Windows 8 and 8.1 Forums


BSODs that seem to be random (to me, anyway!)

  1. #1


    Posts : 2
    Windows 8.1

    BSODs that seem to be random (to me, anyway!)


    Hi -

    A friend of mine directed me here to see if maybe someone can help me figure out why I am getting what appear to be random BSODs.

    I'm a software developer, so I tend to be pretty good at spotting patterns and debugging things, but I'm not seeing much of a pattern here other than they are generally in the ntoskrnl, but this stuff is really outside my area of expertise - at one point I started thinking that maybe it was my video card, so I upgraded that (like I needed an excuse, right?), but I've had a few more since then.

    They don't seem to be more likely to occur when I'm doing something intensive - gaming, recording music, etc., and I've been getting them basically since I built this PC over a year ago. Quite a few of them have occurred when I'm not actively using the computer - I will come into the room and be at the login screen after the crash.

    I'm attaching the diagnostic file from my PC. If I can provide any other information please let me know - thanks again for any help that anyone can render!

    Bob

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi kratz & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Wed Mar 11 21:30:12.981 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\031115-6906-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
     
    System Uptime: 0 days 17:55:30.625
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 109, {a3a01f59a7e0b6ba, 0, 78da409d1919e664, 101}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
     
    Arguments: 
    Arg1: a3a01f59a7e0b6ba, Reserved
    Arg2: 0000000000000000, Reserved
    Arg3: 78da409d1919e664, Failure type dependent information
    Arg4: 0000000000000101, Type of corrupted region, can be
     0 : A generic data region
     1 : Modification of a function or .pdata
     2 : A processor IDT
     3 : A processor GDT
     4 : Type 1 process list corruption
     5 : Type 2 process list corruption
     6 : Debug routine modification
     7 : Critical MSR modification
    BUGCHECK_STR:  0x109
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  4.6.5
     
      BIOS Release Date             05/23/2013
     
      Manufacturer                  BIOSTAR Group
     
      Product Name                  Hi-Fi Z87X 3D
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 11 03:05:59.915 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\031015-5390-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
     
    System Uptime: 0 days 18:06:57.559
     
    Probably caused by : memory_corruption ( nt!MiGetPrivatePageCount+23 )
     
    BugCheck 3B, {c0000005, fffff8025492e30f, ffffd0002184ccd0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8025492e30f, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002184ccd0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  0x3B_nt!MiGetPrivatePageCount
     
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  4.6.5
     
      BIOS Release Date             05/23/2013
     
      Manufacturer                  BIOSTAR Group
     
      Product Name                  Hi-Fi Z87X 3D
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  4 17:02:07.708 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\030415-20484-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
     
    System Uptime: 3 days 7:16:34.353
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1a630 )
     
    BugCheck 1A, {41287, 80000000008, 0, 0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
     
    Arguments: 
    Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
     Parameter 2 contains the referenced virtual address.
    Arg2: 0000080000000008
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x1a_41287
     
    PROCESS_NAME:  iexplore.exe
     
    FAILURE_BUCKET_ID:  0x1a_41287_nt!_??_::FNODOBFM::_string_
     
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  4.6.5
     
      BIOS Release Date             05/23/2013
     
      Manufacturer                  BIOSTAR Group
     
      Product Name                  Hi-Fi Z87X 3D
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar  1 09:44:50.488 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\022815-15859-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
     
    System Uptime: 0 days 0:36:25.132
     
    *** WARNING: Unable to verify timestamp for atikmdag.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     
    Probably caused by : atikmdag.sys ( atikmdag+cd160 )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff801b4783160, ffffd000326dac88, ffffd000326da490}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801b4783160, The address that the exception occurred at
    Arg3: ffffd000326dac88, Exception Record Address
    Arg4: ffffd000326da490, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    FAILURE_BUCKET_ID:  AV_atikmdag+cd160
     
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  4.6.5
     
      BIOS Release Date             05/23/2013
     
      Manufacturer                  BIOSTAR Group
     
      Product Name                  Hi-Fi Z87X 3D
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Mar  1 06:55:27.639 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\022815-17812-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
     
