437-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 14:21:00.367[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+154fb )[/B]
BugCheck [B]7A, {4, 0, ffffe0013dcb7430, 1173e59008}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe0013dcb7430, current process (virtual address for lock type 3, or PTE)
Arg4: 0000001173e59008, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  65CN90WW
  BIOS Release Date             09/25/2012
  Manufacturer                  LENOVO
  Product Name                  IdeaPad U310    
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr  8 23:59:23.665 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040915-31843-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]2 days 2:20:01.584[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1c0ca )[/B]
BugCheck [B]1A, {41201, fffff6806b465508, b6c900012b1f01e1, ffffe0015329b0b0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041201, The subtype of the bugcheck.
Arg2: fffff6806b465508
Arg3: b6c900012b1f01e1
Arg4: ffffe0015329b0b0
BUGCHECK_STR:  0x1a_41201
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID: [B]0x1a_41201_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  65CN90WW
  BIOS Release Date             09/25/2012
  Manufacturer                  LENOVO
  Product Name                  IdeaPad U310    
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr  6 21:38:40.540 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040715-15953-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 8:11:27.401[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+154fb )[/B]
BugCheck [B]7A, {4, 0, ffffe001e9dcc570, 20ffa98}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe001e9dcc570, current process (virtual address for lock type 3, or PTE)
Arg4: 00000000020ffa98, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  SynTPEnh.exe
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  65CN90WW
  BIOS Release Date             09/25/2012
  Manufacturer                  LENOVO
  Product Name                  IdeaPad U310    
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr  6 13:26:04.542 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040615-23078-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 7:43:47.403[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+154fb )[/B]
BugCheck [B]7A, {4, 0, ffffe0012c267cc0, fffff80119c1f800}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe0012c267cc0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff80119c1f800, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  RapidStartConf
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  65CN90WW
  BIOS Release Date             09/25/2012
  Manufacturer                  LENOVO
  Product Name                  IdeaPad U310    
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  5 08:26:52.588 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040515-16015-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 2:36:38.449[/B]
Probably caused by :[B]memory_corruption ( nt!MiPopulateCfgBitMap+60 )[/B]
BugCheck [B]3B, {c0000005, fffff801fd65c754, ffffd00025d68b30, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801fd65c754, Address of the instruction which caused the bugcheck
Arg3: ffffd00025d68b30, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!MiPopulateCfgBitMap[/B]
CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  65CN90WW
  BIOS Release Date             09/25/2012
  Manufacturer                  LENOVO
  Product Name                  IdeaPad U310    
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr  2 23:25:55.372 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\040315-20000-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 10:29:45.230[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+154fb )[/B]
BugCheck [B]7A, {4, 0, ffffe00038057b70, 7fff5e727008}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe00038057b70, current process (virtual address for lock type 3, or PTE)
Arg4: 00007fff5e727008, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  SettingSyncHos
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  65CN90WW
  BIOS Release Date             09/25/2012
  Manufacturer                  LENOVO
  Product Name                  IdeaPad U310    
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Mar 31 07:21:02.520 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\033115-20062-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]4 days 3:39:34.381[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+154fb )[/B]
BugCheck [B]7A, {4, 0, ffffe00151ae0180, 239c4262}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
Arg2: 0000000000000000, error status (normally i/o status code)
Arg3: ffffe00151ae0180, current process (virtual address for lock type 3, or PTE)
Arg4: 00000000239c4262, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_0
PROCESS_NAME:  AvastSvc.exe
FAILURE_BUCKET_ID: [B]0x7a_0_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  65CN90WW
  BIOS Release Date             09/25/2012
  Manufacturer                  LENOVO
  Product Name                  IdeaPad U310    
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Apr  9 14:21:19.508 2015 (UTC - 4:00)**************************
LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)
excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
LAD.sys                     Thu Jun  7 22:03:34 2012 (4FD15D76)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
CHDRT64.sys                 Tue Jun 26 22:08:29 2012 (4FEA6B1D)
rtsuvc.sys                  Fri Jun 29 04:28:44 2012 (4FED673C)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
SynTP.sys                   Wed Aug 29 11:01:49 2012 (503E2EDD)
Smb_driver_Intel.sys        Wed Aug 29 11:03:34 2012 (503E2F46)
RimSerial_AMD64.sys         Mon Oct 22 16:51:51 2012 (5085B1E7)
athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
igdkmd64.sys                Fri Sep 26 09:42:04 2014 (54256D2C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  5 08:26:52.588 2015 (UTC - 4:00)**************************
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
[COLOR=RED][B]dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)[/B][/COLOR]
IntcDAud.sys                Fri Feb 21 08:50:26 2014 (530759A2)
igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
aswHwid.sys                 Thu Jun 26 07:31:26 2014 (53AC048E)
aswMonFlt.sys               Thu Jun 26 07:32:51 2014 (53AC04E3)
aswRdr2.sys                 Thu Jun 26 07:33:28 2014 (53AC0508)
aswRvrt.sys                 Thu Jun 26 07:35:39 2014 (53AC058B)
aswVmm.sys                  Thu Jun 26 07:35:49 2014 (53AC0595)
aswStm.sys                  Thu Jun 26 07:47:09 2014 (53AC083D)
aswSP.sys                   Wed Jul  2 13:38:12 2014 (53B44384)
aswSnx.sys                  Fri Nov 21 09:15:50 2014 (546F4916)
[/font]

