Windows 8 and 8.1 Forums

BSOD after shut down

  1. #1


    Posts : 7
    windows 8.1

    BSOD after shut down


    Hello!
    Every time when I shut down laptop (from the menu of power button) , after few second's screen turns black, and stay 3-5 minutes like that. Then laptop is restarting itself and I get a message about memory minidump. The only way is to turn of laptop on the physical button!
    In the same time when screen turns black, my dvd tray is open itself
    I am using windows 8.1 x64 on Laptop HP ProBook 4535s.
    Last edited by bratic; 22 Mar 2015 at 04:22.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Your Bluetooth driver is causing havoc. Please update it. Uninstall the software highlighted in red.

    Code:
    FSPFltd.sys Thu Jun 5 19:37:17 2008 (4848244D)  
    Hide Folders 2009 file encryption driver 
    http://www.carrona.org/drivers/driver.php?id=FSPFltd.sys 
    
    TuneUpUtilitiesDriver64.sys Fri  May 25 12:28:19 2012 (4FBF5EC3) 
    
    TuneUpUtilitiesDriver64.sys - this driver hasn't been added  to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed. 
    
    usbfilter.sys Wed Aug 29  03:27:12 2012 (503D6FF0) 
    AMD USB Filter Driver (likely part of the chipset  drivers) 
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys 
    
    SPUVCbv_x64.sys Sun Sep 23  07:02:09 2012 (505E97D1) 
    Sunplus Technology Digital Camera Driver (found in  D-Max and HP) 
    http://www.carrona.org/drivers/driver.php?id=SPUVCbv_x64.sys 
    
    hpdskflt.sys Mon Sep 24  17:31:14 2012 (50607CC2) 
    HP Mobile Data Protection System Disk Filter 
    http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys 
    
    Accelerometer.sys Mon Sep 24  17:31:45 2012 (50607CE1) 
    HP Mobile Data Protection System Accelerometer  
    http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys 
    
    stwrt64.sys Thu Oct 25  05:58:55 2012 (5088B8FF) 
    SigmaTel High Definition Audio Codec 
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys 
    
    athwnx.sys Mon Apr 1 07:32:05 2013  (51591BD5) 
    Driver for Qualcomm Atheros Extensible Wireless LAN  (CB42/CB43/MB42/MB43) Network Adapter device driver 
    http://www.carrona.org/drivers/driver.php?id=athwnx.sys 
    
    Rt630x64.sys Fri May 10 11:59:08  2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    amdkmpfd.sys Wed May 22 03:05:52  2013 (519C19F0) 
    AMD PCI Root Bus Lower Filter 
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys 
    
    AtihdWB6.sys Sun Jun 23 04:19:48  2013 (51C65B44) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    amd_sata.sys Tue Jul 23 10:06:27  2013 (51EE3983) 
    AMD SATA Controller AHCI 1.2 Device Driver 
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys 
    
    amd_xata.sys Tue Jul 23 10:06:39  2013 (51EE398F) 
    AMD Stor Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys 
    
    BthMtpEnum.sys Thu Aug 22  13:38:24 2013 (5215F830) 
    
    BthMtpEnum.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    atikmpag.sys Sat Aug 31 00:32:32 2013  (52211D80) 
    ATI Video driver (remove the Catalyst Control Center and only  install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Sat Aug 31 02:02:50  2013 (522132AA) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    SynTP.sys Sat Oct 26 03:38:47  2013 (526B1D27) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    btfilter.sys Fri Apr 25 05:01:52  2014 (5359D020) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys 
    
    
    
    Debug session time: Sun  Mar 22 00:20:45.638 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\032215-17640-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days 4:18:25.607  
    Probably caused by : BthEnum.sys 
    BugCheck 9F, {3, ffffe001965ca060,  fffff802c7025aa0, ffffe0019802b3a0} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe001965ca060, Physical Device Object of the stack 
    Arg3:  fffff802c7025aa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe0019802b3a0, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_BthMtpEnum_IMAGE_BthEnum.sys 
    BiosVersion = 68CPC Ver. F.40  
    BiosReleaseDate = 03/11/2013 
    SystemManufacturer = Hewlett-Packard  
    SystemProductName = HP ProBook 4535s  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Mar 20 01:07:12.566 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\032015-24609-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days  15:13:01.531 
    Probably caused by : BthEnum.sys 
    BugCheck 9F, {3,  ffffe000bc768060, fffff802c1e25aa0, ffffe000bce81010} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe000bc768060, Physical Device Object of the stack 
    Arg3:  fffff802c1e25aa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe000bce81010, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_BthMtpEnum_IMAGE_BthEnum.sys 
    BiosVersion = 68CPC Ver. F.40  
    BiosReleaseDate = 03/11/2013 
    SystemManufacturer = Hewlett-Packard  
    SystemProductName = HP ProBook 4535s  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Mar 22 10:48:16 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Mar 22 10:48:16 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Mar 22 10:48:16 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    windows 8.1


    Quote Originally Posted by softwaremaniac View Post
    Your Bluetooth driver is causing havoc. Please update it. Uninstall the software highlighted in red.
    I did it and it works, but now I have the same problem, every second time when I want to shut down my laptop.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    It's again caused by BT.

