Windows 8 and 8.1 Forums


Random Crashing Kernel Errors Freezing

  1. #1


    Dallas, TX
    Posts : 2
    Windows 8.1

    Random Crashing Kernel Errors Freezing


    Hello Everyone,

    I bought a hp computer a while back and was changing out parts till eventually all that's left of it is the hard drive.
    I bought a 2 r9 280x cards in January along with a new 1050 wt power supply. Since then i have had random bsods and freezing.

    I could really use some assistance here as i have done all the trouble shooting i know to do myself.

    Edit: Wanted to add that when this happens i am either streaming and have my dashboard pulled up or i am watching a live stream and maybe a youtube video at the same time. Seems like it could be connected to video so figured i would add this in here. I did have it crash today while playing a game in windows mode while working were normally i would have about 6 tabs pulled up on my 3rd screen and skype on my 1st. Btw i know it says 8g of ram i have 16 but pulled a card out to see if that would be causing the problem.
    Last edited by CbkRadec; 19 Mar 2015 at 13:05. Reason: Adding information

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    These devices have problems in Device Manager:
    Programmable Root Enumerator ROOT\PROGRAMMING_SUPPORT\0001 This device is not working properly because Windows cannot load the drivers required for this device.
    Programmable Root Enumerator ROOT\PROGRAMMING_SUPPORT\0002 This device is not working properly because Windows cannot load the drivers required for this device.
    Here's a couple of links on how to fix this: https://www.google.com/search?q=prog...utf-8&oe=utf-8 (I'm headed out of town in a couple of minutes, so I don't have time to research this myself).

    This is looking like a hardware problem, please start with these free diagnostics: Hardware Diagnostics
    But, just in case it's software related, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ElgatoGC658.sys Wed Nov 9 02:39:12 2011 (4EBA2E20)
    Elgato Systems Game Capture HD program
    ElgatoGC658.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Mar 17 16:11:13.985 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031715-19203-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
    System Uptime:0 days 17:45:33.617
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe00016d4a028, be000000, 800400}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00016d4a028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 3998
      BIOS Version                  1104
      BIOS Release Date             07/16/2014
      Manufacturer                  ASUS
      Baseboard Manufacturer        ASUSTeK COMPUTER INC.
      Product Name                  All Series
      Baseboard Product             MAXIMUS VII HERO
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 14 19:08:47.901 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031415-24671-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
    System Uptime:0 days 2:02:58.533
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe001eb3c9028, be000000, 800400}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001eb3c9028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  Cities.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
    MaxSpeed:     4000
    CurrentSpeed: 3998
      BIOS Version                  1104
      BIOS Release Date             07/16/2014
      Manufacturer                  ASUS
      Baseboard Manufacturer        ASUSTeK COMPUTER INC.
      Product Name                  All Series
      Baseboard Product             MAXIMUS VII HERO
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Mar 17 16:11:13.985 2015 (UTC - 4:00)**************************
    ElgatoGC658.sys             Wed Nov  9 02:39:12 2011 (4EBA2E20)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
    SaiBus.sys                  Tue Apr 16 13:17:23 2013 (516D87A3)
    SaiMini.sys                 Tue Apr 16 13:17:23 2013 (516D87A3)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    asstor64.sys                Thu Mar 13 23:38:20 2014 (532279AC)
    e1d64x64.sys                Fri Mar 14 14:10:25 2014 (53234611)
    iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
    RTKVHD64.sys                Tue May  6 09:14:37 2014 (5368E03D)
    xb1usb.sys                  Tue May 27 04:13:13 2014 (53844919)
    AMDACPKSL.SYS               Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys                Sat Jun 21 22:32:00 2014 (53A64020)
    rzendpt.sys                 Wed Aug 20 22:58:43 2014 (53F56063)
    rzudd.sys                   Wed Aug 20 22:58:48 2014 (53F56068)
    rzmpos.sys                  Wed Aug 20 22:59:05 2014 (53F56079)
    atikmpag.sys                Thu Nov 20 21:08:54 2014 (546E9EB6)
    atikmdag.sys                Thu Nov 20 21:30:27 2014 (546EA3C3)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Mar 14 19:08:47.901 2015 (UTC - 4:00)**************************
    VBoxNetAdp.sys              Mon Nov 24 06:06:09 2014 (54731121)
    VBoxNetFlt.sys              Mon Nov 24 06:06:09 2014 (54731121)
    VBoxUSBMon.sys              Mon Nov 24 06:06:09 2014 (54731121)
    VBoxDrv.sys                 Mon Nov 24 06:07:17 2014 (54731165)
    
    ElgatoGC658.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=SaiBus.sys
    http://www.carrona.org/drivers/driver.php?id=SaiMini.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=xb1usb.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=rzmpos.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
      My System SpecsSystem Spec

  3. #3


    Dallas, TX
    Posts : 2
    Windows 8.1


    I installed liquid cooling and applied new paste. The Thermal Paste was pretty much gone so i think that might of been the problem. havn't had any crashes since the install this week will update soon.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks for letting us know!
    Good luck!
      My System SpecsSystem Spec

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