Solved Crashes/Freezes ntoskrnl.exe ntkrnlmp.exe

setnetjer · Mar 27, 2015

View attachment 59754

My computer has been randomly crashing and freezing. I have installed all updated drivers, I have run driver verification, and I have run scan disk tool.

I am not sure at all what the problem is at this point, as it only happens when I run something that is graphically intensive. If I try to run games or graphics benchmark tools, the system crashes, but if I am running a movie or watching videos on YouTube or similar sites, I am not having any issues at all. It was suggested that perhaps my old video card (9800 GTX) was the issue, so I bought a new graphics card (the one currently installed) and that has not fixed the issue either.

I don't get a classic "BSOD", however, when the game crashes it does create an event log which shows two errors:

This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
Bugcheck code: 0x9F (0x3, 0xFFFFE00111B574A0, 0xFFFFF80378BA08E0, 0xFFFFE00114032B40)
Error: DRIVER_POWER_STATE_FAILURE
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFE00111B574A0, 0xFFFFF80378BA08E0, 0xFFFFE00114032B40)
Error: DRIVER_POWER_STATE_FAILURE

Unfortunately I only have one event log currently as I tried a clean install of Win 8.1 Pro to see if that would fix the issue, and it hasn't.

I am at my wits end and hoping that someone here can help solve the problem.

Gator · Mar 27, 2015

Hello Setnetjer,

I see that you have KMSPico installed. This program is typically made for activating illegal copies of windows.

Code:

Event[3987]:
  Log Name: System
  Source: Service Control Manager
  Date: 2015-03-27T15:26:20.911
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: CarlDesktop
  Description: 
[COLOR=#ff0000]The Service KMSELDI service terminated unexpectedly.  It has done this 1 time(s)[/COLOR].

Can you follow the link below and post the required information?

http://www.eightforums.com/windows-...3-please-read-activation-troubleshooting.html

Solved Crashes/Freezes ntoskrnl.exe ntkrnlmp.exe

setnetjer

New Member

My Computer

System One

Gator

Power User

My Computer

System One