Windows 8 and 8.1 Forums


lots of BSOD Errors, often ntoskrnl.exe+153fa0

  1. #1


    Posts : 3
    Win 8.1 pro

    lots of BSOD Errors, often ntoskrnl.exe+153fa0


    Hey

    the bsod happens usually when saving or closing a file in MS word.
    Less bsod after installing Update KB2887595 on 24/03, but still too much

    Do you have any ideas for fixing the errors? Thanks a million..

    The requested .zip: Attachment 59907

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Chrstn & Welcome to the forums ^_^,

    I am extremely sorry for the delayed response . I have been very busy with university and other analysts are busy as well with life. Do you still need help with this problem? If yes, kindly respond to this topic and I will be notified via email and I would reply within 48 hours.


    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Win 8.1 pro


    Hi Pranav,

    thanks for your response. unfortunately the problem isn't solved yet :-/
    Your help would be great!

    Christina
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Christina ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem.

    Sadly, the exception record does not point to anything . Below is the stack -
    Code:
    1: kd> kb
    RetAddr           : Args to Child                                                           : Call Site
    fffff801`7982511f : 00000000`0000001e ffffffff`c0000005 fffff801`79a4ce22 00000000`00000000 : nt!KeBugCheckEx
    fffff801`797e95c2 : ffffe001`fc7ff080 ffffd000`3fd717c0 00000000`00000000 fffff801`796f7897 : ntKiDispatchException!+0x3726f
    fffff801`797e7d14 : 00000000`00000000 ffffffff`ffffffff 00000000`00000000 00000000`6f706d55 : nt!KiExceptionDispatch+0xc2
    fffff801`79a4ce22 : 00000000`00000000 ffffd000`3fd71b90 fffff801`3b479820 ffffe001`f56c1440 : nt!KiPageFault+0x214
    fffff801`79718736 : 00000000`00000000 00000000`00000000 00000000`00000001 ffffd000`38901d18 : nt!FsRtlAcquireFileForCcFlushEx+0x246
    fffff801`796c559e : ffffd000`38901d00 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmFlushSection+0x17a
    fffff801`7978d7b1 : ffffe001`f156a5b8 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CcFlushCachePriv+0x616
    fffff801`3c17d7c2 : ffffe001`f5e68a01 ffffe001`00000007 ffffe001`f78e0d40 ffffe001`f576f800 : nt!CcFlushCache+0x11
    fffff801`797e12f7 : ffffd000`3fd71fd0 ffffe001`fddf5a01 ffffe001`fc7ff080 ffffd000`3f58cba0 : rdbss!RxpFlushFcbInSystemCacheCallout+0x4a
    fffff801`797e12bd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxSwitchKernelStackCallout+0x27
    00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue
    The first argument (The value highlighted in RED) is a pointer to a data structure which contains pointers to an except statement. Let's dump the pointer value -
    Code:
    1: kd> dd ffffe001`fc7ff080 L2
    ffffe001`fc7ff080  00000006`00000000
    
    The first value highlighted in BLUE contains the exception record whereas the second value in GREEN contains the address to the context record. Sadly, we need the value in GREEN but the minidump has not saved the information :'(
    On taking a look at the stack, it seems that the process was dealing with private cache and flushing it. One thing which I found in the dump files that the process which was running while the crash occurred is the Mcafee Antivirus -
    Code:
    PROCESS_NAME:  mcshield.exe

