Windows 8 and 8.1 Forums


BSOD playing Wildstar Random

  1. #1


    Posts : 3
    Windows 8.1

    BSOD playing Wildstar Random


    Hello,

    I have been intermittently experiencing BSOD while playing different games but primarily Wildstar. The problem seemed to go away for over 2 months but has recently returned.

    Thank you in advance for any advice / help.

    Colin

    Attachment 59667

      My System SpecsSystem Spec

  2. #2


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Hello CSGR,

    Here is your last dump, it references DirectX and your Graphics driver
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 119, {700, 1b6c08, 100000001b6c06, 0}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessDpcCompletedPacket+93ee )
    
    Followup: MachineOwner
    ---------
    
    Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
    6: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)
    The video scheduler has detected that fatal violation has occurred. This resulted
    in a condition that video scheduler can no longer progress. Any other values after
    parameter 1 must be individually examined according to the subtype.
    Arguments:
    Arg1: 0000000000000700, The subtype of the bugcheck:
    Arg2: 00000000001b6c08
    Arg3: 00100000001b6c06
    Arg4: 0000000000000000
    I see you have the latest drivers for your video card, try reverting back 1 or 2 updates and test to see if its more stable.
    Drivers | GeForce

    Other BSOD's point to multiple causes with no real direction so its best to do some troubleshooting

    First, remove Avast
    https://www.avast.com/uninstall-utility

    Enable Windows Defender
    Windows Defender - Turn On or Off in Windows 8

    Download and Run Memtest86+ (Run for 8 passes or until you receive any errors. If you receive errors either your Memory or Memory controller is bad)
    RAM - Test with Memtest86+ - Windows 7 Help Forums

    Ensure you are not having troubles with DirectX
    Run DirectX Diagnostic Tool

    I see you have Furmark installed, run a stress test with it

    Report back with the results.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Thanks for the reply and the advice,

    I reverted the GeForce driver to the last release (347.88)
    Removed Avast and enabled windows defender
    Ran Memtest86+ and it failed on the first pass. I reduced the dram frequency after reading about some issues with 12gb of ram and re ran Memtest86+ for 8 passes with no errors
    Completed the DirectX diag tool with no errors found
    Stress test with Furmark pass with no issues

    I thought everything was ok and the problem was with the memory but tonight I was watching a video in my web browser on screen 2 while sitting at the log in screen for a game on screen 1. I had another BSOD with the error message "
    whea_uncorrectable_error"

    I have attached another zip from this crash. Could you please have a look at the new files.
    Attachment 59727

    Thanks,
    Colin



      My System SpecsSystem Spec

  4. #4


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    This time you have the following BSOD, which isn't helpful in an of itself. This Bugcheck can mean a few different things.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, ffffe0002ced1028, f2000000, 14}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
    8: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0002ced1028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000014, Low order 32-bits of the MCi_STATUS value.

    But upon further digging... You are most likely crashing due to a TLB error, most likely due to your processor or ram

    Code:
    ===============================================================================
    Common Platform Error Record @ ffffe0002ced1028
    -------------------------------------------------------------------------------
    Record Id     : 01d0688c328f9267
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 3/27/2015 13:35:34 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0002ced10a8
    Section       @ ffffe0002ced1180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : TLB error
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000206c2
    Processor ID  : 0x0000000000000012
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0002ced10f0
    Section       @ ffffe0002ced1240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000012
    CPU Id        : c2 06 02 00 00 08 20 12 - ff e3 9e 02 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffe0002ced1240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0002ced1138
    Section       @ ffffe0002ced12c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DTLBL0_ERR (Proc 8 Bank 4)
      Status      : 0xf200000000000014
    Run a stress test on your CPU
    Video Card - Stress Test with Furmark - Windows 7 Help Forums

    Also, you mentioned there are errors in your memory, this is usually very telling.

    Move onto Step 3 in the link below to figure out which Ram module may be bad
    RAM - Test with Memtest86+ - Windows 7 Help Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    This issue appears to be solved! Thank you for your help.
    After some further research regarding my motherboard and specific ram setup I made some adjustments to ram timing and QPI voltage in Bios and have extensively tested with memtest86+ 4.2 and stress tested both video and cpu I am happy to report no more BSOD.

    Once again thank you very much!

    Colin
    Last edited by CSGR; 29 Mar 2015 at 17:34.
      My System SpecsSystem Spec

  6. #6


    Ft. Myers
    Posts : 104
    Windows 10 v.10049


    Good to know you got it fixed!

    Let us know if anything else happens.
      My System SpecsSystem Spec

BSOD playing Wildstar Random
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