Windows 8 and 8.1 Forums


BSOD Event ID 41. Multiple times.

  1. #1


    Posts : 2
    Windows 8.1

    BSOD Event ID 41. Multiple times.


    Sometimes my notebook restart suddenly and then BSOD kernel power event id 41 showed.

    This incident happened repeatedly. Maybe 3 or 4 times until now.

    Can u guys find any issue and resolve that issue ?

    Any help would be appreciated. I've attached the DM Log ZIP below.Attachment 59968

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Clowthu & welcome to the forums ^_^,

    I am extremely sorry for this much delay in responding to you. There are very few analysts for such problems and the ones over here are busy with life (I was busy for the whole week with university work <_< ).

    Do you still require help with your problem? If yes, then kindly reply to this topic and I would be notified via email and shall respond within 48 hours.


    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Yep, it's okay


    Do you still require help with your problem?

    Absolutely. I need your help and fix it the problem.



      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi clowthu ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    DRIVER_CORRUPTED_EXPOOL (c5)
    An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is caused by drivers that have corrupted the system pool.
    Let's see if the stack reveals anything or not -
    Code:
    2: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`253922d8 fffff803`a61cf4e9 nt!KeBugCheckEx
    01 ffffd000`253922e0 fffff803`a61cdd3a nt!KiBugCheckDispatch+0x69
    02 ffffd000`25392420 fffff803`a6317962 nt!KiPageFault+0x23a
    03 ffffd000`253925b0 fffff803`a631684e nt!ExDeferredFreePool+0x102
    04 ffffd000`25392630 fffff800`d4fbf0f5 nt!ExFreePoolWithTag+0x84e
    05 ffffd000`25392720 00000000`00000000 bdfwfpf+0xf0f5
    And voila! we have identified the driver which caused the crash. The crash was cause by the BitDefender.

    Kindly remove Bitdefender using this **TOOL** and see if the system stabilises or not.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

BSOD Event ID 41. Multiple times.
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