Windows 8 and 8.1 Forums


BSOD 0x00000124 [hal.dll] [ntoskrnl.exe]

  1. #1


    Posts : 3
    Windows 8.1

    BSOD 0x00000124 [hal.dll] [ntoskrnl.exe]


    Hi,

    Wondering having too much BlueScreen at my Windows 8.1 After Installing the New OS 8.1 Past ~about 1.5 Week a Ago .
    I must add this statement which i even have BSOD during watiching Youtube forExample .. [No Heavy Process !!]

    The Common Reason [watching BlueScreenView] is Hal.dll and ntoskrnl.exe .. 0x00000124
    As i searched about these days it caused by drivers mostly but i do have most updated drivers

    1 : [Run the Intel Update Program : Noting is needed to Update]
    2 : Now im posting this , there is just a SM Bus Drivers
    [Listed warning in Device Manager] outdated .. but i did update that before , but when i Did a Restore Point again Gone on a Warning Section ..
    3 : Also Some Drivers Are OutDated Like The Picture Below .. I will Update them all

    Attachment 58750

    Attachment 58751

    Specification :
    MainBoard : Asus z87 - Deluxe
    VGA : 2048MB ATI AMD Radeon HD 7800 Series (Sapphire/PCPartner)
    RAM : 16.0GB Dual-Channel DDR3 @ 1001MHz
    CPU : Intel Core i7 4770K @ 3.50GHz
    OS : Windows 8.1 Pro 64-bit


    [In Searches i had it came a common problem in asusz87 and 4770 intel : isnt ? ]

    The LOG is Uploaded and Attached ..
    thanks for Response ..
    hope it will be Ok

      My System SpecsSystem Spec

  2. #2


    Code:
    7: kd> .bugcheck
    Bugcheck code 0000009F
    Arguments 00000000`00000003 ffffe001`2639b470 ffffd000`c6daa960 ffffe001`28470bc0
    
    7: kd> !devstack ffffe0012639b470
      !DevObj           !DrvObj            !DevExt           ObjectName
      ffffe00128c2f050  \Driver\pctNdisMP  ffffe00128c2f1a0  InfoMask field not found for _OBJECT_HEADER at ffffe00128c2f020
    
    > ffffe0012639b470  \Driver\PnpManager 00000000  Cannot read info offset from nt!ObpInfoMaskToOffset
    
    !DevNode ffffe0012639a010 :
      DeviceInst is "ROOT\S4E_PCTNDISMP\0005"
      ServiceName is "pctNdisMP"
    
    7: kd> lmvm pctNdis64
    start             end                 module name
    fffff801`18c00000 fffff801`18c16000   pctNdis64 T (no symbols)           
        Loaded symbol image file: pctNdis64.sys
        Image path: \SystemRoot\system32\DRIVERS\pctNdis64.sys
        Image name: pctNdis64.sys
        Timestamp:        Wed Jul 07 22:37:30 2010 (4C34F39A)
        CheckSum:         0001D422
        ImageSize:        00016000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your PC Tools internet security driver is almost 5 years old, bound to cause problems.
    I suggest you remove the internet security package altogether.




    Code:
    Descriptor    @ ffffe000be7f2138
    Section       @ ffffe000be7f22c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000001a8cb2a00
      Misc.       : 0x0000000000000086
    
       +0x000 McaErrorCode     : 0x124 // 0000 0001 0010 0100
    A generic write error on the level 0 cache of processor #3, memory bank 1.
    This is consistent in this specific memory bank, menaing it's almost certainly a failing CPU.
    If it's under warranty then now is the time to RMA it.
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi xtra & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Code:
    7: kd> !irp ffffe00128470bc0
    Irp is active with 3 stacks 2 is current (= 0xffffe00128470cd8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe00128c2f050 00000000 fffff80035f8cb3c-ffffe00127a5c0d0 Success Error Cancel pending
            \Driver\pctNdisMP nt!PopSystemIrpCompletion
       Args: 00015400 00000000 00000005 00000003
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe00127a5c0d0    
       Args: 00000000 00000000 00000000 00000000
    So, according to this dump file, the PC Tools Internet Security caused the IRP hang-up which caused the system to crash . Let's take a look at the other dump files -

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred.
    Code:
    3: kd> !errrec ffffe000be7f2028
    ===============================================================================
    Common Platform Error Record @ ffffe000be7f2028
    -------------------------------------------------------------------------------
    Record Id     : 01d0567a53f2f66c
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 3/4/2015 14:01:36 (UTC)
    Flags         : 0x00000000
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000be7f20a8
    Section       @ ffffe000be7f2180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000003
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000be7f20f0
    Section       @ ffffe000be7f2240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000003
    CPU Id        : c3 06 03 00 00 08 10 03 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe000be7f2240
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000be7f2138
    Section       @ ffffe000be7f22c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000001a8cb2a00
      Misc.       : 0x0000000000000086

    According to this dump, it seems like the L0 Cache of the processor is facing difficulties in writing content to the cache. I checked other dumps as well and in them as well the L0 Cache is said to be having problems. Let's take a look at your 3rd party drivers below -
    Code:
    **************************Wed Mar  4 19:31:36.504 2015 (UTC + 5:30)**************************
    kvnet.sys                    Wed Jul  7 13:19:57 2010 (4C3431A5)
    pctNdis64.sys                Thu Jul  8 03:07:30 2010 (4C34F39A)
    ElbyCDIO.sys                 Fri Dec 17 04:28:13 2010 (4D0A9985)
    pctNdis-PacketFilter64.sys   Wed Jan 12 02:26:58 2011 (4D2CC41A)
    pctgntdi64.sys               Mon Jan 17 00:19:12 2011 (4D333DA8)
    pctplfw64.sys                Mon Jan 17 00:34:19 2011 (4D334133)
    PxHlpa64.sys                 Mon Oct 17 19:59:34 2011 (4E9C3BCE)
    WinFPdrv.sys                 Wed Nov 23 11:19:36 2011 (4ECC8970)
    sptd.sys                     Sat Mar  3 22:15:52 2012 (4F524AC0)
    GEARAspiWDM.sys              Fri May  4 01:26:17 2012 (4FA2E2E1)
    btwl2cap.sys                 Thu Jul 26 20:44:41 2012 (50115EE1)
    AsIO.sys                     Wed Aug 22 15:24:47 2012 (5034AC67)
    Rt630x64.sys                 Fri May 10 15:29:08 2013 (518CC4EC)
    IOMap64.sys                  Tue Jul  2 13:57:47 2013 (51D28F03)
    intelppm.sys                 Thu Aug 22 14:16:35 2013 (5215CFEB)
    TeeDriverx64.sys             Thu Sep  5 23:32:18 2013 (5228C72A)
    RTKVHD64.sys                 Mon Oct  7 19:29:13 2013 (5252BE31)
    bcbtums.sys                  Fri Oct 18 02:15:30 2013 (52604C6A)
    asstor64.sys                 Mon Jan 27 15:00:34 2014 (52E6273A)
    btwampfl.sys                 Fri Jan 31 00:42:31 2014 (52EAA41F)
    btwavdt.sys                  Thu Mar 13 05:13:07 2014 (5320F10B)
    btwaudio.sys                 Thu May  8 03:13:40 2014 (536AA90C)
    AMDACPKSL.SYS                Sun Jun 22 08:01:43 2014 (53A6400F)
    AtihdWB6.sys                 Sun Jun 22 08:02:00 2014 (53A64020)
    bcmwl63a.sys                 Thu Sep  4 18:32:16 2014 (540862D8)
    atikmpag.sys                 Tue Sep 16 03:29:06 2014 (5417612A)
    atikmdag.sys                 Tue Sep 16 03:51:08 2014 (54176654)
    idmwfp.sys                   Fri Nov 28 21:06:54 2014 (54789696)
    http://www.carrona.org/drivers/driver.php?id=kvnet.sys
    http://www.carrona.org/drivers/driver.php?id=pctNdis64.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=pctNdis-PacketFilter64.sys
    http://www.carrona.org/drivers/driver.php?id=pctgntdi64.sys
    http://www.carrona.org/drivers/driver.php?id=pctplfw64.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    WinFPdrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys

    Please perform the below steps -

    1. Please remove all of the ASUS Bloatware from the system as it is known to cause problems.
    2. Please remove PC Tools Security Software till the time we are troubleshooting. This **link** would be helpful in it's proper removal.
    3. Please remove Daemon Tools and the SPTD.sys as they are known to cause problems.
    4. If you are still facing problems, please start with Prime95 testing over **HERE** and report back if any problems arise or not.




    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    Thanks for answering me ...
    i just have some Questions and also a misunderstanding

    [First Must Say : i Deleted The PC Tools Firewall << it was a firewall , what do u suggest instead ? (i dont have a antivirus right now , just the defender by windows it self)
    Second : i could delete the DAEMON , cause i didnt find it on the programs .. >> For unistaling i should go to **HERE** then Go to Removal tool at: DuplexSecure - Downloads ??? and install the EXE part ?
    ]

    And my MisUnderstanding is this Part :
    A generic write error on the level 0 cache of processor #3, memory bank 1.
    This is consistent in this specific memory bank, menaing it's almost certainly a failing CPU.
    If it's under warranty then now is the time to RMA it.
    [/QUOTE]

    i must Return to the factory ? is this problem is a valuable fact to Replace the CPU or RAM >?

    L0 Cache of the processor is facing difficulties in writing content to the cache
    Whats the reason exactly ? Hardware problems ?
    could it happen even the PC OLD is under 11 Months ?

    AND Last is :

    1. Please remove all of the ASUS Bloatware from the system as it is known to cause problems.
    i didnt get it clearly ? what are bloatwares ? mean the bultin drivers ?
    or drivers cost Lots of RAM ?


    If i faced to the BSOD again i would try stress test .. and post the details here .

    Thanks<3

    Quote Originally Posted by Mysers Briggs View Post
    Code:
    7: kd> .bugcheck
    Bugcheck code 0000009F
    Arguments 00000000`00000003 ffffe001`2639b470 ffffd000`c6daa960 ffffe001`28470bc0
    
    7: kd> !devstack ffffe0012639b470
      !DevObj           !DrvObj            !DevExt           ObjectName
      ffffe00128c2f050  \Driver\pctNdisMP  ffffe00128c2f1a0  InfoMask field not found for _OBJECT_HEADER at ffffe00128c2f020
    
    > ffffe0012639b470  \Driver\PnpManager 00000000  Cannot read info offset from nt!ObpInfoMaskToOffset
    
    !DevNode ffffe0012639a010 :
      DeviceInst is "ROOT\S4E_PCTNDISMP\0005"
      ServiceName is "pctNdisMP"
    
    7: kd> lmvm pctNdis64
    start             end                 module name
    fffff801`18c00000 fffff801`18c16000   pctNdis64 T (no symbols)           
        Loaded symbol image file: pctNdis64.sys
        Image path: \SystemRoot\system32\DRIVERS\pctNdis64.sys
        Image name: pctNdis64.sys
        Timestamp:        Wed Jul 07 22:37:30 2010 (4C34F39A)
        CheckSum:         0001D422
        ImageSize:        00016000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your PC Tools internet security driver is almost 5 years old, bound to cause problems.
    I suggest you remove the internet security package altogether.