    Below, is a list of drivers present on your system -
    Code:
    **************************Wed Apr  1 18:04:53.404 2015 (UTC + 5:30)**************************
    btath_lwflt.sys             Fri Nov  2 11:05:44 2012 (50935BB0)
    btath_hcrp.sys              Tue Dec 18 15:24:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 14:48:42 2013 (50FD07F2)
    ElbyCDIO.sys                Mon Mar  4 14:51:51 2013 (513467AF)
    btath_rcp.sys               Fri Jun 21 14:41:54 2013 (51C418DA)
    VClone.sys                  Wed Jul 24 20:32:55 2013 (51EFEC9F)
    Rt630x64.sys                Thu Aug 15 11:53:59 2013 (520C73FF)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    btath_flt.sys               Fri Aug 23 09:16:29 2013 (5216DB15)
    TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
    AcpiVpc.sys                 Wed Sep 25 07:59:03 2013 (52424A6F)
    RtsPer.sys                  Fri Oct 18 11:39:07 2013 (5260D083)
    athwbx.sys                  Wed Nov 13 13:35:17 2013 (528332BD)
    mfehidk.sys                 Fri Nov 15 18:48:23 2013 (52861F1F)
    mfewfpk.sys                 Fri Nov 15 18:48:38 2013 (52861F2E)
    mfeapfk.sys                 Fri Nov 15 18:49:06 2013 (52861F4A)
    mfeavfk.sys                 Fri Nov 15 18:49:27 2013 (52861F5F)
    mfefirek.sys                Fri Nov 15 18:51:19 2013 (52861FCF)
    btath_avdt.sys              Fri Nov 22 12:45:28 2013 (528F0490)
    btath_a2dp.sys              Fri Nov 22 12:47:31 2013 (528F050B)
    mfencbdc.sys                Wed Nov 27 11:34:06 2013 (52958B56)
    SFWCallout.sys              Fri Nov 29 22:40:32 2013 (5298CA88)
    btfilter.sys                Fri Dec 20 13:12:05 2013 (52B3F4CD)
    nvvad64v.sys                Fri Dec 27 22:11:28 2013 (52BDADB8)
    rtsuvc.sys                  Tue Jan 21 14:42:34 2014 (52DE3A02)
    nvlddmkm.sys                Fri Jan 24 10:37:30 2014 (52E1F512)
    savonaccess.sys             Tue Feb 18 21:32:49 2014 (53038429)
    SynTP.sys                   Sat Mar  8 01:48:04 2014 (531A297C)
    Smb_driver_Intel.sys        Sat Mar  8 01:52:54 2014 (531A2A9E)
    RTKVHD64.sys                Tue Mar 11 18:26:41 2014 (531F0809)
    iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
    iaStorA.sys                 Fri Mar 14 05:22:06 2014 (532244A6)
    igdkmd64.sys                Mon Mar 31 10:48:10 2014 (5338FA92)
    swi_callout.sys             Mon Jan 19 19:06:53 2015 (54BD0875)
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=VClone.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPer.sys
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=mfencbdc.sys
    SFWCallout.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=savonaccess.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    swi_callout.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.


    It seems that you have installed 2 Antivirus solutions i.e. Mcafee & Sophos. It is strongly recommended to have only one antivirus solution else it can lead to various problems like crashes because the antivirus solutions would compete for resources aggressively which is not good for the user.

    I would suggest you to remove both Mcafee & Sophos using this **TOOL** and **TOOL** respectively. Once you uninstall them, kindly make sure that you have turned on Windows Defender so that you are protected.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Win 8.1 pro


    Hey Pranav,

    Never thought this could be the problem. After removing mcaffe I had no further BSOD - knock on wood!
    Thank you so much!

    Best wishes
    Christina
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Christina ^_^,

    Glad to hear that your problem has been solved. If you face any further problems, please do not hesitate to post back ^_^


    -Pranav
      My System SpecsSystem Spec

lots of BSOD Errors, often ntoskrnl.exe+153fa0
Related Threads
lots of Bsod, usually ntoskrnl.exe+1509a0 in BSOD Crashes and Debugging
Hi, Thanks in advance for your time. This bsod happens usually after pausing a video for a while. but can happen anytime . I have read previous posts and tried verifier.. sfc/scannow but I still cant get to the bottom of it. I have uploaded the requested .zip and sfc log. Thanks again
BSOD - REGISTRY_ERROR ntoskrnl + 153fa0 in BSOD Crashes and Debugging
Dell 15RSE running 8.1 64bit. If the machine is left it reboots when it hits the "turn screen off" time in power settings. If kept active it is stable and does not crash. The machine has two graphics chips as seems to be the trend nowadays - both drivers updated to latest versions but the...
Hi Eightforums, I have been experiencing a few BSOD's yesterday, but most of them today. I have attached the a report from the SF Diagnostic tool. From a bit of research I found out that is could be most likely be a Windows (core file?) or a driver error. As the title suggests I got 3 different...
PLEASE SEE THIS POST: https://www.eightforums.com/bsod-crashes-debugging/48736-uncorrectableerror-hal-dll-37203-ntoskrnl-exe-153fa0.html#post410707 I have been through multiple reinstalls of 8.1 on this current rig and I keep getting these bluescreens with the error...
I'm really on limit , please i really don't know what to do more . the system crash randomly , now the monitor IPS237 LG , random tun off by himself . I update ALL , run memtest ,there's none antivirus of third part . For monitor i changed from hdmi cable to normal .. but is the same. ...
Lots of BSOD's 3-5 a day and rising in BSOD Crashes and Debugging
Hello, I purchased my cyberpowerpc from newegg.com back in June of 2013 and since I've received it I've had a number of BSOD issues including a hard crash that forced me to reload the OS from the partition, i'm at my whits end with it, I've recently ran a memory test with both Memtest86 and...
Lots of errors in event viewer in General Support
Hi, Since installing Windows 8 Professional 64bit I have been experiencing lots of differnt erros / warnings in event viewer. I have been working with usasma in the BSOD Crashes and debugging section of the forum and it was suggested that I should post in the general forum section to see if...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook