Windows 8 and 8.1 Forums

Frequent BSODs, not all instances recorded as dump files.

  1. #1

    Posts : 6
    Windows 8.1

    Frequent BSODs, not all instances recorded as dump files.

    My laptop has started suffering from frequent BSODs. The unique thing in this case seems to be the fact that not all BSODs are being recorded. The program I am using for troubleshooting is BlueScreenView. As seen in the screenshot it displays only 5 dump files, the last one being from a few days ago. But I have had three BSODs in the past half hour itself!

    If this fact doesn't really mean much then I don't really care; my main concern is to fix this issue ASAP. These are the details of the most recent BSOD-

    Dump File- 031015-25593-01.dmp
    Crash Time-10/03/2015 16:04:21
    Bug Check Code- 0x0000009f
    Parameter 1- 00000000`00000003
    Parameter 2- ffffe000`3d7ce880
    Parameter 3- ffffd000`24c06960
    Parameter 4- ffffe000`42132700
    Caused by Driver- ntoskrnl.exe
    Caused by Address- ntoskrnl.exe+1509a0
    File Description- NT Kernel & System
    Product Name- Microsoft® Windows® Operating System
    Company- Microsoft Corporation
    File Version- 6.3.9600.17668 (winblue_r8.150127-1500)
    Processor- x64
    Crash Address- ntoskrnl.exe+1509a0
    Full Path- C:\WINDOWS\MiniDump\031015-25593-01.dmp
    Processors Count- 4
    Major Version- 15
    Minor Version- 9600
    Dump File Size- 876,232
    Dump File Time- 10/03/2015 16:05:26

    I have tried checking whether all my drivers are up to date, because apparently that is known to cause this issue. The only driver I found to be outdated was "Intel(R) 8 Series PCI Express Root Port #5". When I tried updating it, Windows searched for drivers, found none, and said that this driver was up to date. But it still continued to show the yellow exclamation sign next to the driver icon.

    To recap-

    1.Frequent BSODs
    2.Not all coming up upon running a troubleshooter (BlueScreenView)

    How do I go about solving this issue? I have tried to be as meticulous as possible, but if you guys need any more information let me know ASAP. I would appreciate if I could solve this quick, I am in university and have assignments due constantly!

    Thanks in advance Attachment 59115

      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    I need the actual dump files to work with. Please follow these instructions: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3

