Windows 8 and 8.1 Forums


BSOD while playing DOTA 2, error 0x000000d1

  1. #1


    Posts : 3
    Win 8.1

    BSOD while playing DOTA 2, error 0x000000d1


    Hello everyone,

    I've encountered BSOD a couple of times when I am playing DOTA 2, I'm not sure what is the cause of this and I thank your kindness if you would be able to shed some light as to what I should do to prevent this from happening again. Happened a couple of times already. I've also updated all of my drivers except the latest NVIDIA driver. Currently using version 347.25. Please PM me should you need additional information regarding this issue. Thank you.

    My laptop specs are below :

    Operating System
    Windows 8.1 64 bit.

    CPU
    i7-4710 MQ (2.50Ghz)
    Intel HM 87 Express Chipset

    RAM
    16GB Dual-Channel DDR3L @ 1600MHz

    Graphics
    Nvidia GeForce GTX 970m X 2 SLI

    Storage
    1TB Seagate SSHD X 2

    Wireless Network
    Intel Dual Band Wireless AC 7260

    Chassis
    Clevo P377SM-A

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Update drivers in red, physically detach Razer devices for the time being. Disable nVidia Streaming Kernel Service in services.msc
    Update: Driver Reference Table - SynTP.sys

    Code:
    psd.sys Sun Jul 19 22:17:45 2009 (4A637F69)  
    Infineon Security Platform driver. 
    http://www.carrona.org/drivers/driver.php?id=psd.sys 
    
    MBfilt64.sys Fri  Jul 31 05:40:32 2009 (4A7267B0) 
    Realtek HiDefinition Audio driver  (file labelled as Creative Audio Driver) - Was found in the latest Win8 version  available from Realtek on 07Sep2013 
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    AcpiCtlDrv.sys Tue Jul 17  19:07:16 2012 (50059BC4) 
    Intel(R) Extreme Tuning Utility Performance Tuning  Acpi Control Driver 
    http://www.carrona.org/drivers/driver.php?id=AcpiCtlDrv.sys 
    
    speedfan.sys Sat Dec 29  21:59:35 2012 (50DF59B7) 
    SpeedFan 
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys 
    
    ElbyCDIO.sys Mon Mar 4 10:21:51  2013 (513467AF) 
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby  CloneDVD™ 2)/AnyDVD 
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys 
    
    AirplaneModeHid.sys Thu Jun 27  23:28:59 2013 (51CCAE9B) 
    Insyde Airplane Mode HID Mini-drive 
    http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys 
    
    VClone.sys Wed Jul 24  17:02:55 2013 (51EFEC9F) 
    VirtualCloneCD Driver by Elaborate Bytes AG 
    http://www.carrona.org/drivers/driver.php?id=VClone.sys 
    
    FPWinIo.sys Thu Aug 8 09:44:50 2013  (52034C72) 
    Egis Technologies Biometric Scanners 
    http://www.carrona.org/drivers/driver.php?id=FPWinIo.sys 
    
    ICCWDT.sys Mon Aug 12 19:59:08  2013 (5209226C) 
    IIntel(R) Watchdog Timer Driver 
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys 
    
    Rt630x64.sys Thu Aug 15 08:23:59  2013 (520C73FF) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    SvThANSP.sys Sat Oct 12 05:08:38  2013 (5258BD36) 
    Savitech Hotkey Driver 
    http://www.carrona.org/drivers/driver.php?id=SvThANSP.sys 
    
    RTKVHD64.sys Mon Dec 30 13:17:50  2013 (52C1646E) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    RtsBaStor.sys Tue Jan 7 07:07:56  2014 (52CB99BC) 
    Realtek Pcie CardReader Driver for 2K/XP/Vista/Win7 
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys 
    
    SynTP.sys Fri Jan 10 04:16:42  2014 (52CF661A) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Fri Jan 10  04:21:21 2014 (52CF6731) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    iocbios2.sys Fri Jan 17 20:43:11 2014  (52D987CF) 
    Intel Extreme Tuning Utility Performance Tuning Driver 
    http://www.carrona.org/drivers/driver.php?id=iocbios2.sys 
    
