Windows 8 and 8.1 Forums


BSOD driver_power_state_failure ntoskrnl.exe

  1. #1


    Posts : 5
    Windows 8.1 Pro 64-bit

    BSOD driver_power_state_failure ntoskrnl.exe


    I've been getting these BSOD for months on every startup or restart. At first I could avoid them by unplugging the power cord of the laptop, but now I even experience several of them suddenly, not only on start/restart. I read it could be the Bluetooth driver, I installed several versions of the driver, I've reinstalled Windows, but I keep getting them.

    I don't know if it's related to it, but I realized today I can't find the graphics card in the system

    Thank you for your help.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Emurion & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Code:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe001738e4060, Physical Device Object of the stack
    Arg3: fffff803e8ae6960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0017551e480, The blocked IRP
    Code:
    0: kd> !irp ffffe0017551e480
    Irp is active with 4 stacks 2 is current (= 0xffffe0017551e598)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe001738e51c0 00000000 fffff8018a96aa54-ffffe001755d6420 Success Error Cancel pending
           *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ACPI.sys - 
     \Driver\ACPI nvlddmkm
       Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e1 ffffe00173ae9040 00000000 fffff803e6f2defc-ffffe00176570b10 Success Error Cancel pending
            \Driver\nvlddmkm nt!PopRequestCompletion
       Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe00176570b10    
       Args: 00000000 00000000 00000000 00000000
    Oh look! It is the NVIDIA Display driver causing the trouble . For laptops, it is strongly advised to use the drivers provided by the manufacturers of the laptops since they do special tweaking to the drivers so that the internal and external graphics can be switched so as to give performance and battery life when required.

    Kindly remove the currently installed NVIDIA Driver using the Display Driver Uninstaller from this **LINK**. Once it has finished removing the driver, please do a system restart. After this, install the NVIDIA Driver from this link -
    MSI Global - The best gaming gears maker in the world

    Let me know how it goes ^_^

    -Pranav
    Last edited by blueelvis; 12 Mar 2015 at 12:08.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 Pro 64-bit


    I can't believe it was just that... After several restarts I should have gotten a BSOD as usual but nothing so far

    Thank you so much!! I'll wait until tomorrow for marking it as solved, just in case.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Emurion View Post
    I can't believe it was just that... After several restarts I should have gotten a BSOD as usual but nothing so far

    Thank you so much!! I'll wait until tomorrow for marking it as solved, just in case.
    Hey Emurion ^_^,

    It seems I forgot linking the Display Driver Uninstaller. In case you still need it, I have edited my original post to reflect the same.

    Glad to hear that you are not getting any BSODs. In case the problem is solved, please mark this thread as SOLVED ^_^.


    -Pranav
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1 Pro 64-bit


    I got two BSODs in a row , a DRIVER_POWER_STATE_FAILURE and a VIDEO_DXGKRNL_FATAL_ERROR.

    I leave a new .zip in case you can see something else.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just a quick note.
    Blueelvis has gone to a conference for a few days.
    I'll follow up with you if he isn't able.

    Only about 5% free space on your F: drive. Please ensure that you have at least 15% free space in order for Windows to perform background tasks. If the hard drive is big enough, you can get away with as little as 10% free space without seeing any problems with performance.

    This device has problems in Device Manager (the drivers aren't installed):
    Controladora de vํdeo 3D PCI\VEN_10DE&DEV_11E2&SUBSYS_00000000&REV_A1\4&298C8309&0&0008 Los controladores de este dispositivo no estแn instalados.
    Please ensure that you install the latest Win8.1 compatible drivers for your nVidia video controller from the MSI website.

