Windows 8 and 8.1 Forums


BSOD when unplugging usb mouse, or trying uninstall driver

  1. #11


    Posts : 13
    Windows 8.1 Professionnel x64


    Another information if it can be usefull :
    When I open the devices manager, I see under mouse a "HID mouse", and apparently I can't remove or disable it.
    Can I remove it from elsewhere ?

    [I did a chkdsk on my drive but everything seems ok]

      My System SpecsSystem Spec

  2. #12


    Posts : 2,480
    Windows 10 Pro x64


    Everything is the same as before. When you get to the login screen disconnect and reconnect your keyboard. It helped me a few times in the past.
      My System SpecsSystem Spec

  3. #13


    Posts : 13
    Windows 8.1 Professionnel x64


    No it still doesn't work. And my keyboard is functionnal at boot time and I can do whatever I want in bios, it's just in safe mode that is can't write anything, so no password possible to enter at login screen.
    Is there any other way for uninstalling a driver ?
      My System SpecsSystem Spec

  4. #14


    Posts : 2,480
    Windows 10 Pro x64


    Scan your system with Malwarebytes anti malware and report back after scan is done.
      My System SpecsSystem Spec

  5. #15


    Posts : 13
    Windows 8.1 Professionnel x64


    Ok here is the report. Everything seems ok.
    Attachment 58844
      My System SpecsSystem Spec

  6. #16


    Posts : 2,480
    Windows 10 Pro x64


    Can you try another mouse?
      My System SpecsSystem Spec

  7. #17


    Posts : 13
    Windows 8.1 Professionnel x64


    Yes but I can't install its driver because the bsod reappears nearly instantly.
      My System SpecsSystem Spec

  8. #18


    Posts : 2,480
    Windows 10 Pro x64


    Try performing a Clean Boot and then changing the mouse.
      My System SpecsSystem Spec

  9. #19


    Posts : 13
    Windows 8.1 Professionnel x64


    I did it and I still have the bsod, I really don't understand where could that come from.
      My System SpecsSystem Spec

  10. #20


    Posts : 2,480
    Windows 10 Pro x64


    From your mouse driver. Do you have a spare keyboard to try and enter safe mode?
      My System SpecsSystem Spec

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BSOD when unplugging usb mouse, or trying uninstall driver
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