Windows 8 and 8.1 Forums


Random crashes even after re-installation of OS

  1. #11


    Posts : 19
    Windows 8.1


    Ok I did get my computer to boot up in safe mode. So if I'm following that guide correctly all I do now is let it run for as long as I can around 24 hours? I did type in verify /query and it said no drivers verified but I'm assuming that's because I just started it. Also should I be running this with the usbs still unplugged?


    Thanks for all your help so far!

      My System SpecsSystem Spec

  2. #12


    Posts : 2,480
    Windows 10 Pro x64


    You booted up after DV has crashed? If so, please give me the dumps (upload them from Safe Mode with Networking).
      My System SpecsSystem Spec

  3. #13


    Posts : 19
    Windows 8.1


    Sorry If I had confused you but to get it straight when I booted up with DV it wouldn't boot past the login screen. So you want me to give you the mini dump from that crash during the login screen through safe mode with networking?
      My System SpecsSystem Spec

  4. #14


    Posts : 19
    Windows 8.1


    Ok well i got home and am going to do what i think you are wanting me to do as i said in the last post but here is my entire dump folder. I am still on windows safe mode with networking.
      My System SpecsSystem Spec

  5. #15


    Posts : 2,480
    Windows 10 Pro x64


    Excellent We have the culprit. Please detach Razer devices from the computer and uninstall their drivers completely.
    Code:
    LGBusEnum.sys Tue Nov 24 02:36:48 2009  (4B0B38B0) 
    Logitech Keyboard 
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys 
    
    LGVirHid.sys  Tue Nov 24 02:36:48 2009 (4B0B38B0) 
    Logitech Gamepanel Virtual  HID Device Driver 
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys 
    
    lvrs64.sys Tue Oct 23 04:11:24  2012 (5085FCCC) 
    Logitech Camera driver 
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys 
    
    lvuvc64.sys Tue Oct 23 04:12:08  2012 (5085FCF8) 
    Logitech USB Video Class Driver (WebCam) 
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys 
    
    LGSHidFilt.Sys Thu May 30 17:16:33  2013 (51A76D51) 
    Logitech Gaming KMDF HID driver[br]KB or mouse 
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys 
    
    Rt630x64.sys Fri Jul 26  09:01:35 2013 (51F21ECF) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    RTKVHD64.sys Tue Jul 30 14:06:46  2013 (51F7AC56) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    Razer Overlay Support Driver 
    http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys 
    
    avgrkx64.sys Wed Jun 18 21:03:17  2014 (53A1E275) 
    AVG Anti-Rootkit Driver 
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys 
    
    avgdiska.sys Wed Jun 18 21:03:29  2014 (53A1E281) 
    AVG Disk Driver 
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys 
    
    CMUSBDAC.sys Thu Aug 21 08:58:25  2014 (53F59891) 
    C-Media USB Audio Class 1.0 and 2.0 DAC Device Driver 
    http://www.carrona.org/drivers/driver.php?id=CMUSBDAC.sys 
    
    avgldx64.sys Thu Aug 28 21:47:21  2014 (53FF8749) 
    AVG AVI Loader Driver 
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys 
    
    mbam.sys Wed Sep 3 19:50:25 2014  (540754E1) 
    MBAMProtector 
    http://www.carrona.org/drivers/driver.php?id=mbam.sys 
    
    nvhda64v.sys Thu Oct 9 19:02:27 2014  (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    avgidsha.sys Tue Nov 18 21:42:01  2014 (546BAF19) 
    AVG IDS Application Activity Monitor Helper Driver 
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    avgfwd6a.sys Wed Dec 3 10:25:36  2014 (547ED710) 
    AVG 
    http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys 
    
    rzudd.sys Tue Dec 30 10:32:50  2014 (54A27142) 
    Razer Rzudd Engine Driver 
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys 
    
