Windows 8 and 8.1 Forums


Constant crashing and BSOD. ntoskrnl.exe and ntkrnlmp.exe

  1. #1


    Posts : 1
    windows 8.1

    Constant crashing and BSOD. ntoskrnl.exe and ntkrnlmp.exe


    Today while running graphics intensive software my computer crashed, and ever since I haven't been able to boot successfully to Windows 8.1. It will either boot to the windows logo then the screen goes black, or it gets to the windows logo then BSODs.

    The first few blue screens I got gave an error about "SYSTEM_SERVICE_EXCEPTION" by "win32k.sys". I did a system restore to a restore point made yesterday and it booted to the desktop successfully, only to blue screen again after a couple minutes of just web browsing. Now I keep getting blue screens, but with a different error. I've included the WhoCrashed crash report below. Anyone have a clue what's going on?

    On Wed 3/11/2015 11:47:13 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\031115-7234-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8032D29E805, 0xFFFFD00021A496C0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Wed 3/11/2015 11:47:13 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8032D29E805, 0xFFFFD00021A496C0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Wed 3/11/2015 10:18:58 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\031115-9953-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
    Bugcheck code: 0x50 (0x7FFFB9A4ECF0, 0x8, 0x7FFFB9A4ECF0, 0x8)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    My hardware is:
    i5 3570k@4.2 cpu
    amd r9 295x2 gpu
    asus p8z77-v pro mobo
    G.SKILL Sniper 8GB (2 x 4GB) DDR31600 memory
    Intel 330 Series Maple Crest 120GB D for the OS
    Seagate Barracuda 1TB 7200 hard drive

    What I've tried
    system restore
    running chkdsk /f
    reseating RAM
    swapping out RAM with another set
    only using a single RAM stick, tried in two different slots
    running Driver Verifier
    running MalwareBytes

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

Constant crashing and BSOD. ntoskrnl.exe and ntkrnlmp.exe
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