Windows 8 and 8.1 Forums

BSOD while playing games

  1. #1


    Posts : 33
    Windows 8.1 Pro

    BSOD while playing games


    Hi!

    I got BSOD when playing games. Here is the attached file.

    Thanks for your help!

      My System SpecsSystem Spec

  2. #2


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Here is a summary of your BSOD
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff801438e4a44, ffffd00199875ed0, 0}
    
    Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801438e4a44, Address of the instruction which caused the bugcheck
    Arg3: ffffd00199875ed0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    As it says, this is typically due to memory corruption which can be from bad memory modules or drivers causing the issue.

    Another BSOD also suggests Memory as the problem

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffffa8006e46a18, 0, fffff802cde552f6, 2}
    
    
    Could not read faulting driver name
    Probably caused by : memory_corruption ( nt!MiDeleteAddressesInWorkingSet+526 )
    
    Followup: MachineOwner
    ---------
    
    Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
    1: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffffa8006e46a18, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff802cde552f6, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    One BSOD references your Video card driver, which may or may not be the cause
    Download the latest graphics drivers, if you have the latest ones, try reverting back one or two driver updates

    AMD Driver Autodetect

    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x12eec3
    Since a lot of your BSOD's reference Memory in some way or another, lets run Memtest86+
    RAM - Test with Memtest86+ - Windows 7 Help Forums

    Run Memtest for at least 8 passes or until you receive an error. Upon receiving ANY errors, stop the test and move onto Step 3 in the tutorial. This means either Memory or Memory controller is bad/going bad.

    Report back with the results.
      My System SpecsSystem Spec

  3. #3


    Posts : 33
    Windows 8.1 Pro


    Hi!

    Thanks for your help!

    Here is the result:
    Attachment 59783
      My System SpecsSystem Spec

  4. #4


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Have you had any new BSOD's if so, can you run a new DM log and upload it?

    Im looking into your BSOD
      My System SpecsSystem Spec

  5. #5


    Posts : 33
    Windows 8.1 Pro


    I havent got any BSOD since i finished the RAM test. but i didnt use the computer. so i didnt play on or anything like that. i had finish the test not so long ago about an hr before. so im gonna let you know soon if i have a BSOD again when i use my computer. Thank for your help.
      My System SpecsSystem Spec

  6. #6


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Quote Originally Posted by Cobalt325 View Post
    I havent got any BSOD since i finished the RAM test.
    Ok I'll continue to look, did you update (or revert back) your graphics driver and see if that helped?

    Also, what Antivirus are you running?
      My System SpecsSystem Spec

  7. #7


    Posts : 33
    Windows 8.1 Pro


    i didnt update or revert back, just because i dont know which driver would be good. Please could you send me the link about the driver which good for me. Ive got the newest driver in the computer. Im using malwarebytes.
      My System SpecsSystem Spec

  8. #8


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Quote Originally Posted by Cobalt325 View Post
    i didnt update or revert back, just because i dont know which driver would be good. Please could you send me the link about the driver which good for me. Ive got the newest driver in the computer. Im using malwarebytes.
    Malwarebytes is only for Malware and other stuff, not viruses.

    Do you have Windows Defender enabled?
    Windows Defender - Turn On or Off in Windows 8

    Make sure no other antivirus is on the computer (Norton, Avira, AVG, Avast, McAfee) if so remove them and only have Windows Defender enabled.

    Let me look for a suitable driver.
      My System SpecsSystem Spec

  9. #9


    Posts : 33
    Windows 8.1 Pro


    Windows defender is enabled. im sure i dont have antivirus on the computer.
      My System SpecsSystem Spec

  10. #10


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Quote Originally Posted by Cobalt325 View Post
    Windows defender is enabled. im sure i dont have antivirus on the computer.
    Windows Defender is your antivirus
      My System SpecsSystem Spec

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