Windows 8 and 8.1 Forums


BSOD surfing Firefox. Watchdog error code.

  1. #1


    Posts : 15
    Windows 8.1

    BSOD surfing Firefox. Watchdog error code.


    BSOD while surfing Firefox. My computer has been acting weird ever since I purchased a Reimage tool. It turned out to be a scam to try and get me to pay an additional $300. The whole computer acts slow and things are taking forever to load. Sometimes shockwave or silverlight just crash. Please help. Thank you for your time!

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    There are no minidumps included. Please zip up the contents of your Minidump folder in Windows folder. Run a scan with Malwarebytes and adwcleaner. Run SFC. Is your Kaspersky legal?
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windows 8.1

    Cannot find minidumps


    I have looked in my minidump folder and it says it is empty. I tried to restore to yesterday when it was still in the folder but it still isn't there. Yes my Kaspersky is legal.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  5. #5


    Posts : 15
    Windows 8.1


    I have already checked that. I am properly set up to create minidump file. Its just not there from my BSOD.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Do you have enough free space on your HDD?
    Please enable Driver Verifier: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums and wait for it to crash and see if it creates a dump file. If you're unable to boot, do not do a system restore but boot into Safe Mode with networking and see if there are any minidumps in Windows/Minidump or MEMORY.dmp files in Windows folder. If yes, upload them here (zipped) and then restore.
      My System SpecsSystem Spec

  7. #7


    Posts : 15
    Windows 8.1

    Running now


    I am running verifier now. No BSOD yet, but sound and graphics are running at a snails pace. Scripts keep stopping also. What next steps should I take?
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    That's normal because Verifier is running. Leave it running for 24h.
      My System SpecsSystem Spec

  9. #9


    Posts : 15
    Windows 8.1


    Ran Driver Verifier for 26 hours, no BSOD. Next step? Thank you for your help so far.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    Still no minidumps whatsoever? But, the absence of crashes is a good sign. Keep monitoring for a few days and if none arise, mark the thread as solved.
    I'd suggest running a SFC scan just in case.
      My System SpecsSystem Spec

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BSOD surfing Firefox. Watchdog error code.
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