    TeeDriverx64.sys Thu Mar 13  19:21:52 2014 (5321F740) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    rzpmgrk.sys Thu Apr 17  21:36:12 2014 (53502D2C) 
    Razer Overlay Support Driver 
    http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys 
    
    btmaux.sys Tue May 13 06:45:28  2014 (5371A368) 
    Intel Bluetooth Auxiliary Service 
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys 
    
    btmhsf.sys Tue Jun 17 08:25:17 2014  (539FDF4D) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys 
    
    rzendpt.sys Fri Sep 5 05:22:07 2014  (54092C5F) 
    Razer RzEndPt driver 
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys 
    
    rzudd.sys Fri Sep 5 05:22:11 2014  (54092C63) 
    Razer Rzudd Engine Driver 
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys 
    
    ibtusb.sys Fri Oct 3 00:44:17 2014  (542DD541) 
    Intel(R) Wireless Bluetooth(R) Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ibtusb.sys 
    
    nvhda64v.sys Thu Oct 9 19:02:27  2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    HKMouFltr.sys Wed Oct 29 09:56:30  2014 (5450ABBE) 
    
    HKMouFltr.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    HKKbdFltr.sys Wed Oct 29 09:56:30 2014 (5450ABBE)  
    
    HKKbdFltr.sys - this  driver hasn't been added to the DRT as of this run. Please search Google/Bing  for the driver if additional information is needed. 
    
    nvvad64v.sys  Thu Nov 20 16:33:54 2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    Netwbw02.sys Mon Dec 8 10:41:54  2014 (54857262) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link  Adapter 
    http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys 
    
    nvlddmkm.sys Fri Jan 9 23:22:06  2015 (54B0548E) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    
    
