Windows 8 and 8.1 Forums


Random crashes even after re-installation of OS

  1. #1


    Posts : 19
    Windows 8.1

    Random crashes even after re-installation of OS


    Attachment 58627 Ok so ever since I built my computer I have been getting BSOD crashes and I have never been able to fix it. I have been on many forums and other website to see if they could help with the problem but they all failed. So I just kind of used my computer with the BSOD while playing video games and what not because it only happened about once a day. Although recently I have started to play cevo for CounterStrike (which is just another game client for competitive games and such), and the crashes have begun to be worse and crash during my games leaving me with a temporary ban that gets longer the more I leave games. So I for Christmas I thought that it might be my ram so I got two new sticks of 4gb ram and I also got a new graphics card because I thought that that could somehow be the problem(I needed a new GFX card anyways). Anyways after using my computer with the new stuff in it I still got the crashes. So after being very irritated just a couple of days ago I decided to let a buddy of mine (who is very good with computer repairs) format and install windows 8.1 on. It ran crashless the first day but then the second day I got a crash that i think was caused from something with USB 3.0 because whenever I would transfer a file through USB 3.0 it would crash although using the same 3.0 external hard drive it worked on the back panel through USB 2.0. So I said thats fine it just might be a driver issue and kind of ignored it for the time being. Then later on I was watching twitch and moved it to fullscreen on one of my monitors and it crashed after a minute or two on fullscreen (it did this same thing in the windows 7 too). Ever since then i have been getting the same random crashes as I used to in the windows 7 version of my computer. I have done many things to try and fix this but I have no idea what else it could be even after replacing almost half of my computer parts. So i am just out again to see if someone can help me finally find the fix to this irritating issue. Thanks!

    PC Specs:
    AMD fx 6200 3.8 ghz black edition
    gigabyte 750ti 2gb (with two monitors)
    2x 4gb G.Skill Ripjaws
    hyper 212 evo CPU fan
    3 case fans (one is a jetflow)
    Asrock 970 pro r.2
    Antec 620 WATT bronze
    Logitech G700s Mouse
    Razer Tartarus keypad

    P.S - I am willing to try anything to fix this!

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Do not run both AVG and MBAM residential protection. Please physically detach and uninstall any Razer devices. What else is connected via USB?
    If that doesn't help, please follow these instructions to enable Driver Verifier: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums

    Code:
    wdcsam64.sys Wed Apr 16 10:39:08 2008  (4805BB2C) 
    
    wdcsam64.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    LGBusEnum.sys Tue Nov 24 02:36:48  2009 (4B0B38B0) 
    Logitech Keyboard 
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys 
    
    LGVirHid.sys  Tue Nov 24 02:36:48 2009 (4B0B38B0) 
    Logitech Gamepanel Virtual  HID Device Driver 
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys 
    
    lvrs64.sys Tue Oct 23 04:11:24  2012 (5085FCCC) 
    Logitech Camera driver 
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys 
    
    lvuvc64.sys Tue Oct 23 04:12:08  2012 (5085FCF8) 
    Logitech USB Video Class Driver (WebCam) 
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys 
    
    LGSHidFilt.Sys Thu May 30 17:16:33  2013 (51A76D51) 
    Logitech Gaming KMDF HID driver[br]KB or mouse 
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys 
    
    Rt630x64.sys Fri Jul 26  09:01:35 2013 (51F21ECF) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    RTKVHD64.sys Tue Jul 30 14:06:46  2013 (51F7AC56) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    Razer Overlay Support Driver 
    http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys 
    
    mwac.sys Wed Jun 18 04:07:00 2014  (53A0F444) 
    Malwarebytes Web Access Control 
    http://www.carrona.org/drivers/driver.php?id=mwac.sys 
    
    avgrkx64.sys Wed Jun 18 21:03:17 2014  (53A1E275) 
    AVG Anti-Rootkit Driver 
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys 
    
    avgdiska.sys Wed Jun 18 21:03:29  2014 (53A1E281) 
    AVG Disk Driver 
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys 
    
    CMUSBDAC.sys Thu Aug 21 08:58:25  2014 (53F59891) 
    C-Media USB Audio Class 1.0 and 2.0 DAC Device Driver 
    http://www.carrona.org/drivers/driver.php?id=CMUSBDAC.sys 
    
    avgldx64.sys Thu Aug 28 21:47:21  2014 (53FF8749) 
    AVG AVI Loader Driver 
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys 
    
    mbam.sys Wed Sep 3 19:50:25 2014  (540754E1) 
    MBAMProtector 
    http://www.carrona.org/drivers/driver.php?id=mbam.sys 
    