    Please uninstall the MiniTool Partition Wizard software from your system. It's driver (pwdrvio.sys) dates from 2009 and is likely not compatible with Win8.1

    Beyond this, as there isn't a definite cause stated in the reports from the upload, I have these 4 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Get ALL available, Win8.1 compatible updates from the manufacturer's (MSI) website.
    3. Start with these free hardware diagnostics: Hardware Diagnostics
    4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Mar 13 16:02:01.092 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031315-9843-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
    System Uptime:0 days 0:02:06.804
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00199549060, fffff802f24e5960, ffffe00199552b40}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00199549060, Physical Device Object of the stack
    Arg3: fffff802f24e5960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00199552b40, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  E16GCIMS.520
      BIOS Release Date             11/05/2014
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE60 2OC\2OD\2OE
      Baseboard Product             MS-16GC
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Fri Mar 13 15:59:24.415 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031315-10156-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
    System Uptime:0 days 0:02:18.129
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe00138e07880, fffff802e4ee6960, ffffe00138e19b40}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00138e07880, Physical Device Object of the stack
    Arg3: fffff802e4ee6960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00138e19b40, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  E16GCIMS.520
      BIOS Release Date             11/05/2014
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE60 2OC\2OD\2OE
      Baseboard Product             MS-16GC
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Mar 11 16:34:16.702 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\031115-19859-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
    System Uptime:0 days 8:49:10.417
    *** ERROR: Module load completed but symbols could not be loaded for pci.sys
    Probably caused by :pci.sys
    BugCheck 9F, {3, ffffe000b219d880, fffff800030e6960, ffffe000b21b8b40}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe000b219d880, Physical Device Object of the stack
    Arg3: fffff800030e6960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000b21b8b40, The blocked IRP
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
      BIOS Version                  E16GCIMS.520
      BIOS Release Date             11/05/2014
      Manufacturer                  Micro-Star International Co., Ltd.
      Product Name                  GE60 2OC\2OD\2OE
      Baseboard Product             MS-16GC
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Mar 13 16:02:01.092 2015 (UTC - 4:00)**************************
    pwdrvio.sys                 Mon Jun 15 21:43:45 2009 (4A36F8D1)
    TeeDriverx64.sys            Tue Jul  2 14:38:08 2013 (51D31E10)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    RtsPer.sys                  Wed Aug 21 03:23:24 2013 (52146AEC)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    RtkBtfilter.sys             Thu Sep  5 02:34:54 2013 (5228260E)
    rtwlane.sys                 Thu Nov 21 21:56:10 2013 (528EC7CA)
    iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
    igdkmd64.sys                Fri Mar  7 11:08:56 2014 (5319EF18)
    e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)
    ETD.sys                     Wed Aug 27 21:55:41 2014 (53FE8C1D)
    IntelHaxm.sys               Tue Nov 18 02:02:14 2014 (546AEEF6)
    nvvad64v.sys                Thu Nov 20 10:33:54 2014 (546E09E2)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Fri Mar 13 15:59:24.415 2015 (UTC - 4:00)**************************
    nvpciflt.sys                Thu Feb  5 12:50:32 2015 (54D3AD68)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Mar 11 16:34:16.702 2015 (UTC - 4:00)**************************
    iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
    
    http://www.carrona.org/drivers/driver.php?id=pwdrvio.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=RtsPer.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RtkBtfilter.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1 Pro 64-bit


    Windows Update shows an error when installing the Intel Graphics driver. The rest of updates are installed now. There's no malware and there's enough free space now.

    The nVidia driver "uninstalls" itself alone, that's the problem. When I uninstall both nVidia and Intel with DDU and reinstall them again, it only lasts a couple of days (or restarts) before the BSOD showing up and the system saying there's no nVidia driver.

    I ran Memtest with 7 passes and no errors, but I find it easier reinstalling the drivers than running all those other tests...

    Thank you very much for your help anyway, usasma
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Are you installing both graphics drivers from the MSI website?
    It's common for PC manufacturer's to modify the drivers so that they will work with the switching software that the manufacturer provides.
    Do not use the drivers from the Intel or nVidia websites.

    It's your choice about running the diagnostics. Good luck to you.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8.1 Pro 64-bit


    I come back to you because now I can't get rid of them, not even uninstalling the drivers with DDU and reinstalling them again (from the MSI website) because the NVIDIA installer can't find the graphic card.

    Thank you
      My System SpecsSystem Spec

BSOD driver_power_state_failure ntoskrnl.exe
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