    Code:
    Descriptor    @ ffffe000be7f2138
    Section       @ ffffe000be7f22c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000001a8cb2a00
      Misc.       : 0x0000000000000086
    
       +0x000 McaErrorCode     : 0x124 // 0000 0001 0010 0100
    A generic write error on the level 0 cache of processor #3, memory bank 1.
    This is consistent in this specific memory bank, menaing it's almost certainly a failing CPU.
    If it's under warranty then now is the time to RMA it.
    Quote Originally Posted by blueelvis View Post
    Hi xtra & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Code:
    7: kd> !irp ffffe00128470bc0
    Irp is active with 3 stacks 2 is current (= 0xffffe00128470cd8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
       Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe00128c2f050 00000000 fffff80035f8cb3c-ffffe00127a5c0d0 Success Error Cancel pending
            \Driver\pctNdisMP nt!PopSystemIrpCompletion
       Args: 00015400 00000000 00000005 00000003
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe00127a5c0d0    
       Args: 00000000 00000000 00000000 00000000
    So, according to this dump file, the PC Tools Internet Security caused the IRP hang-up which caused the system to crash . Let's take a look at the other dump files -

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred.
    Code:
    3: kd> !errrec ffffe000be7f2028
    ===============================================================================
    Common Platform Error Record @ ffffe000be7f2028
    -------------------------------------------------------------------------------
    Record Id     : 01d0567a53f2f66c
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 3/4/2015 14:01:36 (UTC)
    Flags         : 0x00000000
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000be7f20a8
    Section       @ ffffe000be7f2180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000003
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000be7f20f0
    Section       @ ffffe000be7f2240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000003
    CPU Id        : c3 06 03 00 00 08 10 03 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe000be7f2240
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000be7f2138
    Section       @ ffffe000be7f22c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000001a8cb2a00
      Misc.       : 0x0000000000000086

    According to this dump, it seems like the L0 Cache of the processor is facing difficulties in writing content to the cache. I checked other dumps as well and in them as well the L0 Cache is said to be having problems. Let's take a look at your 3rd party drivers below -
    Code:
    **************************Wed Mar  4 19:31:36.504 2015 (UTC + 5:30)**************************
    kvnet.sys                    Wed Jul  7 13:19:57 2010 (4C3431A5)
    pctNdis64.sys                Thu Jul  8 03:07:30 2010 (4C34F39A)
    ElbyCDIO.sys                 Fri Dec 17 04:28:13 2010 (4D0A9985)
    pctNdis-PacketFilter64.sys   Wed Jan 12 02:26:58 2011 (4D2CC41A)
    pctgntdi64.sys               Mon Jan 17 00:19:12 2011 (4D333DA8)
    pctplfw64.sys                Mon Jan 17 00:34:19 2011 (4D334133)
    PxHlpa64.sys                 Mon Oct 17 19:59:34 2011 (4E9C3BCE)
    WinFPdrv.sys                 Wed Nov 23 11:19:36 2011 (4ECC8970)
    sptd.sys                     Sat Mar  3 22:15:52 2012 (4F524AC0)
    GEARAspiWDM.sys              Fri May  4 01:26:17 2012 (4FA2E2E1)
    btwl2cap.sys                 Thu Jul 26 20:44:41 2012 (50115EE1)
    AsIO.sys                     Wed Aug 22 15:24:47 2012 (5034AC67)
    Rt630x64.sys                 Fri May 10 15:29:08 2013 (518CC4EC)
    IOMap64.sys                  Tue Jul  2 13:57:47 2013 (51D28F03)
    intelppm.sys                 Thu Aug 22 14:16:35 2013 (5215CFEB)
    TeeDriverx64.sys             Thu Sep  5 23:32:18 2013 (5228C72A)
    RTKVHD64.sys                 Mon Oct  7 19:29:13 2013 (5252BE31)
    bcbtums.sys                  Fri Oct 18 02:15:30 2013 (52604C6A)
    asstor64.sys                 Mon Jan 27 15:00:34 2014 (52E6273A)
    btwampfl.sys                 Fri Jan 31 00:42:31 2014 (52EAA41F)
    btwavdt.sys                  Thu Mar 13 05:13:07 2014 (5320F10B)
    btwaudio.sys                 Thu May  8 03:13:40 2014 (536AA90C)
    AMDACPKSL.SYS                Sun Jun 22 08:01:43 2014 (53A6400F)
    AtihdWB6.sys                 Sun Jun 22 08:02:00 2014 (53A64020)
    bcmwl63a.sys                 Thu Sep  4 18:32:16 2014 (540862D8)
    atikmpag.sys                 Tue Sep 16 03:29:06 2014 (5417612A)
    atikmdag.sys                 Tue Sep 16 03:51:08 2014 (54176654)
    idmwfp.sys                   Fri Nov 28 21:06:54 2014 (54789696)
    http://www.carrona.org/drivers/driver.php?id=kvnet.sys
    http://www.carrona.org/drivers/driver.php?id=pctNdis64.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=pctNdis-PacketFilter64.sys
    http://www.carrona.org/drivers/driver.php?id=pctgntdi64.sys
    http://www.carrona.org/drivers/driver.php?id=pctplfw64.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    WinFPdrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys

    Please perform the below steps -

    1. Please remove all of the ASUS Bloatware from the system as it is known to cause problems.
    2. Please remove PC Tools Security Software till the time we are troubleshooting. This **link** would be helpful in it's proper removal.
    3. Please remove Daemon Tools and the SPTD.sys as they are known to cause problems.
    4. If you are still facing problems, please start with Prime95 testing over **HERE** and report back if any problems arise or not.




    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  5. #5


    Posts : 2,480
    Windows 10 Pro x64


    For Daemon tools, yes. You should do that.
    There is a HW error. You said it yourself that the PC is only 11 m.o. so it should be under warranty. RMA it then.
    Bloatware is unnecessary software that is put there by the manufacturer or installed with something else.
    Asus PCProbe Utility and ASUS Kernel Mode Driver Asus Smart Doctor/iTracker 2 Asus GPU Tweak
      My System SpecsSystem Spec

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Hey, I've recently switched from Windows 7 to Windows 8.1 - and I had a similar problem in Windows 7. I've attached the .zip from the SF debug tool (I also put in the report from BlueScreenView). While using Photoshop, my PC suddenly rebooted - no "Your PC ran into a problem" screen - leaving...
I have been getting a ton of bsods I have re installed video drivers, updated and reinstalled windows 8. Did countless hardware test(Video ram, check memory, Cpu test) all passed temperatures stay around 25-35 c. Recently uninstalled all video drivers and re installed. The bsods sometimes go away...
BSOD:0x00000124 And 0x00000101. in BSOD Crashes and Debugging
Hello, I have get the BSOD when playing games, it's a game pc and i just got it... most of the parts are fairly new except the video card. My pc: Operating System Windows 8.1 64-bit CPU AMD FX-8350 24 C Vishera 32nm Technology RAM 16,0GB Dual-Channel DDR3 @ 577MHz...
I'm having this BSOD since months ago and I can't find a good solution. Sometimes I can use my computer for over a month with no issues playing everyday for hours.. browsing the web etc. But sometimes like today I get 2 BSOD's on the same day playing for example Final Fantasy XIV ARR. I tried...
BSOD 0x00000124 in BSOD Crashes and Debugging
hi Im getting a bsod , just browsing, folding@home, playing something or pc is just idle. Components are maybe one month old. I dont have any ideas, tried everything already. Fresh windows 8.1 and all drivers installed. i7-4770k stock cooler Asus z87-A Corsair RM850 280x SSD: Adata SP900...
Hi guys, Having BSOD issues. I thought initially it was scaned from hardware issue maybe loose connectors but my build is less than 30 days old and i've reseated all parts about 4 days ago. It didnt BSOD for 4 days but today it BSOD while browsing the internet, the next BSOD was when trying to...
BSOD ERROR 0x00000124(ntoskrnl.exe+52a489) in BSOD Crashes and Debugging
Earlier I was Using Windows 7 ultimate X64bit. I had no problem at all. Recently I bought windows 8 pro. Now I am getting this BSOD ERROR 0x00000124(ntoskrnl.exe+52a489). No matter what I do .I keep getting this error. i enabled verifier. I Did Scannow through CMD. I cleaned my registry. Even I...
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