Windows 8 and 8.1 Forums


What seems to be completely random crashes and BSODs Win 8

  1. #1


    Posts : 1
    Windows 8.1

    What seems to be completely random crashes and BSODs Win 8


    In have had this problem in the past and it suddenly stopped. No new hardware, software or changes have been made.

    My computer will be going along
    Attachment 58992 fine and then all of a sudden BSOD and on occasion just plain old reboot. Attached is the debugging tool report.

    Any help would really be appreciated as I am starting to really, REALLY miss my old XP system, which I knew inside out and backwards.

    Many Thanks in Advance,
    Rhainy

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your UEFI/BIOS dates from 2010. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.

    This device is having problems in Device Manager:
    Not Available SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A5D6-28DB04C10000} This device is not configured correctly.
    The answer given by Auggy at the following link is probably the most likely solution for this error: Error:Windows cannot start this hardware device because its - Microsoft Community But, it's possible that the device just isn't compatible with Win8/8.1 The point here is that the system may just be too old for Win8/8.1 and you may be better off with Win7 or even Vista if you need a stable system. Regardless of which direction you may choose to go in, we'll continue to provide assistance.

    MalwareBytes is running along with Norton - this can cause conflicts, and even BSOD's
    Please uninstall MalwareBytes. Should you choose to reinstall it (after the system is stabilized), please uncheck the box for the free trial of the Premium version (that's what runs in memory and may conflict with the Norton).

    Out of 8 memory dumps there were 6 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    Please get a head start on the hardware diagnostics - they are located here: Hardware Diagnostics

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    COMMONFX.DLL Mon Apr 9 08:23:31 2007 (461A3043)
    Creative Common FX Plug-in}Creative Worldwide Support
    http://www.carrona.org/drivers/driver.php?id=COMMONFX.DLL

    CTAUDFX.DLL Mon Apr 9 08:23:41 2007 (461A304D)
    Creative Audio Driver (WDM)}Creative Worldwide Support
    http://www.carrona.org/drivers/driver.php?id=CTAUDFX.DLL

    CTSBLFX.DLL Mon Apr 9 08:23:53 2007 (461A3059)
    Creative SB FX Plug-in}Creative Worldwide Support
    http://www.carrona.org/drivers/driver.php?id=CTSBLFX.DLL

    npf.sys Fri Jun 25 12:47:37 2010 (4C24DDA9)
    NetGroup Packet Filter Driver, part of the WinPcap packet capture library (list of programs that use it: http://www.winpcap.org/misc/links.htm ) [br] [br] Also believed to be associated with Netgear's "NETGEARGenie", related to Netgear's router firmware [br] [br] If Netgear, you will likely find wpcap.dll and packet.dll in \system32}WinPcap - http://www.winpcap.org/contact.htm [br][br] Netgear "tftp2.exe" firmware upgrade instructions - [br] http://kb.netgear.com/app/answers/de...-recovery-tool [br] [br] Netgear firmware related BSOD thread - http://www.techsupportforum.com/foru...de-939698.html
    http://www.carrona.org/drivers/driver.php?id=npf.sys

    L1E62x86.sys Thu Sep 22 02:26:40 2011 (4E7AD520)
    Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (NDIS6.20)}http://www.atheros.cz/
    http://www.carrona.org/drivers/driver.php?id=L1E62x86.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: http://www.carrona.org/verifier.html




