Solved BSOD error 0x00000124

Dynamite

New Member
Messages
3
Hi,

I keep recieving the same error on my BSOD. I have been getting BSOD since I got my computer. It was custom built. The are very inconsistent. When I first got my PC it was often, most days I would get multiple, some days none. I updated a few things then (mostly windows) and it seemed to help. This was around october/november 2014. Then they werent too bad and I didnt worry about them too much. Now its happening often again (5 today). Obviously I havent done enough and I need assistance to my specific problem.

Any help would be appreciated.

Thanks in advance,
Dynamite
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
Please uninstall Corsair Link as it's known to cause BSOD's on some Windows systems.

Please uninstall the Logitech WingMan software as it's drivers date from 2010 and are likely incompatible with Win8.1
Please uninstall the Saitek software as it's drivers date from 2010 and are likely incompatible w/Win8.1
Please uninstall the Echobit Evolve software as it's drivers date from 2010 and are likely incompatible w/Win8.1
Please uninstall the Thrustmaster software as it's drivers date from 2011 and are likely incompatible w/Win8.1

If this doesn't solve the BSOD problems, then try these 4 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, Win8.1 compatible updates from the manufacturer's website.
3. Start with these free hardware diagnostics: Hardware Diagnostics
4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings


Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Wed Mar 18 01:59:45.145 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-13000-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 0:33:52.840[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, ffffe0017bcde028, bf800000, 124}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000124"]WHEA_UNCORRECTABLE_ERROR (124)[/URL]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe0017bcde028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: [B]3600[/B]
  BIOS Version                  1104
  BIOS Release Date             07/16/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             MAXIMUS VII HERO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Mar 18 01:25:15.109 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-12375-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 1:48:14.804[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, ffffe0004def4028, bf800000, 124}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000124"]WHEA_UNCORRECTABLE_ERROR (124)[/URL]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe0004def4028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: [B]3600[/B]
  BIOS Version                  1104
  BIOS Release Date             07/16/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             MAXIMUS VII HERO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Mar 17 23:36:11.075 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-15437-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 11:33:54.770[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, ffffe00135cf4028, bf800000, 124}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000124"]WHEA_UNCORRECTABLE_ERROR (124)[/URL]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe00135cf4028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  ProfilerU.exe
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: [B]3600[/B]
  BIOS Version                  1104
  BIOS Release Date             07/16/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             MAXIMUS VII HERO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Mar 17 12:01:39.912 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-12468-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 0:00:29.607[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, ffffe001af257028, bf800000, 124}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000124"]WHEA_UNCORRECTABLE_ERROR (124)[/URL]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe001af257028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: [B]3600[/B]
  BIOS Version                  1104
  BIOS Release Date             07/16/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             MAXIMUS VII HERO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Mar 17 12:00:25.720 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-14515-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17668.amd64fre.winblue_r8.150127-1500
System Uptime:[B]0 days 4:03:50.415[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, ffffe000d2cd7028, bf800000, 124}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000124"]WHEA_UNCORRECTABLE_ERROR (124)[/URL]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe000d2cd7028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: [B]3600[/B]
  BIOS Version                  1104
  BIOS Release Date             07/16/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             MAXIMUS VII HERO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Wed Mar 18 01:59:45.145 2015 (UTC - 4:00)**************************
[COLOR=RED][B]WmVirHid.sys                Tue Apr 27 16:08:53 2010 (4BD74455)[/B][/COLOR]
[COLOR=RED][B]WmXlCore.sys                Tue Apr 27 16:09:26 2010 (4BD74476)[/B][/COLOR]
[COLOR=RED][B]WmBEnum.sys                 Tue Apr 27 16:10:19 2010 (4BD744AB)[/B][/COLOR]
[COLOR=RED][B]evolve.sys                  Sat Aug  7 00:47:00 2010 (4C5CE544)[/B][/COLOR]
[COLOR=RED][B]SaiK0764.sys                Wed Oct 13 05:49:28 2010 (4CB580A8)[/B][/COLOR]
[COLOR=RED][B]SaiMini.sys                 Wed Oct 13 05:49:34 2010 (4CB580AE)[/B][/COLOR]
[COLOR=RED][B]SaiBus.sys                  Wed Oct 13 05:49:34 2010 (4CB580AE)[/B][/COLOR]
[COLOR=RED][B]TmFilter.sys                Wed Jan 26 09:04:02 2011 (4D4029D2)[/B][/COLOR]
[COLOR=RED][B]TmBusEn.sys                 Wed Jan 26 09:04:25 2011 (4D4029E9)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
netr28x.sys                 Tue Oct  8 23:37:51 2013 (5254CF8F)
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
asstor64.sys                Thu Mar 13 23:38:20 2014 (532279AC)
e1d64x64.sys                Fri Mar 14 14:10:25 2014 (53234611)
rzpmgrk.sys                 Thu Apr 17 15:36:12 2014 (53502D2C)
iaStorA.sys                 Fri May  2 19:06:56 2014 (53642510)
RTKVHD64.sys                Tue Jun 17 07:21:32 2014 (53A024BC)
nvhda64v.sys                Thu Oct  9 13:02:27 2014 (5436BFA3)
rzpnk.sys                   Fri Oct 17 15:38:10 2014 (54417022)
nvvad64v.sys                Thu Nov 20 10:33:54 2014 (546E09E2)
rzendpt.sys                 Tue Dec 30 04:32:47 2014 (54A2713F)
rzudd.sys                   Tue Dec 30 04:32:50 2014 (54A27142)
NvStreamKms.sys             Mon Jan 12 12:56:42 2015 (54B40ADA)
nvlddmkm.sys                Thu Feb  5 13:01:37 2015 (54D3B001)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Mar 17 12:01:39.912 2015 (UTC - 4:00)**************************
iqvw64e.sys                 Thu Nov 14 10:22:43 2013 (5284EAC3)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=WmVirHid.sys
http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys
http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys
http://www.carrona.org/drivers/driver.php?id=evolve.sys
SaiK0764.sys - Saitek driver - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SaiMini.sys
http://www.carrona.org/drivers/driver.php?id=SaiBus.sys
TmFilter.sys - Thrustmaster driver -this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
TmBusEn.sys - Thrustmaster driver - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=asstor64.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=iqvw64e.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you!
Uninstalled all software you recommended. Have not had a BSOD since. I tried just doing the Corsair Link but unfortuantely still crashed. The other drivers are for my flight gear except evolve and that was installed well after the BSOD started. See how it goes and eventually ill slowly install them one at a time back. If it is the thustmaster or saitek, I may cry.

Will post any further progress and marked as solved once I let it run a while.

Thanks again.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
Uninstalled software and drivers as recommended. although initially I thought the problem was solved, it was not. I ended up getting a few BSOD and then lots, usually when gaming. Went to do the memcheck and saw a optimise setting in the BIOS, regretfully clicked to see what it would recommend/do. Requested a restart, so i did that, then it would not load past the first splash screen, I bricked it. Updated BIOS (motherboard: ASUS maxima xii hero) and have not had a BSOD yet. Have tested with gaming sessions that usually cause a crash but it seems to be good now. I feel the problem is solved. Thurstmaster and Saitek drivers reinstalled (updated 8.1 compatible drivers).

Solution: Updated BIOS.

if anything changes I will update the thread.

Thank you.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
Nice work! Thanks for letting us know the solution. It'll help others who come looking for help with similar problems.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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