Solved BSOD while using Bittorrent.

S

Suddenfall

New Member
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Hello everyone.Its great to be here.

My PC regularly crashes and I am sure it is because of Bittorrent.I have tried many clients to no avail.
The screen just freezes and I don't really see a "BSOD",and I have to manually restart.This happened many times,but this is the first time a minidump was created,so I finally have something to post.

I then even reinstalled my OS and all the drivers to eliminate the chances of this being caused due a virus/malware,but it did not help.Please help me.

Here are my full PC specifications,on speccy :


http://speccy.piriform.com/results/CiKtD2bQA04pZUNzhfRCzZR


Thank you,have a nice day!
biggrin.gif
View attachment 59789
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX-6300
    Motherboard
    GA-78LMT-USB3
    Memory
    8 GB
    Graphics Card(s)
    AMD HD 5450
    Browser
    Firefox
    Antivirus
    None
Hi Suddenfall & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error condition.
Code: 
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: [COLOR=#FF0000][B]ffffe00002090038[/B][/COLOR], Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Let's check the 2nd parameter and see what it could reveal -
Code: 
4: kd> !errrec ffffe00002090038
===============================================================================
Common Platform Error Record @ ffffe00002090038
-------------------------------------------------------------------------------
Record Id     : 01d069dceb88b9a8
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/29/2015 4:57:59 (UTC)
Flags         : 0x00000002 PreviousError
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe000020900b8
Section       @ ffffe00002090190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
[COLOR=#FF0000][B][U]Error Type    : BUS error
Operation     : Generic
[/U][/B][/COLOR]Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000600f20
Processor ID  : 0x0000000000000000
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe00002090100
Section       @ ffffe00002090250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000000
CPU Id        : 20 0f 60 00 00 08 06 00 - 0b 32 98 3e ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ ffffe00002090250
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe00002090148
Section       @ ffffe000020902d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : [COLOR=#0000FF][B]BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)[/B][/COLOR]
  Status      : 0xfe00000000070f0f
  Address     : 0x0000ff0103868088
  Misc.       : 0xc00a0fff01000000
I don't think that these errors are due to Bittorrent. This is because there are no 3rd party drivers installed on your system. I would point my finger first to the CPU. If the CPU is not the cause then it could be the motherboard because the hardware error which occurred is a BUS Error.

Kindly run the Prime95 Stress test using the below guide (thanks usasma!) -

Prime95 download site: GIMPS - Free Prime95 software downloads - PrimeNet
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
Monitor the CPU temperature and DON'T let it exceed 85ºC. If it does, then you probably have a CPU cooling problem.
- CPU temps exceeding 60ºC can cause errors in Prime95. Fix the cooling solution first, then run Prime95 again.
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
NOTE: Errors should be considered when:
- the system BSOD's during Prime95
- the system freezes during Prime95 (this is different than the extreme slowness caused by the program using all your RAM and CPU)
- the Prime95 program crashes
- the Prime95 program shows errors in it's display
- there are errors in the Prime95 results file
More details on the use of this test: Torture test your CPU with Prime95
Click to expand...

Let me know the temperatures as well which you are observing while the system is idle and while running the Prime95 test.

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Problem has been solved.It was caused by the software "Dlighter".
Uninstalling it has made my system perfect again.

Thanks a lot for the help Pranav!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD FX-6300
    Motherboard
    GA-78LMT-USB3
    Memory
    8 GB
    Graphics Card(s)
    AMD HD 5450
    Browser
    Firefox
    Antivirus
    None
Hi Suddenfall ^_^,

Glad to hear that the problem has been solved. Although I am surprised to see that this was caused by a 3rd party software since there were no 3rd party drivers which were present in the dump file.

Anyways, in case of any further problems, please do not hesitate to post back.

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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