Windows 8 Freezes with Disk at 100%, etc

NaweG

New Member
Messages
6
I am suspecting hardware... except that I was seeing similar behavior back before I replaced the Motherboard, some of the memory, etc. Am now thinking I must be doing something particularly bad, or that my external drive is causing weirdness even though I've tried it on both USB2 and FW connections. Event Log just shows some issues with files taking "abnormally long" to write the internal.

In any case, I've performed an MSInfo and attached. Any suggestions greatly appreciated!
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview
Hi,

Install the proprietary AHCI storage driver from the manufacturer:

Code:
Name    Standard SATA AHCI Controller
Manufacturer    Standard SATA AHCI Controller
Status    OK
PNP Device ID    PCI\VEN_1B4B&DEV_9123&SUBSYS_91231B4B&REV_11\4&1E836D5&0&0010
I/O Port    0x0000DF00-0x0000DF07
I/O Port    0x0000DE00-0x0000DE03
I/O Port    0x0000DD00-0x0000DD07
I/O Port    0x0000DC00-0x0000DC03
I/O Port    0x0000DB00-0x0000DB0F
Memory Address    0xF3DFF000-0xF3DFF7FF
IRQ Channel    IRQ 16
Driver    c:\windows\system32\drivers\storahci.sys (6.2.8250.0, 70.30 KB (71,992 bytes), 2/17/2012 10:37 PM)

I'd help you out more about it but it must be some super rare type because even the vendor id website will not list anything for 1B4B.

I think it's Marvell though. If their website doesn't have the storage driver, then get it from the motherboard manufacturer's site.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
OK, turns out it was a kind of Marvell, but even the EVGA website doesn't address which one. I did DL the one version I could actually use (they have a number of versions designed to install from floppy, but it won't unpack even onto a small USB stick with the A drive assigned), and so far things don't seem to be all that different. Then again, I also haven't had any freezes, so we'll see how the next couple of days go.

Thanks for the suggestion!
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview
and so far things don't seem to be all that different. Then again, I also haven't had any freezes

That's a little confusing to me. Did you check your Device Manager to make sure it shows Marvell now?

You're welcome.

Tell me which motherboard you have if you still need help. Check with CPU-Z if you don't know, since the msinfo32 does not say.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Yes, it now says Marvell, but I have to say the EVGA site didn't make finding a version you can actually install easy. And the Marvell site is even less helpful (if you can believe it).

Motherboard is the EVGA X58 131-GT-E767. CPU is an Intel Core i7-920. At this point things have been stable about as long as they ever have been, so I'm optomistic that installing the Intel Driver Collection (which I presume updated the North/South bridge chips and other related items) and the version of the Marvell controller have addressed any remaining issues from the system I rebuilt this one from.

Thanks again!
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview
Well, I guess I should have known better. The last couple of days the problem has reasserted itself. Several messages of the type:

svchost (1444) SRUJet: A request to write to the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 0 (0x0000000000000000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (26 seconds) to be serviced by the OS. In addition, 4 other I/O requests to this file have also taken an abnormally long time to be serviced since the last message regarding this problem was posted 105 seconds ago. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

What's interesting is that it seems to almost always be this file. So I am a little suspicious of the connection. Still, I assume it's about time I try replacing the Hard Drive and seeing if that "fixes" it. Would you agree?
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview
GMan is no longer with us. I'd suggest that you try a fresh install of Win8. Since the Release Preview is due out shortly, I'd go with that one.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I had the same symptoms on my son's month old laptop and suspected a hardware or hard drive error. I just ran a chkdsk /r and it found an error on srudb.dat file, and I had jetSRU errors too. After the chkdsk /r said it replaced bad clusters in the srudb.dat file I rebooted and everything is fine and back to normal, like brand new. I see ESENT events that say windows.edb recovery was complete and the Search service successfully started. I'm not sure, but I suspect if you rename or delete the srudb.dat file, Windows will recreate it and your problems might be gone. Worth a shot. I can't believe how much time I wasted suspecting hardware and running diags to no avail. I was sure the hard drive was crapping out, and though I'd have to start from scratch with the brand new laptop (which I bought because I was sick of repairing the old laptop).

I'm not sure what caused this issue, but I think it is a metro app and/or associated driver. Since it's my son's computer I'm not sure what he had installed recently, but thankfully my nightmare is over now.
 

My Computer

System One

  • OS
    Win 8 Pro
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