    MBAMSwissArmy.sys Sat Sep 20 00:14:07  2014 (541CAAAF) 
    Malwarebytes Anti-malware 
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys 
    
    nvhda64v.sys Thu Oct 9  19:02:27 2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver)  
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    avgidsha.sys Tue Nov 18 21:42:01  2014 (546BAF19) 
    AVG IDS Application Activity Monitor Helper Driver 
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    avgfwd6a.sys Wed Dec 3 10:25:36  2014 (547ED710) 
    AVG 
    http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys 
    
    rzudd.sys Tue Dec 30 10:32:50  2014 (54A27142) 
    Razer Rzudd Engine Driver 
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys 
    
    rzkeypadendpt.sys Tue Dec 30  10:33:05 2014 (54A27151) 
    Razer keypad endpoint driver 
    http://www.carrona.org/drivers/driver.php?id=rzkeypadendpt.sys 
    
    rzjstk.sys Tue Dec 30  10:33:08 2014 (54A27154) 
    Razer JoyStick Device driver 
    http://www.carrona.org/drivers/driver.php?id=rzjstk.sys 
    
    NvStreamKms.sys  Mon Jan 12 18:56:42 2015 (54B40ADA) 
    nVidia Streaming Kernel  service - may cause BSOD in Win8.1 systems (found in May  2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00) MAY NOT BE A  PROBLEM, this is a tenative posting - Appears that April 29 driver is a problem,  July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    avgmfx64.sys Fri Jan 23  09:42:09 2015 (54C20961) 
    AVG Mini-Filter Resident Anti-Virus Shield 
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys 
    
    avgwfpa.sys Fri Jan 23 09:44:50  2015 (54C20A02) 
    AVG Firewall driver 
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys 
    
    avgloga.sys Tue Feb 3 10:47:20  2015 (54D09928) 
    AVG Logging Driver 
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys 
    
    nvlddmkm.sys Thu Feb 5 19:01:37  2015 (54D3B001) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvvadarm.sys Thu Feb 5 19:24:46  2015 (54D3B56E) 
    
    nvvadarm.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    avgidsdrivera.sys Thu Feb 19 21:26:53 2015 (54E6470D)  
    AVG IDS Application Activity Monitor Driver 
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys 
    
    
    
    Debug session time:  Sat Feb 28 16:03:43.831 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022815-26828-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 3:27:54.566  
    Probably caused by : ntkrnlmp.exe ( nt!PpmIdlePrepare+a0 ) 
    BugCheck 50,  {fffff78000040008, 0, fffff801f3c4b400, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff78000040008,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff801f3c4b400, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_nt!PpmIdlePrepare  
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Feb 28 12:35:14.252 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022815-51625-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 1:56:37.987  
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+23a ) 
    BugCheck A,  {ffffffffffd31370, 2, 0, fffff801ef40a520} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL  (a) 
    Bugcheck code 0000000A 
    Arguments: 
    Arg1: ffffffffffd31370,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
    Arg4: fffff801ef40a520, address which  referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: steamwebhelper 
    FAILURE_BUCKET_ID: AV_nt!KiPageFault  
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Feb 28 10:38:07.893 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022815-70625-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:00:18.628  
    Probably caused by : ntkrnlmp.exe ( nt!PpmIdlePrepare+a0 ) 
    BugCheck 50,  {fffff78000040008, 0, fffff80158a43400, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff78000040008,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff80158a43400, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_nt!PpmIdlePrepare  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Feb 28 10:27:31.000 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022815-36062-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  21:07:32.750 
    *** WARNING: Unable to verify timestamp for win32k.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for win32k.sys  
    Probably caused by : amdppm.sys ( amdppm!AcpiCStateIdlePrepare+10d8 )  
    BugCheck 1E, {ffffffffc0000005, fffff800859214a8, 0, ffffffffffffffff}  
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff800859214a8, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: ffffffffffffffff, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005_R 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_amdppm!AcpiCStateIdlePrepare  
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Feb 27 13:19:19.792 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022715-42453-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  0:32:36.543 
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+23a )  
    BugCheck A, {ffffe00263760e28, a, 1, fffff800733da7ab} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL  (a) 
    Bugcheck code 0000000A 
    Arguments: 
    Arg1: ffffe00263760e28,  memory referenced 
    Arg2: 000000000000000a, IRQL 
    Arg3: 0000000000000001,  bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
    Arg4: fffff800733da7ab, address which  referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_nt!KiPageFault  
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Feb 26 20:44:36.057 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022615-401812-01.dmp] 
    Built by:  9600.16452.amd64fre.winblue_gdr.131030-1505 
    System Uptime: 0 days  0:05:14.802 
    *** WARNING: Unable to verify timestamp for win32k.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for win32k.sys  
    Probably caused by : USBXHCI.SYS (  USBXHCI!Bulk_Transfer_CompleteCancelable+15a ) 
    BugCheck D1, {b8, 2, 0,  fffff8000023a70a} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: 00000000000000b8,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff8000023a70a,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  AV_USBXHCI!Bulk_Transfer_CompleteCancelable 
    BiosVersion = P1.50  
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer = To Be Filled By O.E.M.  
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Feb 26 19:37:50.916 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022615-34593-01.dmp] 
    Built by:  9600.16404.amd64fre.winblue_gdr.130913-2141 
    System Uptime: 0 days  0:16:03.652 
    *** WARNING: Unable to verify timestamp for win32k.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for win32k.sys  
    Probably caused by : USBXHCI.SYS (  USBXHCI!Bulk_Transfer_CompleteCancelable+15a ) 
    BugCheck D1, {b8, 2, 0,  fffff8000029b70a} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: 00000000000000b8,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff8000029b70a,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  AV_USBXHCI!Bulk_Transfer_CompleteCancelable 
    BiosVersion = P1.50  
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer = To Be Filled By O.E.M.  
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Feb 26 19:21:12.415 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022615-45984-01.dmp] 
    Built by:  9600.16404.amd64fre.winblue_gdr.130913-2141 
    System Uptime: 0 days  0:29:38.149 
    *** WARNING: Unable to verify timestamp for win32k.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for win32k.sys  
    Probably caused by : USBXHCI.SYS (  USBXHCI!Bulk_Transfer_CompleteCancelable+15a ) 
    BugCheck D1, {b8, 2, 0,  fffff8000020870a} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: 00000000000000b8,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff8000020870a,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  AV_USBXHCI!Bulk_Transfer_CompleteCancelable 
    BiosVersion = P1.50  
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer = To Be Filled By O.E.M.  
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Mar 01 11:06:24 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Mar 01 11:06:24 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Mar 01 11:06:24 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 19
    Windows 8.1


