I have a desktop HP computer that is less than 1 year old and have had several crashes only showing Kernal Power 41 (63) in the event logs. This happens no matter what I am doing (surfing, watching videos, even while idle). I have AVG and malware protection, both showing negative scans. I will post logs from CPUID HWMonitor. Not sure where to start! View attachment 59230View attachment 59233
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My Computer
System One
-
- OS
- windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP
- CPU
- AMD A4-5000
- Motherboard
- HP 2B18
- Memory
- 4GB DDR3
- Graphics Card(s)
- ATI AMD Radeon HD 8330
- Hard Drives
- 500 GB WDC5000AAKX-60U6AA0
- Browser
- Mozilla