    rzkeypadendpt.sys Tue Dec 30  10:33:05 2014 (54A27151) 
    Razer keypad endpoint driver 
    http://www.carrona.org/drivers/driver.php?id=rzkeypadendpt.sys 
    
    rzjstk.sys Tue Dec 30  10:33:08 2014 (54A27154) 
    Razer JoyStick Device driver 
    http://www.carrona.org/drivers/driver.php?id=rzjstk.sys 
    
    avgmfx64.sys Fri Jan 23 09:42:09  2015 (54C20961) 
    AVG Mini-Filter Resident Anti-Virus Shield 
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys 
    
    avgwfpa.sys Fri Jan 23 09:44:50  2015 (54C20A02) 
    AVG Firewall driver 
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys 
    
    avgloga.sys Tue Feb 3 10:47:20  2015 (54D09928) 
    AVG Logging Driver 
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys 
    
    nvlddmkm.sys Thu Feb 5 19:01:37  2015 (54D3B001) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvvadarm.sys Thu Feb 5 19:24:46  2015 (54D3B56E) 
    
    nvvadarm.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    avgidsdrivera.sys Thu Feb 19 21:26:53 2015 (54E6470D)  
    AVG IDS Application Activity Monitor Driver 
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys 
    
    
    
    Debug session time:  Tue Mar 3 19:27:05.553 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\030315-25515-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:00:58.394  
    *** WARNING: Unable to verify timestamp for rzpmgrk.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for rzpmgrk.sys  
    Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 ) 
    BugCheck C4, {f6, ac,  ffffe000bdeed080, fffff801b69f9430} 
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION  (c4) 
    Bugcheck code 000000c4 
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)  
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as  KernelMode. 
    Arg2: 00000000000000ac, Handle value being referenced. 
    Arg3:  ffffe000bdeed080, Address of the current process. 
    Arg4: fffff801b69f9430,  Address inside the driver that is performing the incorrect reference.  
    BUGCHECK_STR: 0xc4_f6 
    PROCESS_NAME: userinit.exe 
    FAILURE_BUCKET_ID:  0xc4_f6_VRF_rzpmgrk+1430  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Mar 3 17:55:58.392 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030315-31500-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 1:49:48.130  
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR:  Module load completed but symbols could not be loaded for ntoskrnl.exe  
    Probably caused by : ntoskrnl.exe ( nt+55842 ) 
    BugCheck 1E,  {ffffffffc0000005, fffff8009b8de842, 0, 4000190} 
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff8009b8de842, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: 0000000004000190, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005_R 
    FAILURE_BUCKET_ID: WRONG_SYMBOLS  
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Mar 3 16:01:54.373 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030315-20421-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:01:52.214  
    *** WARNING: Unable to verify timestamp for rzpmgrk.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for rzpmgrk.sys  
    Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 ) 
    BugCheck C4, {f6, 4c,  ffffe000d7870180, fffff80199784430} 
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION  (c4) 
    Bugcheck code 000000c4 
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)  
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as  KernelMode. 
    Arg2: 000000000000004c, Handle value being referenced. 
    Arg3:  ffffe000d7870180, Address of the current process. 
    Arg4: fffff80199784430,  Address inside the driver that is performing the incorrect reference.  
    BUGCHECK_STR: 0xc4_f6 
    PROCESS_NAME: AtBroker.exe 
    FAILURE_BUCKET_ID:  0xc4_f6_VRF_rzpmgrk+1430  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Mar 3 15:39:44.011 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030315-26046-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 1:36:11.748  
    *** WARNING: Unable to verify timestamp for win32k.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for win32k.sys 
    Probably  caused by : ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+14e ) 
    BugCheck 1E,  {ffffffffc0000005, fffff8004d06a5ae, 0, e5} 
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff8004d06a5ae, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: 00000000000000e5, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005_R 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!PpmIdleExecuteTransition  
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Mar 3 14:02:57.912 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030315-27125-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:51:42.648  
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR:  Module load completed but symbols could not be loaded for ntoskrnl.exe  
    Probably caused by : ntoskrnl.exe ( nt+17296c ) 
    BugCheck 1E,  {ffffffffc0000005, fffff80335df496c, 0, ffffffffffffffff} 
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff80335df496c, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: ffffffffffffffff, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005_R 
    FAILURE_BUCKET_ID: WRONG_SYMBOLS  
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Mar 3 13:10:44.942 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030315-27156-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:21:06.679  
    Probably caused by : hardware ( nt!NtWaitForMultipleObjects+25 )  
    BugCheck 3B, {c000001d, fffff8009fbe68f9, ffffd00139454d80, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c000001d,  Exception code that caused the bugcheck 
    Arg2: fffff8009fbe68f9, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd00139454d80, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: audiodg.exe 
    FAILURE_BUCKET_ID:  IP_MISALIGNED 
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013  
    SystemManufacturer = To Be Filled By O.E.M. 
    SystemProductName = To Be  Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Mar 3 12:49:06.018 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030315-29171-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:29:59.754  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2488b )  
    BugCheck 50, {fffff801f3664210, 0, fffff801ef6235e0, 2} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff801f3664210,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff801ef6235e0, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000002,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_nt!_??_::FNODOBFM::_string_  
    BiosVersion = P1.50 
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Mar 3 12:18:37.269 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\030315-32140-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days  18:14:16.006 
    *** WARNING: Unable to verify timestamp for win32k.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for win32k.sys  
    Probably caused by : ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+473 )  
    BugCheck 1E, {ffffffffc0000096, fffff800892e48d3, 0, 0} 
    BugCheck Info:  KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000096,  The exception code that was not handled 
    Arg2: fffff800892e48d3, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: 0000000000000000, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000096 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x1E_c0000096_nt!PpmIdleExecuteTransition 
    BiosVersion = P1.50  
    BiosReleaseDate = 10/02/2013 
    SystemManufacturer = To Be Filled By O.E.M.  
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Mar 04 19:59:55 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Mar 04 19:59:55 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Mar 04 19:59:55 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  6. #16