    Debug session time:  Fri Feb 27 04:33:06.781 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022715-14093-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days  20:07:04.495 
    *** WARNING: Unable to verify timestamp for SynTP.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for SynTP.sys  
    Probably caused by : SynTP.sys ( SynTP+61584 ) 
    BugCheck D1,  {ffffe000e7fe9004, 2, 0, fffff801fe797584} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffe000e7fe9004,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff801fe797584,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_SynTP+61584  
    MaxSpeed: 2500 
    CurrentSpeed: 2494 
    BiosVersion = 4.6.5  
    BiosReleaseDate = 11/28/2014 
    SystemManufacturer = Notebook  
    SystemProductName = P377SM-A  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Thu Feb 26 07:36:45.352 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022615-11468-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 2:04:39.066  
    *** WARNING: Unable to verify timestamp for SynTP.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for SynTP.sys 
    Probably caused  by : SynTP.sys ( SynTP+61584 ) 
    BugCheck D1, {ffffe0005da44000, 2, 0,  fffff800392da584} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffe0005da44000,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff800392da584,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_SynTP+61584  
    MaxSpeed: 2500 
    CurrentSpeed: 2494 
    BiosVersion = 4.6.5  
    BiosReleaseDate = 11/28/2014 
    SystemManufacturer = Notebook  
    SystemProductName = P377SM-A  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Thu Feb 26 05:31:38.564 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022615-12515-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:29:52.290  
    *** WARNING: Unable to verify timestamp for SynTP.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for SynTP.sys 
    Probably caused  by : SynTP.sys ( SynTP+61584 ) 
    BugCheck D1, {ffffe00091a00004, 2, 0,  fffff80186165584} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffe00091a00004,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff80186165584,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: dota.exe 
    FAILURE_BUCKET_ID:  AV_SynTP+61584 
    MaxSpeed: 2500 
    CurrentSpeed: 2494 
    BiosVersion = 4.6.5  
    BiosReleaseDate = 11/28/2014 
    SystemManufacturer = Notebook  
    SystemProductName = P377SM-A  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Tue Feb 3 15:48:22.536 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020315-24187-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  7:20:30.254 
    *** WARNING: Unable to verify timestamp for SynTP.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for SynTP.sys  
    Probably caused by : SynTP.sys ( SynTP+61584 ) 
    BugCheck D1,  {ffffe0015f497000, 2, 0, fffff801403a5584} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffe0015f497000,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff801403a5584,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_SynTP+61584  
    MaxSpeed: 2500 
    CurrentSpeed: 2494 
    BiosVersion = 4.6.5  
    BiosReleaseDate = 11/28/2014 
    SystemManufacturer = Notebook  
    SystemProductName = P377SM-A  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Wed Jan 28 14:35:57.974 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012815-14859-01.dmp] 
    Built by:  9600.16452.amd64fre.winblue_gdr.131030-1505 
    System Uptime: 2 days  0:43:31.689 
    *** WARNING: Unable to verify timestamp for SynTP.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for SynTP.sys  
    Probably caused by : SynTP.sys ( SynTP+61584 ) 
    BugCheck D1,  {ffffe0000b400008, 2, 0, fffff80002ea0584} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffe0000b400008,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff80002ea0584,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_SynTP+61584  
    MaxSpeed: 2500 
    CurrentSpeed: 2494 
    BiosVersion = 4.6.5  
    BiosReleaseDate = 11/28/2014 
    SystemManufacturer = Notebook  
    SystemProductName = P377SM-A  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Sat Jan 10 20:48:37.363 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011115-12234-01.dmp] 
    Built by:  9600.16384.amd64fre.winblue_rtm.130821-1623 
    System Uptime: 0 days  4:44:31.076 
    *** WARNING: Unable to verify timestamp for SynTP.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for SynTP.sys  
    Probably caused by : SynTP.sys ( SynTP+61584 ) 
    BugCheck D1,  {ffffe00009e00000, 2, 0, fffff80002cac584} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffe00009e00000,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff80002cac584,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: dota.exe 
    FAILURE_BUCKET_ID:  AV_SynTP+61584 
    MaxSpeed: 2500 
    CurrentSpeed: 2494 
    BiosVersion = 4.6.5  
    BiosReleaseDate = 09/16/2014 
    SystemManufacturer = Notebook  
    SystemProductName = P377SM-A  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Fri Jan 9 07:49:51.035 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010915-11765-01.dmp] 
    Built by:  9600.16384.amd64fre.winblue_rtm.130821-1623 
    System Uptime: 0 days  3:49:34.748 
    *** WARNING: Unable to verify timestamp for SynTP.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for SynTP.sys  
    Probably caused by : SynTP.sys ( SynTP+61584 ) 
    BugCheck D1,  {ffffe00008600008, 2, 0, fffff80002790584} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffe00008600008,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff80002790584,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: bf4.exe 
    FAILURE_BUCKET_ID:  AV_SynTP+61584 
    MaxSpeed: 2500 
    CurrentSpeed: 2494 
    BiosVersion = 4.6.5  
    BiosReleaseDate = 09/16/2014 
    SystemManufacturer = Notebook  
    SystemProductName = P377SM-A  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2015 Feb 27 15:13:21 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 27 15:13:21 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 27 15:13:21 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Win 8.1


    Thank you very much. Did pretty much everything you've told me to except updating the Infineon Security Driver. Not too sure about how to update because there's nothing to download on their website and i'm not sure what is the driver for. But so far there's not been a single BSOD. Probably because I've updated my GTX 970m driver to the latest 347.52. Thanks again
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Glad to hear that. Keep me updated.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Win 8.1


    Hey softwaremaniac, the problem still persist but only when I play Dota 2. Other games such as battlefield 4, dying light are not affected at all. Its pretty random when the BSOD occurs, not sure what to do next. If i unplug my razer mouse what should replace it with?
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Anything, really. Just to test if the issue occurs even when it's unplugged.
      My System SpecsSystem Spec

  7. #7


    Posts : 2
    Win8.1


    Any update on this? I'm suffering from the same problem on a Clevo P670SG, and another guy on a P650SE also has it.
    For me the BSOD is SynTP.sys, unless I uninstall the Synaptics Touchpad driver, then it will be hkkbdfltr.sys

    We've tried BIOS updates, formatting and tried without using a Razer mouse, but just keeps happening.
    The only games I've tried so far are TF2 and Far Cry 4, could happen 5 mins in or 3 hours in, random.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Please create your own thread.
      My System SpecsSystem Spec

BSOD while playing DOTA 2, error 0x000000d1
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