    Code:
    TuneUpUtilitiesDriver64.sys Fri May 25 12:28:19 2012 (4FBF5EC3)  
    
    TuneUpUtilitiesDriver64.sys - this driver hasn't been added  to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed. 
    
    usbfilter.sys Wed Aug 29  03:27:12 2012 (503D6FF0) 
    AMD USB Filter Driver (likely part of the chipset  drivers) 
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys 
    
    SPUVCbv_x64.sys Sun Sep 23  07:02:09 2012 (505E97D1) 
    Sunplus Technology Digital Camera Driver (found in  D-Max and HP) 
    http://www.carrona.org/drivers/driver.php?id=SPUVCbv_x64.sys 
    
    hpdskflt.sys Mon Sep 24  17:31:14 2012 (50607CC2) 
    HP Mobile Data Protection System Disk Filter 
    http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys 
    
    Accelerometer.sys Mon Sep 24  17:31:45 2012 (50607CE1) 
    HP Mobile Data Protection System Accelerometer  
    http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys 
    
    stwrt64.sys Thu Oct 25  05:58:55 2012 (5088B8FF) 
    SigmaTel High Definition Audio Codec 
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys 
    
    athwnx.sys Mon Apr 1 07:32:05 2013  (51591BD5) 
    Driver for Qualcomm Atheros Extensible Wireless LAN  (CB42/CB43/MB42/MB43) Network Adapter device driver 
    http://www.carrona.org/drivers/driver.php?id=athwnx.sys 
    
    Rt630x64.sys Fri May 10 11:59:08  2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    amdkmpfd.sys Wed May 22 03:05:52  2013 (519C19F0) 
    AMD PCI Root Bus Lower Filter 
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys 
    
    AtihdWB6.sys Sun Jun 23 04:19:48  2013 (51C65B44) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    amd_sata.sys Tue Jul 23 10:06:27  2013 (51EE3983) 
    AMD SATA Controller AHCI 1.2 Device Driver 
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys 
    
    amd_xata.sys Tue Jul 23 10:06:39  2013 (51EE398F) 
    AMD Stor Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys 
    
    btfilter.sys Thu Jul 25 12:11:14  2013 (51F0F9C2) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys 
    
    BthMtpEnum.sys Thu Aug 22  13:38:24 2013 (5215F830) 
    
    BthMtpEnum.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    atikmpag.sys Sat Aug 31 00:32:32 2013  (52211D80) 
    ATI Video driver (remove the Catalyst Control Center and only  install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Sat Aug 31 02:02:50  2013 (522132AA) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    SynTP.sys Sat Oct 26 03:38:47  2013 (526B1D27) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    
    
    Debug session time: Fri Mar  27 01:18:19.470 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\032715-18953-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days  15:11:57.441 
    Probably caused by : BthEnum.sys 
    BugCheck 9F, {3,  ffffe0004a7f5060, fffff801e1a0caa0, ffffe0004d7ff010} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe0004a7f5060, Physical Device Object of the stack 
    Arg3:  fffff801e1a0caa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe0004d7ff010, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_BthMtpEnum_IMAGE_BthEnum.sys 
    BiosVersion = 68CPC Ver. F.40  
    BiosReleaseDate = 03/11/2013 
    SystemManufacturer = Hewlett-Packard  
    SystemProductName = HP ProBook 4535s  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Mar 25 03:20:29.092 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\032515-22875-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days 2:05:49.055  
    Probably caused by : BthEnum.sys 
    BugCheck 9F, {3, ffffe000cf5d3060,  fffff8010a80caa0, ffffe000d0311320} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe000cf5d3060, Physical Device Object of the stack 
    Arg3:  fffff8010a80caa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe000d0311320, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_BthMtpEnum_IMAGE_BthEnum.sys 
    BiosVersion = 68CPC Ver. F.40  
    BiosReleaseDate = 03/11/2013 
    SystemManufacturer = Hewlett-Packard  
    SystemProductName = HP ProBook 4535s  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Mar 25 01:13:48.715 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\032515-19343-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days  15:30:33.032 
    Probably caused by : BthEnum.sys 
    BugCheck 9F, {3,  ffffe0010c920060, fffff8018820caa0, ffffe0010a84c670} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe0010c920060, Physical Device Object of the stack 
    Arg3:  fffff8018820caa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe0010a84c670, The blocked  IRP 
    BUGCHECK_STR: 0x9F 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_BthMtpEnum_IMAGE_BthEnum.sys 
    BiosVersion = 68CPC Ver. F.40  
    BiosReleaseDate = 03/11/2013 
    SystemManufacturer = Hewlett-Packard  
    SystemProductName = HP ProBook 4535s  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Mar 28 11:42:14 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Mar 28 11:42:14 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Mar 28 11:42:14 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    windows 8.1


    Quote Originally Posted by softwaremaniac View Post
    It's again caused by BT.
    Thank you for this response. I don't know what to do...do you have any suggestion?
    Last time I got driver for BT from official HP website for my model of laptop for win 8.1...
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    windows 8.1


    Yes, from there! I use BT from time to time, but not every day.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    You could try disabling it and seeing if that helps.
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    windows 8.1


    Ok, now is shutting down regulary, but still there is a strange opening of DVD tray before that..
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    What about DVD tray? It's opening without you pressing the button?
      My System SpecsSystem Spec

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