    System Uptime: 0 days 18:11:41.859
     
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )
     
    BugCheck 1, {7ffab0a20e1a, 0, 10000000, ffffd00022647b80}
    BugCheck Info: APC_INDEX_MISMATCH (1)
     
    Arguments: 
    Arg1: 00007ffab0a20e1a, Address of system call function or worker routine
    Arg2: 0000000000000000, Thread->ApcStateIndex
    Arg3: 0000000010000000, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
    Arg4: ffffd00022647b80, Call type (0 - system call, 1 - worker routine)
    BUGCHECK_STR:  0x1
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  iTunesHelper.e
     
    FAILURE_BUCKET_ID:  0x1_SysCallNum_3_nt!KiSystemServiceExit
     
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
     
    MaxSpeed:     3500
     
    CurrentSpeed: 3500
     
      BIOS Version                  4.6.5
     
      BIOS Release Date             05/23/2013
     
      Manufacturer                  BIOSTAR Group
     
      Product Name                  Hi-Fi Z87X 3D
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on the system -
    Code:
    **************************Wed Mar 11 21:30:12.981 2015 (UTC + 5:30)**************************
    vna.sys                     Mon Dec 29 17:40:44 2008 (4958BE44)
    GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
    bdfndisf6.sys               Tue Aug 28 19:55:03 2012 (503CD4BF)
    bdfwfpf.sys                 Mon Oct 29 17:53:28 2012 (508E7540)
    HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
    ElbyCDIO.sys                Mon Mar  4 14:51:51 2013 (513467AF)
    Rt630x64.sys                Fri May 10 15:29:08 2013 (518CC4EC)
    VClone.sys                  Wed Jul 24 20:32:55 2013 (51EFEC9F)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    gzflt.sys                   Fri Aug 23 16:18:49 2013 (52173E11)
    xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
    nvhda64v.sys                Thu Oct  9 22:32:27 2014 (5436BFA3)
    nvvad64v.sys                Thu Nov 20 21:03:54 2014 (546E09E2)
    NvStreamKms.sys             Mon Jan 12 23:26:42 2015 (54B40ADA)
    nvlddmkm.sys                Thu Feb  5 23:31:37 2015 (54D3B001)
    nvvadarm.sys                Thu Feb  5 23:54:46 2015 (54D3B56E)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar 11 03:05:59.915 2015 (UTC + 5:30)**************************
    pae_1394_x64.sys            Fri Jan  8 21:27:51 2010 (4B4755FF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Mar  4 17:02:07.708 2015 (UTC + 5:30)**************************
    pae_avs_x64.sys             Fri Jan  8 21:28:08 2010 (4B475610)
    Trufos.sys                  Wed Aug  7 16:16:25 2013 (52022581)
    AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
    AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
    atikmpag.sys                Fri Nov 21 07:38:54 2014 (546E9EB6)
    atikmdag.sys                Fri Nov 21 08:00:27 2014 (546EA3C3)
    http://www.carrona.org/drivers/driver.php?id=vna.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=VClone.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvadarm.sys
    pae_1394_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    pae_avs_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Trufos.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys

    Aah too much corruption. There is working set corruption, then critical structure corruption... Please follow the below steps -
    1. Please update the driver highlighted in RED. If no update is available, please remove the software till the time we are troubleshooting.
    2. Please test your hardware (Check RAM first) using this **GUIDE**.



    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Thanks for the info... I've removed that software and confirmed that driver is gone (it is my work VPN, so I can't have it off for long). I have had one more BSOD since removing that software and rebooting.

    I will try to get through the other tests this weekend and update with my results - thanks again!
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just a quick note.
    Blueelvis has gone to a conference for a few days.
    I'll follow up with you if he isn't able.

    Please zip up and upload the contents of C:\Windows\Minidump so we can have a look at the latest crash dumps.
      My System SpecsSystem Spec

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