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Mar 10 00:59:57.386 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030915-30890-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.17630.x86fre.winblue_r7.150109-2022
    System Uptime:0 days 0:40:44.191
    Probably caused by :memory_corruption ( nt!MiLocateWsle+114 )
    BugCheck 50, {c10092f4, 0, 81edb254, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: c10092f4, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: 81edb254, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_nt!MiLocateWsle
      BIOS Version                  3406   
      BIOS Release Date             08/20/2010
      Manufacturer                  System manufacturer
      Baseboard Manufacturer        ASUSTeK Computer INC.
      Product Name                  System Product Name
      Baseboard Product             M4A78T-E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Mar 10 00:18:32.508 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030915-32109-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.17630.x86fre.winblue_r7.150109-2022
    System Uptime:0 days 1:27:03.313
    Probably caused by :amdppm.sys ( amdppm!C1Idle+4 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 00000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 00001e00, The watchdog period.
    Arg3: 00000000
    Arg4: 00000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_amdppm!C1Idle
      BIOS Version                  3406   
      BIOS Release Date             08/20/2010
      Manufacturer                  System manufacturer
      Baseboard Manufacturer        ASUSTeK Computer INC.
      Product Name                  System Product Name
      Baseboard Product             M4A78T-E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  9 22:50:49.552 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030915-31312-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.17630.x86fre.winblue_r7.150109-2022
    System Uptime:0 days 1:18:42.359
    Probably caused by :ntkrpamp.exe ( nt!RtlInsertElementGenericTableFullAvl+5b )
    BugCheck 24, {190637, c31ffa88, c31ff650, 81a44047}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 00190637
    Arg2: c31ffa88
    Arg3: c31ff650
    Arg4: 81a44047
    PROCESS_NAME:  svchost.exe
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID: 0x24_nt!RtlInsertElementGenericTableFullAvl
      BIOS Version                  3406   
      BIOS Release Date             08/20/2010
      Manufacturer                  System manufacturer
      Baseboard Manufacturer        ASUSTeK Computer INC.
      Product Name                  System Product Name
      Baseboard Product             M4A78T-E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  9 21:31:26.719 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030915-32281-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.17630.x86fre.winblue_r7.150109-2022
    System Uptime:0 days 0:58:37.525
    Probably caused by :ntkrpamp.exe ( nt! ?? ::FNODOBFM::`string'+d582 )
    BugCheck 50, {ffffffff, 8, ffffffff, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffff, memory referenced.
    Arg2: 00000008, value 0 = read operation, 1 = write operation.
    Arg3: ffffffff, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_BAD_IP_nt!_??_::FNODOBFM::_string_
      BIOS Version                  3406   
      BIOS Release Date             08/20/2010
      Manufacturer                  System manufacturer
      Baseboard Manufacturer        ASUSTeK Computer INC.
      Product Name                  System Product Name
      Baseboard Product             M4A78T-E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  9 16:04:59.574 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030915-32562-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.17630.x86fre.winblue_r7.150109-2022
    System Uptime:0 days 1:44:04.380
    Probably caused by :memory_corruption ( nt!MmUnmapViewInSystemCache+a2 )
    BugCheck 50, {a1408994, 0, 81e58b52, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: a1408994, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: 81e58b52, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!MmUnmapViewInSystemCache
      BIOS Version                  3406   
      BIOS Release Date             08/20/2010
      Manufacturer                  System manufacturer
      Baseboard Manufacturer        ASUSTeK Computer INC.
      Product Name                  System Product Name
      Baseboard Product             M4A78T-E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  9 14:20:14.741 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030915-32218-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.17630.x86fre.winblue_r7.150109-2022
    System Uptime:0 days 0:28:30.545
    Probably caused by :memory_corruption ( nt!MiVadCompareVpn+b )
    BugCheck A, {b6465ef8, 0, 0, 816c661f}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: b6465ef8, memory referenced
    Arg2: 00000000, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 816c661f, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_nt!MiVadCompareVpn
      BIOS Version                  3406   
      BIOS Release Date             08/20/2010
      Manufacturer                  System manufacturer
      Baseboard Manufacturer        ASUSTeK Computer INC.
      Product Name                  System Product Name
      Baseboard Product             M4A78T-E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  9 13:51:02.807 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030915-32171-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.17630.x86fre.winblue_r7.150109-2022
    System Uptime:0 days 1:25:37.612
    Probably caused by :ntkrpamp.exe ( nt!ExpApplyPriorityBoost+190 )
    BugCheck A, {200004, 2, 0, 810bdc3e}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 00200004, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 810bdc3e, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: AV_nt!ExpApplyPriorityBoost
      BIOS Version                  3406   
      BIOS Release Date             08/20/2010
      Manufacturer                  System manufacturer
      Baseboard Manufacturer        ASUSTeK Computer INC.
      Product Name                  System Product Name
      Baseboard Product             M4A78T-E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  9 03:14:52.578 2015 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\030915-30562-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x86 compatible
    Built by: 9600.17630.x86fre.winblue_r7.150109-2022
    System Uptime:0 days 0:30:40.383
    *** WARNING: Unable to verify timestamp for SRTSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP.SYS
    Probably caused by :SRTSP.SYS ( SRTSP+4178b )
    BugCheck 7F, {5, 0, 0, 0}
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
    Arguments: 
    Arg1: 00000005, EXCEPTION_BOUND_CHECK
    Arg2: 00000000
    Arg3: 00000000
    Arg4: 00000000
    BUGCHECK_STR:  0x7f_5
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x7f_5_SRTSP+4178b
      BIOS Version                  3406   
      BIOS Release Date             08/20/2010
      Manufacturer                  System manufacturer
      Baseboard Manufacturer        ASUSTeK Computer INC.
      Product Name                  System Product Name
      Baseboard Product             M4A78T-E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Mar 10 00:59:57.386 2015 (UTC - 4:00)**************************
    COMMONFX.DLL                Mon Apr  9 08:23:31 2007 (461A3043)
    CTAUDFX.DLL                 Mon Apr  9 08:23:41 2007 (461A304D)
    CTSBLFX.DLL                 Mon Apr  9 08:23:53 2007 (461A3059)
    npf.sys                     Fri Jun 25 12:47:37 2010 (4C24DDA9)
    L1E62x86.sys                Thu Sep 22 02:26:40 2011 (4E7AD520)
    atikmpag.sys                Mon Jun 18 16:41:05 2012 (4FDF9261)
    atikmdag.sys                Mon Jun 18 17:17:09 2012 (4FDF9AD5)
    ASACPI.sys                  Wed Oct 31 21:47:02 2012 (5091D496)
    emupia2k.sys                Fri Jan  4 08:38:32 2013 (50E6DB58)
    ctsfm2k.sys                 Fri Jan  4 08:38:49 2013 (50E6DB69)
    ctoss2k.sys                 Fri Jan  4 08:39:33 2013 (50E6DB95)
    ha10kx2k.sys                Fri Jan  4 08:40:08 2013 (50E6DBB8)
    hap17v2k.sys                Fri Jan  4 08:40:59 2013 (50E6DBEB)
    ctaud2k.sys                 Fri Jan  4 08:45:46 2013 (50E6DD0A)
    ctprxy2k.sys                Fri Jan  4 08:46:12 2013 (50E6DD24)
    ctac32k.sys                 Fri Jan  4 09:10:35 2013 (50E6E2DB)
    SYMEVENT.SYS                Fri Jul 26 22:26:23 2013 (51F32FCF)
    SYMDS.SYS                   Tue Jul 30 19:27:08 2013 (51F84BCC)
    point32.sys                 Thu Dec 12 08:15:26 2013 (52A9B6EE)
    SYMNETS.SYS                 Thu Feb 13 06:14:06 2014 (52FCA8FE)
    SYMEFA.SYS                  Thu Feb 27 18:31:17 2014 (530FCAC5)
    Ironx86.SYS                 Tue May 20 18:27:06 2014 (537BD6BA)
    SRTSPX.SYS                  Fri Jun 13 13:27:12 2014 (539B3470)
    mwac.sys                    Tue Jun 17 22:06:47 2014 (53A0F437)
    mbamchameleon.sys           Mon Aug 18 10:53:00 2014 (53F2134C)
    SRTSP.SYS                   Wed Aug 20 16:52:49 2014 (53F50AA1)
    mbam.sys                    Wed Sep  3 13:50:19 2014 (540754DB)
    MBAMSwissArmy.sys           Fri Sep 19 18:13:51 2014 (541CAA9F)
    NAVEX15.SYS                 Sat Nov 15 03:42:11 2014 (546711E3)
    NAVENG.SYS                  Sat Nov 15 03:43:38 2014 (5467123A)
    eeCtrl.sys                  Tue Nov 25 15:19:42 2014 (5474E45E)
    EraserUtilRebootDrv.sys     Tue Nov 25 15:19:43 2014 (5474E45F)
    BHDrvx86.sys                Thu Jan 22 18:30:49 2015 (54C18829)
    IDSvix86.sys                Tue Jan 27 18:38:56 2015 (54C82190)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Mar  9 13:51:02.807 2015 (UTC - 4:00)**************************
    ccSetx86.sys                Mon Sep 23 23:55:35 2013 (52410D37)
    