    Posts : 19
    Windows 8.1


    Ok so detach them and uninstall the drivers and see if my computer crashes? Can I now boot back up into regular windows now as well?
      My System SpecsSystem Spec

  7. #17


    Posts : 2,480
    Windows 10 Pro x64


    Try it. If not, re do the safe mode thing to see what's causing them now.
      My System SpecsSystem Spec

  8. #18


    Posts : 19
    Windows 8.1


    Ok so I booted my computer back up to normal without the DV by restoring to my save and I have uninstalled both Razer Synapse and I think all of the razer drivers. I went into my device mananger and showed hidden devices and uninstalled all of the razer inputs that I saw as you can see here Gyazo - 2ea5e7bf7cd65a542bc72ae44f033c2a.png . For now ill let you know if I get another crash which I am REALLY HOPING I dont and also is there anymore that i need to do to completely remove the razer drivers? I also forgot to mention that i deleted the razer folder in program files.
      My System SpecsSystem Spec

  9. #19


    Posts : 2,480
    Windows 10 Pro x64


    Of course, you shouldn't be using any Razer devices. Although I would have preferred if you have done these steps from Safe Mode with Networking and then tried to boot up in normal mode, but it's OK. Monitor your PC for further crashes.
      My System SpecsSystem Spec

  10. #20


    Posts : 19
    Windows 8.1


    Ya i tried in safe mode with networking but when i went to remove synapse it would not let me for some reason so i just booted normal. But sadly we are back to the crashes already. I went to join an arma 3 server and it crashed out of no where. Here is a gyazo from BlueScreenView and ill attach another DM Collector. Gyazo - dcbe12cdbf4a3b501f5f084a0c5af29b.png
      My System SpecsSystem Spec

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