Windows 8 and 8.1 Forums


BSOD ntkrnlmp and svchost. Almost daily now.

  1. #1


    Posts : 6
    Windows 8.1 pro

    BSOD ntkrnlmp and svchost. Almost daily now.


    So recently I switched to 8.1. Not more than a few months back. Never had any trouble or crashes in windows 7 before.
    Since a few weeks ago I got a bsod during a long game session (3+hours) and that happened again a few days after that.
    But recently as I've been trying to fix it (check cables, reseat components, try to look for faulty drivers, system restore) It's been getting more frequent, almost every time I'm more than an hour in game. Then since yesterday it crashed on sony vegas. and again just a bit back while browsing. The debug codes have been varying, I lost some crashdump files after system restore though :c but it's mostly SYSTEM_SERVICE_EXCEPTION (3b) and pointing to ntkrnlmp as the problem in some way.

    I really have no knowledge with bsod analyzation, so I'd really like some tips on where to go from this on to find the problem.
    I'd appreciate any help, I'm willing to replace components, pc is 2 years old already.

    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Uninstall software related to the drivers in red except nVidia. Disable nVidia Streaming Kernel Service in services.msc
    In case this is a HW issue start Hardware diagnostics: Hardware Diagnostics
    Code:
    pwdrvio.sys Tue Jun 16 03:43:45 2009  (4A36F8D1) 
    MiniTool Partition Wizard 
    http://www.carrona.org/drivers/driver.php?id=pwdrvio.sys 
    
    tap0901t.sys  Wed Sep 16 08:02:43 2009 (4AB07F83) 
    
    tap0901t.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    BazisVirtualCDBus.sys Mon Aug 8  20:11:12 2011 (4E4026C0) 
    WinCDEmu virtual CDROM driver - Bazis  Inc 
    http://www.carrona.org/drivers/driver.php?id=BazisVirtualCDBus.sys 
    
    anvsnddrv.sys Mon Nov 14 09:17:35 2011 (4EC0CE9F)  
    AnvSoft Virtual Audio Device 
    http://www.carrona.org/drivers/driver.php?id=anvsnddrv.sys 
    
    AppleCharger.sys Thu Mar 8 02:48:06 2012 (4F580FD6)  
    GIGABYTE On/Off Charge driver. See here for details -  GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen  recently (15Jan2013)) 
    http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys 
    
    motswch.sys Fri Jun 8  23:08:52 2012 (4FD269E4) 
    
    motswch.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    Rt630x64.sys Tue Jun 12 15:37:53 2012 (4FD74631)  
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    amd_sata.sys Mon Jul 23 20:34:48  2012 (500D9948) 
    AMD SATA Controller AHCI 1.2 Device Driver 
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys 
    
    amd_xata.sys Mon Jul 23 20:34:52  2012 (500D994C) 
    AMD Stor Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys 
    
    Motousbnet.sys Tue Mar 19  23:25:44 2013 (5148E5E8) 
    
    Motousbnet.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    motfilt.sys Wed Mar 20 15:51:12 2013  (5149CCE0) 
    
    motfilt.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    uxstyle.sys Mon Sep 23 13:19:02 2013 (524023A6) 
    The Within Network  UxStyle Kernel Driver 
    http://www.carrona.org/drivers/driver.php?id=uxstyle.sys 
    
    mcaudrv_x64.sys Wed Dec 4 08:12:31  2013 (529ED5DF) 
    
    mcaudrv_x64.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    kerneld.x64 Tue Feb 11 22:16:18 2014  (52FA9322) 
    AIDA64 Extreme Edition 
    http://www.carrona.org/drivers/driver.php?id=kerneld.x64 
    
    360Camera64.sys Fri Mar 7 11:29:56  2014 (53199FA4) 
    360.cn's 360Safe Camera Filter Service. A part of the 360  Antivirus Security Suite 
    http://www.carrona.org/drivers/driver.php?id=360Camera64.sys 
    
    360Box64.sys Mon Mar 24  07:44:36 2014 (532FD454) 
    360 Internet Security 
    http://www.carrona.org/drivers/driver.php?id=360Box64.sys 
    
    360AntiHacker64.sys Wed Apr 9  10:48:35 2014 (53450963) 
    360 Internet Security 
    http://www.carrona.org/drivers/driver.php?id=360AntiHacker64.sys 
    
    360AvFlt.sys Wed Apr 23  05:45:17 2014 (5357374D) 
    360 Internet Security 
    http://www.carrona.org/drivers/driver.php?id=360AvFlt.sys 
    
    mcvidrv.sys Fri Jul 25 12:02:28  2014 (53D22B34) 
    ManyCam Virtual Webcam driver 
    http://www.carrona.org/drivers/driver.php?id=mcvidrv.sys 
    
    nvhda64v.sys Thu Oct 9 19:02:27  2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    cpuz138_x64.sys Thu Nov 27  12:16:46 2014 (5477081E) 
    CPUID CPU-Z Driver 
    http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys 
    
    BAPIDRV64.sys Tue Dec 2  02:57:33 2014 (547D1C8D) 
    Part of 360 Anti Virus 
    http://www.carrona.org/drivers/driver.php?id=BAPIDRV64.sys 
    
    360FsFlt.sys Fri Dec 19 12:19:41  2014 (549409CD) 
    Part of 360 Anti Virus 
    http://www.carrona.org/drivers/driver.php?id=360FsFlt.sys 
    
    NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    nvlddmkm.sys Thu Feb 5  19:01:37 2015 (54D3B001) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    BEDaisy.sys Wed Feb 18 15:22:31  2015 (54E4A027) 
    BattleEye anti-cheat driver[br][br]Initially released on 8  January 2015 
    http://www.carrona.org/drivers/driver.php?id=BEDaisy.sys 
    
    
    
    Debug session time: Sun  Mar 8 20:55:27.381 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\030815-22625-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 7:19:02.065  
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )  
    BugCheck 3B, {c0000005, fffff8039d44413e, ffffd00141f33d90, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff8039d44413e, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd00141f33d90, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x3B_nt!KxWaitForLockOwnerShip 
    BiosVersion = FB 
    BiosReleaseDate =  01/16/2013 
    SystemManufacturer = Gigabyte Technology Co., Ltd.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Mar 7 18:54:52.982 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030715-20468-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 5:15:18.063  
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )  
    BugCheck 3B, {c0000005, fffff802548bf13e, ffffd00021e9ed90, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff802548bf13e, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd00021e9ed90, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x3B_nt!KxWaitForLockOwnerShip 
    BiosVersion = FB 
    BiosReleaseDate =  01/16/2013 
    SystemManufacturer = Gigabyte Technology Co., Ltd.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Mar 7 13:38:32.713 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030715-40875-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days  19:56:07.397 
    Probably caused by : ntkrnlmp.exe (  nt!KxWaitForLockOwnerShip+12 ) 
    BugCheck 3B, {c0000005, fffff8004385013e,  ffffd0002441ed90, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff8004385013e, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0002441ed90, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: Rainmeter.exe 
    FAILURE_BUCKET_ID:  0x3B_nt!KxWaitForLockOwnerShip 
    BiosVersion = FB 
    BiosReleaseDate =  01/16/2013 
    SystemManufacturer = Gigabyte Technology Co., Ltd.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Mar 6 17:39:36.128 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030615-23281-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 2:30:11.812  
    Probably caused by : dxgmms1.sys ( dxgmms1!VidMmProcessAsyncOperation+1a )  
    BugCheck 1000007E, {ffffffffc0000005, fffff800636c613e, ffffd000278d9568,  ffffd000278d8d70} 
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
    Bugcheck code 1000007E 
    Arguments: 
    Arg1:  ffffffffc0000005, The exception code that was not handled 
    Arg2:  fffff800636c613e, The address that the exception occurred at 
    Arg3:  ffffd000278d9568, Exception Record Address 
    Arg4: ffffd000278d8d70, Context  Record Address 
    PROCESS_NAME: System 
    BUGCHECK_STR: AV  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID:  AV_dxgmms1!VidMmProcessAsyncOperation 
    BiosVersion = FB 
    BiosReleaseDate =  01/16/2013 
    SystemManufacturer = Gigabyte Technology Co., Ltd.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Mar 4 19:05:45.233 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030415-20890-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 3 days 4:50:12.413  
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )  
    BugCheck 3B, {c0000005, fffff8008c8ba13e, ffffd000247add90, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff8008c8ba13e, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd000247add90, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x3B_nt!KxWaitForLockOwnerShip 
    BiosVersion = FB 
    BiosReleaseDate =  01/16/2013 
    SystemManufacturer = Gigabyte Technology Co., Ltd.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Mar 1 13:34:34.594 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030115-33718-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 1 days  14:33:08.278 
    Probably caused by : ntkrnlmp.exe (  nt!KxWaitForLockOwnerShip+12 ) 
    BugCheck A, {ffffc00000000000, 2, 1,  fffff8037f4ab13e} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL  (a) 
    Bugcheck code 0000000A 
    Arguments: 
    Arg1: ffffc00000000000,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000001,  bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
    Arg4: fffff8037f4ab13e, address which  referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  AV_nt!KxWaitForLockOwnerShip 
    BiosVersion = FB 
    BiosReleaseDate =  01/16/2013 
    SystemManufacturer = Gigabyte Technology Co., Ltd.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Feb 27 22:55:18.593 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022715-20140-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days  20:58:37.277 
    Probably caused by : win32k.sys (  win32k!DrvUpdateGraphicsDeviceList+13b ) 
    BugCheck 1E, {ffffffffc0000005,  fffff801054e002c, 0, ffffffffffffffff} 
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff801054e002c, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: ffffffffffffffff, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005_R 
    PROCESS_NAME: aida64.exe  
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_win32k!DrvUpdateGraphicsDeviceList  
    BiosVersion = FB 
    BiosReleaseDate = 01/16/2013 
    SystemManufacturer =  Gigabyte Technology Co., Ltd. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Mar 08 21:47:05 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Mar 08 21:47:05 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Mar 08 21:47:05 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8.1 pro


    Finished uninstalling all drivers/programs that were marked and disabled the nvidia stream service.
    As the BSODs have been random with when they show up, It's just wait and see now. Luckily I stresstested my system a few days back while looking for problems. even ran a few memtests. So I'm somewhat sure it won't be a HW issue.
    Thanks for all the help, would've never figured anything without it

    I'm new to this forum, not sure if I should close or keep this thread open now. It can take a bit until another bsod could show up, or hopefully, never again.
    So far so good
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Monitor your PC for a week. If no issues arise, mark the thread as solved. If they do, just reply to this topic again, and if I don't respond within 2 days, please PM me.
      My System SpecsSystem Spec

BSOD ntkrnlmp and svchost. Almost daily now.
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