sergiuvl · Apr 20, 2015

Hello,

So i finally updated my BIOS version and everything turned out OKAY. Wasn`t that hard after all. I`ve also took the "REFRESH YOUR PC" option from windows 8.1 and it restored my PC to my default settings and eventually windows 8.0. Last but not least I updated all my drivers, installed all available updates for windows and then upgraded to windows 8.1 again from the STORE menu. While watching a music video on YOUTUBE the laptop suffered ya BSOD with the same message KERNAL_DATA_INPAGE_ERROR and after restart started to move really slow, It took 10 seconds just to open a folder and general stuttering. I opened task manager and saw that the GPU was working 100% even though I had no apps running and process that took the most GPU POWER was the SYSTEM file. Unfortunately i did not collect the BSOD log with the tool provided on this forum. I decided to REFRESH the PC again with the option from windows, update its drivers , install windows updates but i havent installed windows 8.1 this time. SO far i havent had any BSOD while watching any youtube videos, twitch streams and stuff that would generally trigger the error. Could windows 8.1 be a problem for my system ? I will continue to force my laptop with youtube videos and twitch and see if i get any BSOD.

Thanks for the valuable help so far, hope we solve this once and for all

EDIT: i just had a BSOD crash while watching a movie on my laptop. Seems windows 8.1 isnt responsible after all :/ I have attached the log in case you want to see it

usasma · Apr 23, 2015

8.1 was a huge leap from 8 (kernel version jumped from 6.2 to 6.3 - not usual in an incremental update, and (IMO) a likely cause of the problems with it). I'm was still having 8.1 issues when I converted to Win10 a couple of weeks ago.

Try this:
1. Start with these free hardware diagnostics: Hardware Diagnostics
2. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon Apr 20 12:29:24.851 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\042015-29765-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].17313.amd64fre.win8_gdr.150316-1542
System Uptime:[B]0 days 3:23:20.651[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2e201 )[/B]
BugCheck [B]1A, {5200, fffffa80078c0000, 6576206c6d783f3c, d6adc7d022bfa17f}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000005200, The subtype of the bugcheck.
Arg2: fffffa80078c0000
Arg3: 6576206c6d783f3c
Arg4: d6adc7d022bfa17f
BUGCHECK_STR:  0x1a_5200
PROCESS_NAME:  vlc.exe
FAILURE_BUCKET_ID: [B]0x1a_5200_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  65CN99WW
  BIOS Release Date             07/08/2013
  Manufacturer                  LENOVO
  Product Name                  Lenovo U310                     
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon Apr 20 12:29:24.851 2015 (UTC - 4:00)**************************
[COLOR=RED][B]LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)[/B][/COLOR]
excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
LAD.sys                     Thu Jun  7 22:03:34 2012 (4FD15D76)
Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
btath_rcp.sys               Thu Jun 21 01:23:26 2012 (4FE2AFCE)
btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
btath_a2dp.sys              Thu Jun 21 01:23:44 2012 (4FE2AFE0)
CHDRT64.sys                 Tue Jun 26 22:08:29 2012 (4FEA6B1D)
rtsuvc.sys                  Fri Jun 29 04:28:44 2012 (4FED673C)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
irstrtdv.sys                Thu Jul 12 19:58:02 2012 (4FFF648A)
igdkmd64.sys                Fri Jul 20 17:47:55 2012 (5009D20B)
athw8x.sys                  Tue Jul 24 11:44:00 2012 (500EC2C0)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
btfilter.sys                Fri Aug  3 07:07:56 2012 (501BB10C)
btath_flt.sys               Fri Aug  3 07:09:44 2012 (501BB178)
SynTP.sys                   Wed Aug 29 11:01:49 2012 (503E2EDD)
Smb_driver_Intel.sys        Wed Aug 29 11:03:34 2012 (503E2F46)
[/font]

Gator · Apr 23, 2015

Did you try disabling Hardware acceleration as suggested in my first post?

http://www.eightforums.com/bsod-cra...-after-watching-livestreaming.html#post490883

sergiuvl · Apr 23, 2015

Yes, i did. Still got BSOD. Will do a hardware diagnosis check and post the results.

Thank u

Gator · Apr 23, 2015

sergiuvl said:
Yes, i did. Still got BSOD. Will do a hardware diagnosis check and post the results.

Thank u

Ok I just wanted to make sure. I was plagued with random BSODs while streaming and that fixed it.

Make sure you remove it from the browser you're using and adobe.

You're in good hands with John. If he can't help you, nobody can.

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