Windows 8 and 8.1 Forums


Help! My laptop updated yesterday now i get Bsod, tons of

  1. #1


    Posts : 2
    windows 8.1

    Help! My laptop updated yesterday now i get Bsod, tons of


    My laptop updated yesterday and i think that update completely messed my laptop up. It starts up normally, i put my password and login, then my desktop kept flashing, i think it kept refreshing because when i tried to open something it just closed it. But All that stopped i dont what i did to make it stop, but now different things happen. First, The most common thing that happens is that it loads just my taskbar (no desktop icons\ shortcuts) and loads VERY slow. The task bar shows the windows button on the left, my internet icon and sound icon on the right both disabled. I can move my mouse freely and highlight the desktop but when i click something the mouse pointer turns into the loading symbol and i get BSoD seconds later.
    Another thing that happens similar to the first one is that it loads up taskbar and all my shortcuts\ icons(also very slow) i had before all this went to hell. But just like the first one, if i try to click on something, it loads then i get BSoD (cant use charm bar on both of these).
    I can run in safe mode and open up my folders, and use the charm bar, even run some programs with no problem, so i ran malwarebytes twice and it detected nothing both times.
    I tried to system refresh but it said "the drive where windows is installed is locked. Unlock the drive and try again"? I tried to system reset and it said " unable to reset your PC. A required drive partition is missing". I had no system restore points to use system restore, and when i tried to use startup repair it just says an error happened and it cant do it. I have some pictures of some of the errors. all of this is really stressing me out! Thanks for any help. [Errors 1 pic](errors 2 - Album on Imgur)
    [Errors 2 pics](errors - Album on Imgur)
    Last edited by papagrande; 12 Mar 2015 at 16:53. Reason: added rar file

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Zip file report is incomplete. Please re-run it. Run SFC: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums and DISM - Fixing Component Store Corruption in Windows 8
    Uninstall software related to the drivers highlighted in red and enable Driver Verifier: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums

    Code:
    ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36) 
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys 
    
    atkwmiacpi64.sys Wed Sep 7 03:44:52 2011 (4E66CC94)  
    ATK WMIACPI Utility 
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys 
    
    AiCharger.sys Fri Sep 23 04:04:40 2011 (4E7BE938)  
    Asus Charger Driver [br] Likely BSOD cause - haven't  seen recently (15Jan2013) 
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    AsHIDSwitch64.sys Thu May 31  04:38:32 2012 (4FC6D9A8) 
    HID driver for ASUS Wireless Radio Control 
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys 
    
    IntcDAud.sys Tue Jun 19  16:40:51 2012 (4FE08F73) 
    Intel Graphics Media Accelerator HD Driver 
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys 
    
    HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    iaStorA.sys Mon Jul 9 22:42:33  2012 (4FFB4239) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    AsusTP.sys Sat Jul 28 16:14:42  2012 (5013F3D2) 
    Asis transformer pad filter driver 
    http://www.carrona.org/drivers/driver.php?id=AsusTP.sys 
    
    kbfiltr.sys Thu Aug 2 05:22:22 2012  (5019F26E) 
    
    kbfiltr.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    viahduaa.sys Mon Aug 13 12:16:00 2012 (5028D3E0) 
    VIA High Definition  Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys 
    
    athw8x.sys Thu Jan 17 10:15:39  2013 (50F7C13B) 
    Atheros Wireless LAN Driver 
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys 
    
    L1C63x64.sys Mon Apr 1 05:15:17  2013 (5158FBC5) 
    Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller  (NDIS 6.30) 
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    igdkmd64.sys Thu Oct 31 19:28:01  2013 (5272A131) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    dtsoftbus01.sys Fri Feb 21 10:49:36 2014 (53072130)  
    Daemon Tools driver [br] Possible BSOD issues in Win7  
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys 
    
    
    
    Debug session time:  Thu Mar 12 03:41:36.938 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\031115-33562-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days 0:04:25.731  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+269a )  
    BugCheck C000021A, {ffffc001aa30c0e0, 0, 0, 0} 
    BugCheck Info: WINLOGON_FATAL_ERROR  (c000021a) 
    Bugcheck code c000021A 
    Arguments: 
    Arg1:  ffffc001aa30c0e0, String that identifies the problem. 
    Arg2:  0000000000000000, Error Code. 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    Arg2: 0000000000000000, Error Code. 
    BUGCHECK_STR:  0xc000021a_DCOM_Terminated 
    PROCESS_NAME: services.exe 
    FAILURE_BUCKET_ID:  0xc000021a_DCOM_Terminated_nt!_??_::OKHAJAOM::_string_ 
    MaxSpeed: 2400  
    CurrentSpeed: 2395 
    BiosVersion = X75A1.403 
    BiosReleaseDate =  08/20/2012 
    SystemManufacturer = ASUSTeK COMPUTER INC. 
    SystemProductName  = X75A1  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Mar 12 03:36:51.604 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\031115-41468-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days 0:07:50.397  
    Probably caused by : Pool_Corruption ( nt!ExFreePool+bb4 ) 
    BugCheck 19,  {d, ffffc000e3a33000, ffffffffffffffff, 75016661b884c53} 
    BugCheck Info: BAD_POOL_HEADER (19)  
    Bugcheck code 00000019 
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2:  ffffc000e3a33000 
    Arg3: ffffffffffffffff 
    Arg4: 075016661b884c53  
    BUGCHECK_STR: 0x19_d 
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x19_d_nt!ExFreePool 
    MaxSpeed: 2400 
    CurrentSpeed: 2395 
    BiosVersion =  X75A1.403 
    BiosReleaseDate = 08/20/2012 
    SystemManufacturer = ASUSTeK  COMPUTER INC. 
    SystemProductName = X75A1  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Mar 12 03:28:22.490 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\031115-33859-01.dmp] 
    Built by:  9600.17668.amd64fre.winblue_r8.150127-1500 
    System Uptime: 0 days 0:09:08.283  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+12f2b )  
    BugCheck 19, {21, ffffc001adb14000, 8430, 38002d00340039} 
    BugCheck Info:  BAD_POOL_HEADER (19)  
    Bugcheck code 00000019 
    Arguments: 
    Arg1: 0000000000000021, the data  following the pool block being freed is corrupt. Typically this means the  consumer (call stack ) has overrun the block. 
    Arg2: ffffc001adb14000, The  pool pointer being freed. 
    Arg3: 0000000000008430, The number of bytes  allocated for the pool block. 
    Arg4: 0038002d00340039, The corrupted value  found following the pool block. 
    BUGCHECK_STR: 0x19_21 
    PROCESS_NAME:  svchost.exe 
    FAILURE_BUCKET_ID: 0x19_21_nt!_??_::FNODOBFM::_string_  
    MaxSpeed: 2400 
    CurrentSpeed: 2395 
    BiosVersion = X75A1.403  
    BiosReleaseDate = 08/20/2012 
    SystemManufacturer = ASUSTeK COMPUTER INC.  
    SystemProductName = X75A1  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Mar 13 15:13:17 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Mar 13 15:13:17 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Mar 13 15:13:17 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

Help! My laptop updated yesterday now i get Bsod, tons of
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