Let's start with this:
There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.
Please provide this report:
License Information (Windows 8)
Right click on the
button
Click on Command prompt =>
Inside the Command Prompt windows copy and paste the following command licensingdiag.exe -report "%userprofile%\Desktop\report.txt" -log "%userprofile%\Desktop\repfiles.cab"
Once finished please go to your desktop -> You will see two files report.txt and repfiles.cab -> Please select both files and add them into a zip file
Pretty sure that it has one, but haven't checked inside the case!
Memory
upgraded to 12 gB from 8 gB
Graphics Card(s)
has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
Sound Card
I'm nearly deaf, so this isn't used often
Monitor(s) Displays
Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
Screen Resolution
800x600
Hard Drives
One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
- Switched to 500 gB Samsung 840 series SSD - WOW!!!
PSU
Why do we ask this for laptops?
Case
Silver with a neat Samsung logo
Cooling
sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
Keyboard
Microsoft Natural - the same one I've used since it orignally came out around 1995
Mouse
no Mouse - Trackball!!!!
Internet Speed
too slow when I'm waiting for a download to finish