    Thank you so much for the reply!

    To start off I was able to disable the NvStreamKms.sys that is highlighted in red. Although I my logitech drivers are highlighted red as well in your reply even though i did just install them from the website the day before, but i did reinstall it just in case. Also it says that i need a logitech keyboard driver but i do not currently have a logitech keyboard so i did not know what to do there. The other items that i do have connected through USB are a Blue Snowball Microphone, logitech mouse and a logitech mouse charger, logitech webcam, cm storm keyboard. I did go ahead and follow the instructions on how to run the driver verifier but i did run into the problem where i had to use my restore point because my computer would not boot into windows. So i am not sure if that affected anything but i did continue to follow the instructions and here is my final command i put in and the results Gyazo - 20efac9fe337ac2d0708b646f93e6f2a.png (i am not sure if i did this right so please let me know if i need to redo it correctly this time, sorry). I am also going to attach an updated dm collector just in case you might need it.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    No, please re-enable Driver Verifier. When it crashes, upload its minidumps, because it will help me determine the cause. I am highly suspicious of some USB connected device to be the culprit. Don't worry about Logitech drivers. That just means that they are not 8.1 compatible version, AFAIK, Log hasn't released an updated version of them.
      My System SpecsSystem Spec

  5. #5


    Posts : 19
    Windows 8.1


    I have not got the chance to run the verifier yet but i will tonight or tomorrow for sure. Although my computer has gotten a couple more crashes and i happened to look at the reasons for them through BlueScreenViewer and this one happened to catch my eye because you had mentioned something about USB's Gyazo - 30f26811e40d6374df2b3aef1b146595.png but like i said i will run the verifier once i learn how to do it right and get the time to.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Yes. Try disconnecting the USB devices one by one and see if your system still crashes.
      My System SpecsSystem Spec

  7. #7


    Posts : 19
    Windows 8.1


    Ok so i finally got a chance to finally try the verifier although i am having a bit of trouble. My computer does not boot after it makes me restart to make the changes go into affect but when i type in my password to log in my computer crashes and i have to use my restore point. Am I doing something wrong? I did follow those instructions step by step and did not see anything there as to how to get around this. Is there an alternative to this or a different method maybe? Also I have removed most of the usbs besides my microphone, keyboard, and mouse. So far no crashes but I have not been on too long
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    When that happens try booting in Safe Mode or performing a Clean boot and look for the created minidumps.
      My System SpecsSystem Spec

  9. #9


    Posts : 19
    Windows 8.1


    Im a bit confused. So you want me to do the same with the verify steps but then when it doesnt boot I should try and boot with safe mode? If that doesnt work what do you mean by clean boot? And last where will the minidumps be located?
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    Yes. I mean this: Troubleshoot Problem with Clean Boot in Windows 8
    Minidumps are located in C/: Windows/Minidump folder.
    If that doesn't work boot from a live media like live linux of some sort just to extract the minidump so I could analyze further.
      My System SpecsSystem Spec

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I've been on Windows 8 for a little over a year (never had a single crash/BSOD) and upgraded to 8.1 about 3 months ago. Just a couple weeks ago I started receiving some seemingly random crashes. I'm not getting a BSOD. Every time it happens the mouse cursor will start acting sporadically (very...
Random crashes in BSOD Crashes and Debugging
Hello there, everyone. I've been having some pretty random crashes with my Windows 8 installation the last 2 days and the only thing that changed was that now I connect my PC is connected directly to WAN (I have some issues with my router). Not that I think that this problem is related to it...
Random Crashes with Windows 8 in BSOD Crashes and Debugging
Hi. Recently switched to Windows 8 and on a far to regular basis it is restarting the computer, often without opening an application. Any help would be greatly appreciated.
Random Crashes - W8 Pro 64-Bit in BSOD Crashes and Debugging
I am having random crashes. Dump files are attached. Could someone please help me figure out what is going on. Thanks in advance for your help. p
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