Windows 8 and 8.1 Forums


Multiple/Frequent BSODs - Different error codes reported

  1. #11


    Posts : 27
    Windows 8.1 Pro


    I can't seem to find either of the Intel drivers, or applications that you mentioned. I've found the installation .exe files for both, but I'm not finding the drivers, or installed apps. Any clues?

    I've run SFC, and in Safe Mode too and I see the following message in both: Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.

    The log was over 100MB, so I haven't posted here. I found the following advice, would you recommend I should now run

    Dism /Online /Cleanup-Image /RestoreHealth

    FYI, I had another BSOD this morning. This time it's VerifierExt.sys+67d1 that's mentioned.

    Thanks again for your continued support!

      My System SpecsSystem Spec

  2. #12


    Posts : 2,480
    Windows 10 Pro x64


    Run this command please, yes.
      My System SpecsSystem Spec

  3. #13


    Posts : 27
    Windows 8.1 Pro


    Ok, so I ran the DISM command, but it wouldn't complete ("source files could not be found"). I followed the advice I found here and while the command above still did not work, Dism /Online /Cleanup-Image /RestoreHealth did complete successfully, and after another Sfc /scannow no integrity issues were reported

    However, the following day I experienced a further BSOD, this time.

    SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
    Bug check code: 0x000000c1
    Caused by address: disk.sys+30a941e5
    Crash address: disk.sys+309e99a0

    The PC has been stable since then, almost 36 hours now.
      My System SpecsSystem Spec

  4. #14


    Posts : 2,480
    Windows 10 Pro x64


    OK, if BSODs recur, please create a fresh report with the tool like in your first post.
      My System SpecsSystem Spec

  5. #15


    Posts : 27
    Windows 8.1 Pro


    Sorry, please find the latest report attached Attachment 59224
      My System SpecsSystem Spec

  6. #16


    Posts : 2,480
    Windows 10 Pro x64


    Still: Intel(R) Watchdog Timer Driver and Intel One Boot Flash Utility Driver.
    Please upload the CBS.log
      My System SpecsSystem Spec

  7. #17


    Posts : 27
    Windows 8.1 Pro


    I'll upload the CBS.log this evening. As for those 2 Intel drivers - the only reason I haven't updated them is that I wasn't able to find them using a system search, or via add/remove programs. From the files I posted can you see where they are on my drive?

    Thanks!
      My System SpecsSystem Spec

  8. #18


    Posts : 2,480
    Windows 10 Pro x64


    I can see that they are present even in the latest dumps, yes.
      My System SpecsSystem Spec

  9. #19


    Posts : 27
    Windows 8.1 Pro


    But can you see where they are located from the dump files? Or how I can find them on my system?

    I couldn't find either of those drivers when you first recommended to update them. Thanks for your patience!
      My System SpecsSystem Spec

  10. #20


    Posts : 2,480
    Windows 10 Pro x64


    No, I can't. Have you tried running Intel Update Utility?
      My System SpecsSystem Spec

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