    http://www.carrona.org/drivers/driver.php?id=COMMONFX.DLL
    http://www.carrona.org/drivers/driver.php?id=CTAUDFX.DLL
    http://www.carrona.org/drivers/driver.php?id=CTSBLFX.DLL
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=L1E62x86.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=emupia2k.sys
    http://www.carrona.org/drivers/driver.php?id=ctsfm2k.sys
    http://www.carrona.org/drivers/driver.php?id=ctoss2k.sys
    http://www.carrona.org/drivers/driver.php?id=ha10kx2k.sys
    http://www.carrona.org/drivers/driver.php?id=hap17v2k.sys
    http://www.carrona.org/drivers/driver.php?id=ctaud2k.sys
    http://www.carrona.org/drivers/driver.php?id=ctprxy2k.sys
    http://www.carrona.org/drivers/driver.php?id=ctac32k.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS.SYS
    http://www.carrona.org/drivers/driver.php?id=point32.sys
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx86.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX.SYS
    http://www.carrona.org/drivers/driver.php?id=mwac.sys
    http://www.carrona.org/drivers/driver.php?id=mbamchameleon.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP.SYS
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
    http://www.carrona.org/drivers/driver.php?id=NAVEX15.SYS
    http://www.carrona.org/drivers/driver.php?id=NAVENG.SYS
    http://www.carrona.org/drivers/driver.php?id=eeCtrl.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx86.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvix86.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx86.sys
      My System SpecsSystem Spec

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