    Posts : 6
    Windows 8.1

    Here you go. Sorry for the delay in replying!
      My System SpecsSystem Spec

  4. #4

    Posts : 2,480
    Windows 10 Pro x64

    Problem device:
    Intel(R) 8 Series PCI Express Root Port #5 - 9C18    PCI\VEN_8086&DEV_9C18&SUBSYS_198C103C&REV_E4\3&11583659&0&E4    Failure using the VxD loader.
    Disable all the Startup items except for your AV.
    Update drivers in red,
    WPRO_41_2001.sys Mon Nov 7 22:04:48 2011  (4EB847F0) 
    CACE Technologies WinPcap Packet Driver 
    WirelessButtonDriver64.sys  Thu Aug 30 05:11:29 2012 (503ED9E1) 
    HP wireless driver - 1st seen in Windows  8[br]Apparently related to various keyboard functions and FN key 
    ISCTD64.sys Tue Nov  27 20:52:34 2012 (50B51A02) 
    Intel Smart Connect Technology Driver 
    imsevent.sys Tue Jan 8 20:33:33  2013 (50EC748D) 
    Intel Mouse Class Upper Filter Driver 
    ikbevent.sys Tue Jan 8 20:34:06  2013 (50EC74AE) 
    Intel Keyboard Class Upper Filter Driver 
    TeeDriverx64.sys Mon Feb 25  21:25:04 2013 (512BC8A0) 
    Intel Management Engine Interface driver 
    Accelerometer.sys Tue Feb 26  21:08:10 2013 (512D162A) 
    HP Mobile Data Protection System Accelerometer 
    hpdskflt.sys Tue Feb 26  21:08:12 2013 (512D162C) 
    HP Mobile Data Protection System Disk Filter 
    stwrt64.sys Sat Mar 2 07:25:47  2013 (51319B6B) 
    SigmaTel High Definition Audio Codec 
    Rt630x64.sys Wed Mar 27 07:32:00  2013 (51529260) 
    Realtek PCI/PCIe Adapters 
    iaStorA.sys Fri Apr 19 00:02:23  2013 (51706D6F) 
    Intel RST (Rapid Storage Technology) driver 
    SynTP.sys Wed Jul 3 03:31:06 2013  (51D37EDA) 
    Synaptic Touch Pad Driver 
    Smb_driver_Intel.sys Wed Jul 3  03:33:42 2013 (51D37F76) 
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    intelppm.sys Thu Aug 22 10:46:35 2013  (5215CFEB) 
    Intel Processor driver 
    iwdbus.sys Tue Dec 17 23:47:38  2013 (52B0D48A) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    nvvad64v.sys Fri Dec 27 17:41:28  2013 (52BDADB8) 
    NVIDIA Virtual Audio Driver 
    clwvd.sys Tue Jan 28 04:58:36  2014 (52E72AEC) 
    CyberLink WebCam Virtual Driver 
    savonaccess.sys Tue Feb 18 17:02:49  2014 (53038429) 
    Sophos Anti-Virus On-Access Driver 
    igdkmd64.sys Fri Mar 7  17:08:56 2014 (5319EF18) 
    Intel Graphics driver 
    netr28x.sys Sat Mar 29 07:14:55  2014 (533664DF) 
    Ralink RT2860 series Wireless LAN Card (you may have a  different manufacturer) 
    m76usb.sys Mon Aug 4 12:40:11 2014  (53DF630B) 
    m76usb.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    SCDEmu.SYS Wed Oct 8 15:09:34 2014 (5435378E) 
    SCDEmu.SYS - this driver hasn't been  added to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed. 
    swi_callout.sys Mon Jan 19  14:36:53 2015 (54BD0875) 
    swi_callout.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    Debug session time: Tue Mar 10  17:04:21.148 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\031015-25593-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days  16:19:19.931 
    Probably caused by : pci.sys 
    BugCheck 9F, {3,  ffffe0003d7ce880, ffffd00024c06960, ffffe00042132700} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arg1: 0000000000000003, A  device object has been blocking an Irp for too long a time 
    Arg2:  ffffe0003d7ce880, Physical Device Object of the stack 
    Arg3:  ffffd00024c06960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the  Functional Device Object of the stack 
    Arg4: ffffe00042132700, The blocked  IRP 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: 0x9F_3_igdkmd64_IMAGE_pci.sys  
    MaxSpeed: 1600 
    CurrentSpeed: 2295 
    Processor may be overclocked!  
    Expected Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio:  1.43438 
    BiosVersion = F.19 
    BiosReleaseDate =  11/24/2014 
    SystemManufacturer = Hewlett-Packard 
    SystemProductName = HP  ENVY TS 14 Sleekbook  
    --- E O J --- 2015 Mar 15 17:06:17 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Mar 15 17:06:17 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Mar 15 17:06:17 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  5. #5

    Posts : 6
    Windows 8.1

    This is done. is there any way I can make sure the problem is solved? Thanks a lot!
      My System SpecsSystem Spec

  6. #6

    Posts : 2,480
    Windows 10 Pro x64

    Monitor your PC for crashes for the time being.
      My System SpecsSystem Spec

  7. #7

    Posts : 6
    Windows 8.1

    Yep, just had another BSOD. Uploading new set of dump files with this post.
      My System SpecsSystem Spec

  8. #8

    Posts : 6
    Windows 8.1

    Just realized the previous folder was 22 bytes only for some reason. Ran another scan and posting the new folder here-
      My System SpecsSystem Spec

  9. #9

    Posts : 2,480
    Windows 10 Pro x64

    Unfortunately, there is no record of that. The latest crash in the zip file is Mar 10th.
      My System SpecsSystem Spec

  10. #10

    Posts : 6
    Windows 8.1

    Right. I have changed my system failure settings now. From Control Panel-System-Advanced System Settings-Advanced-Startup and Recovery-Settings:

    1.I have unchecked Auto-Restart box.
    2.The Write an Event to System Log box was already checked.
    3.Under Write Debugging Information, I changed the file type to Small Memory Dump (256KB) from Automatic Memory Dump.

    This is after following instructions from this thread- No dump file created after Blue Screen - Microsoft Community

    I will upload a new folder if (when) I have my next BSOD, and hopefully that should now include new files?
      My System SpecsSystem Spec

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