Solved BSOD at random moments, dxgkrnl.sys, ntoskrnl.exe?

vladoi

New Member
Messages
3
Hi everyone,

First post ever, by I really need help...

Help needed with BSOD. Haven't made any hardware or software changes recently. Yesterday my PC showed the blue screen twice, I restarted several of times, reinstalled Microsoft Security Essentials, which had started to act funny and could not be started, PC stopped restarting. Until today. Two more blue screens.

Dump files and other information gathered by DM Log collector Tool are attached.

Thanks in advance,

Vladimir
 

My Computer

System One

  • OS
    Windows 7
Problem device: GT-I8262 USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_ANDROID\7&68BA669&0&0000 This device cannot start.
Uninstall Daemon Tools and start HW diagnostics. RAM should be the first one on your list eight passes per stick please. Hardware Diagnostics

Then install HD Tune and post screenshots of both Health and Error Scan tab. Be sure to uncheck the Quick Scan option within the software.

P.S.: Do you happen to be a translator?

Code:
intelppm.sys Tue Jul 14 01:19:25 2009 (4A5BC0FD) 
Intel Processor driver  
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

amdxata.sys Fri Mar 19 17:18:18  2010 (4BA3A3CA) 
AMD storage controller driver - usually from the Windows 7  DVD 
[URL="http://www.carrona.org/drivers/driver.php?id=amdxata.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]amdxata.sys[/COLOR][/B][/URL] 

HECIx64.sys Wed Oct 20 01:33:43  2010 (4CBE2AD7) 
Intel Management Engine Interface 
[URL="http://www.carrona.org/drivers/driver.php?id=HECIx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]HECIx64.sys[/COLOR][/B][/URL] 

Rt64win7.sys Fri Jun 10 08:33:15  2011 (4DF1BAAB) 
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC  
[URL="http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Rt64win7.sys[/COLOR][/B][/URL] 

netr7364.sys Tue Oct 4 08:14:37  2011 (4E8AA44D) 
Ralink RT2501/RT2573/T2601/RT2671 Wireless Adapter (you may  have a different manufacturer) 
[URL="http://www.carrona.org/drivers/driver.php?id=netr7364.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]netr7364.sys[/COLOR][/B][/URL] 

GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
[URL="http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]GEARAspiWDM.sys[/COLOR][/B][/URL] 

nvhda64v.sys Thu Nov 28  14:38:09 2013 (52974741) 
nVidia HDMI Audio Device (nForce chipset driver)  
[URL="http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvhda64v.sys[/COLOR][/B][/URL] 

ssudbus.sys Thu Jan 2 10:51:22  2014 (52C5369A) 
SAMSUNG USB Composite Device Driver. Likely a part of  Samsung Kies. 
[URL="http://www.carrona.org/drivers/driver.php?id=ssudbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ssudbus.sys[/COLOR][/B][/URL] 

ssudmdm.sys Thu Jan 2 10:51:26  2014 (52C5369E) 
SAMSUNG CDMA Modem WDM. Likely a part of Samsung Kies.  
[URL="http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ssudmdm.sys[/COLOR][/B][/URL] 

[COLOR=red][B]dtsoftbus01.sys  Fri Feb 21 10:49:36 2014 (53072130)[/B][/COLOR] 
Daemon Tools driver [br]  Possible [COLOR=red]BSOD[/COLOR] issues in Win7 
[URL="http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dtsoftbus01.sys[/COLOR][/B][/URL] 

igdkmd64.sys Thu Mar 20  16:40:31 2014 (532B0BEF) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Wed Jul 2 19:42:02  2014 (53B4446A) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

MpFilter.sys Sat Nov 1 20:22:16  2014 (545532E8) 
Microsoft Windows AntiMalware protection system 
[URL="http://www.carrona.org/drivers/driver.php?id=MpFilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]MpFilter.sys[/COLOR][/B][/URL] 



