Windows 8 and 8.1 Forums


BSOD whatching videos over network

  1. #1


    Central Florida
    Posts : 5
    Windows 8.1 trial

    BSOD whatching videos over network


    I have been getting constant BSOD when watching videos over the network.
    This issue usually takes 30-60 min to show.

    Appreciate any help on this matter.

    Thanks.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi nrosario & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem.
    Code:
    4: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`25adaf78 fffff801`8cba2e18 atikmdag+0xbc7b9
    01 ffffd000`25adaf80 ffffe001`c0001000 atikmdag+0x12de18
    02 ffffd000`25adaf88 fffff801`8cbef57e 0xffffe001`c0001000
    03 ffffd000`25adaf90 ffffe001`baebe000 atikmdag+0x17a57e
    04 ffffd000`25adaf98 fffff801`8cbef33b 0xffffe001`baebe000
    05 ffffd000`25adafa0 00000000`009f00a5 atikmdag+0x17a33b
    06 ffffd000`25adafa8 fffff801`8cb54b54 0x9f00a5
    07 ffffd000`25adafb0 00000000`00000000 atikmdag+0xdfb54

    So, according to the dump files, the ATI Driver is acting up and hence the system is crashing. I would suggest you to uninstall the current version of ATI Driver using the Display Driver Uninstaller from this **LINK**. Once the driver is uninstalled, install only the DRIVER from either the latest driver package or try a driver package which is few versions older.


    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Central Florida
    Posts : 5
    Windows 8.1 trial


    Thank you blueelvis
    ,

    I will try your recommendation and let you know how it goes.

      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    You are welcome ^_^.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  5. #5


    Central Florida
    Posts : 5
    Windows 8.1 trial


    -UPDATE-

    Uninstalled every trace of the drivers and did a clean re-install.
    Everything seems good so far.
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by nrosario View Post
    -UPDATE-

    Uninstalled every trace of the drivers and did a clean re-install.
    Everything seems good so far.
    Hi nrosario ^_^,

    Make sure you test the system for a while for instability. If you think the problem is solved, kindly mark this thread as solved


    -Pranav
      My System SpecsSystem Spec

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