Debug session time: Tue  Mar 31 12:28:38.821 2015 (UTC + 2:00) 
Loading Dump File  [D:\SysnativeBSODApps\033115-14703-01.dmp] 
Built by:  7601.18741.amd64fre.win7sp1_gdr.150202-1526 
System Uptime: 0 days  0:00:33.852 
Probably caused by : memory_corruption 
BugCheck 1000007E,  {ffffffffc000001d, fffff88006846b2f, fffff880023d7af8, fffff880023d7350}  
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e)[/URL] 
Bugcheck code 1000007E 
Arguments: 
Arg1:  ffffffffc000001d, The exception code that was not handled 
Arg2:  fffff88006846b2f, The address that the exception occurred at 
Arg3:  fffff880023d7af8, Exception Record Address 
Arg4: fffff880023d7350, Context  Record Address 
BUGCHECK_STR: 0x7E 
DEFAULT_BUCKET_ID: CODE_CORRUPTION  
PROCESS_NAME: csrss.exe 
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE  
MaxSpeed: 2600 
CurrentSpeed: 2594 
BiosVersion = 4001  
BiosReleaseDate = 04/20/2012 
SystemManufacturer = System manufacturer  
SystemProductName = System Product Name  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Tue Mar 31 12:20:08.907 2015 (UTC + 2:00) 
Loading  Dump File [D:\SysnativeBSODApps\033115-19983-01.dmp] 
Built by:  7601.18741.amd64fre.win7sp1_gdr.150202-1526 
System Uptime: 1 days  0:25:15.937 
Probably caused by : ntkrnlmp.exe (  nt!FsRtlUninitializeOplock+f2 ) 
BugCheck 24, {1904fb, fffff88002fcc6e8,  fffff88002fcbf40, fffff80002c63cd2} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]NTFS_FILE_SYSTEM (24)[/URL]  
Bugcheck code 00000024 
Arguments: 
Arg1: 00000000001904fb 
Arg2:  fffff88002fcc6e8 
Arg3: fffff88002fcbf40 
Arg4: fffff80002c63cd2  
PROCESS_NAME: System 
BUGCHECK_STR: 0x24 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT 
FAILURE_BUCKET_ID: X64_0x24_nt!FsRtlUninitializeOplock+f2  
MaxSpeed: 2600 
CurrentSpeed: 2594 
BiosVersion = 4001  
BiosReleaseDate = 04/20/2012 
SystemManufacturer = System manufacturer  
SystemProductName = System Product Name  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Mar 30 11:54:15.325 2015 (UTC + 2:00) 
Loading  Dump File [D:\SysnativeBSODApps\033015-14414-01.dmp] 
Built by:  7601.18741.amd64fre.win7sp1_gdr.150202-1526 
System Uptime: 0 days  0:03:16.355 
Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkOpenResource+4d )  
BugCheck 1E, {ffffffffc000001d, fffff8800fe83000, 0, fffff9600026a600}  
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KMODE_EXCEPTION_NOT_HANDLED  (1e)[/URL] 
Bugcheck code 0000001E 
Arguments: 
Arg1: ffffffffc000001d,  The exception code that was not handled 
Arg2: fffff8800fe83000, The address  that the exception occurred at 
Arg3: 0000000000000000, Parameter 0 of the  exception 
Arg4: fffff9600026a600, Parameter 1 of the exception  
BUGCHECK_STR: 0x1E_c000001d 
PROCESS_NAME: Skype.exe  
FAILURE_BUCKET_ID: X64_0x1E_c000001d_BAD_IP_dxgkrnl!DxgkOpenResource+4d  
MaxSpeed: 2600 
CurrentSpeed: 2594 
BiosVersion = 4001  
BiosReleaseDate = 04/20/2012 
SystemManufacturer = System manufacturer  
SystemProductName = System Product Name  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Mar 30 11:50:23.034 2015 (UTC + 2:00) 
Loading  Dump File [D:\SysnativeBSODApps\033015-13837-01.dmp] 
Built by:  7601.18741.amd64fre.win7sp1_gdr.150202-1526 
System Uptime: 0 days  0:00:08.065 
Probably caused by : serenum.sys ( serenum!_report_gsfailure+26  ) 
BugCheck F7, {fffff880077e5a50, f8800f0890da, ffff077ff0f76f25, 0}  
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_OVERRAN_STACK_BUFFER  (f7)[/URL] 
Bugcheck code 000000f7 
Arguments: 
Arg1: fffff880077e5a50,  Actual security check cookie from the stack 
Arg2: 0000f8800f0890da, Expected  security check cookie 
Arg3: ffff077ff0f76f25, Complement of the expected  security check cookie 
Arg4: 0000000000000000, zero 
BUGCHECK_STR: 0xF7  
DEFAULT_BUCKET_ID: GS_FALSE_POSITIVE_MISSING_GSFRAME 
PROCESS_NAME:  System 
FAILURE_BUCKET_ID:  X64_0xF7_MISSING_GSFRAME_serenum!_report_gsfailure+26  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Mar 31 13:21:57 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Mar 31 13:21:57 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Mar 31 13:21:57 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Thanks a lot for the quick reply...

"Problem device: GT-I8262" - this is weird, that's my phone, which I charge from the usb port. But again, I've been doing that for a long time...

I'll get on with doing the tests, and post the results as soon as I have them. And yes, I am a translator. :)

Thanks again!
 

My Computer

System One

  • OS
    Windows 7
OK, keep me posted :) By the way, what languages do you work with? EN-RU-EN I presume? :) I'm asking because I am a language student as well so :)
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
So it seems it was the memory. Ran memtest and it started detecting errors immediately. Removed the memory stick that generated them, and now everything seems to be back to normal.

Thanks again!
 

My Computer

System One

  • OS
    Windows 7
No problem. Glad to hear that your issue has been successfully resolved.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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