Solved BSOD whatching videos over network

nrosario

New Member
Messages
5
Location
Central Florida
I have been getting constant BSOD when watching videos over the network.
This issue usually takes 30-60 min to show.

Appreciate any help on this matter.

Thanks.
 

My Computer

System One

  • OS
    Windows 8.1 trial
    Computer type
    PC/Desktop
    CPU
    Intel i7-4790K
    Motherboard
    MSI Z87 MPOWER
    Memory
    G.SKILL RipjawsX 2133 32GB
    Graphics Card(s)
    XFX R9 295X2
    Sound Card
    ASUS Xonar DX
    Monitor(s) Displays
    (3x) Benq BL3200
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung SSD 840 EVO 250gb
    PSU
    PC Power & Cooling 1200w
    Case
    Cooler Master Storm Stryker
    Cooling
    CRYORIG R1 Universal
    Keyboard
    Razer Black Widow Ultimate
    Mouse
    Logitech G700s
    Internet Speed
    50mbps
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    Chrome
    Antivirus
    Bitdefender
Hi nrosario & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem.
Code:
4: kd> knL
 # Child-SP          RetAddr           Call Site
00 ffffd000`25adaf78 fffff801`8cba2e18 [B][U]atikmdag[/U][/B]+0xbc7b9
01 ffffd000`25adaf80 ffffe001`c0001000 atikmdag+0x12de18
02 ffffd000`25adaf88 fffff801`8cbef57e 0xffffe001`c0001000
03 ffffd000`25adaf90 ffffe001`baebe000 atikmdag+0x17a57e
04 ffffd000`25adaf98 fffff801`8cbef33b 0xffffe001`baebe000
05 ffffd000`25adafa0 00000000`009f00a5 atikmdag+0x17a33b
06 ffffd000`25adafa8 fffff801`8cb54b54 0x9f00a5
07 ffffd000`25adafb0 00000000`00000000 atikmdag+0xdfb54


So, according to the dump files, the ATI Driver is acting up and hence the system is crashing. I would suggest you to uninstall the current version of ATI Driver using the Display Driver Uninstaller from this **LINK**. Once the driver is uninstalled, install only the DRIVER from either the latest driver package or try a driver package which is few versions older.


Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Thank you blueelvis
,

I will try your recommendation and let you know how it goes.

 

My Computer

System One

  • OS
    Windows 8.1 trial
    Computer type
    PC/Desktop
    CPU
    Intel i7-4790K
    Motherboard
    MSI Z87 MPOWER
    Memory
    G.SKILL RipjawsX 2133 32GB
    Graphics Card(s)
    XFX R9 295X2
    Sound Card
    ASUS Xonar DX
    Monitor(s) Displays
    (3x) Benq BL3200
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung SSD 840 EVO 250gb
    PSU
    PC Power & Cooling 1200w
    Case
    Cooler Master Storm Stryker
    Cooling
    CRYORIG R1 Universal
    Keyboard
    Razer Black Widow Ultimate
    Mouse
    Logitech G700s
    Internet Speed
    50mbps
    Browser
    Chrome
    Antivirus
    Bitdefender
You are welcome ^_^.

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
-UPDATE-

Uninstalled every trace of the drivers and did a clean re-install.
Everything seems good so far.
 

My Computer

System One

  • OS
    Windows 8.1 trial
    Computer type
    PC/Desktop
    CPU
    Intel i7-4790K
    Motherboard
    MSI Z87 MPOWER
    Memory
    G.SKILL RipjawsX 2133 32GB
    Graphics Card(s)
    XFX R9 295X2
    Sound Card
    ASUS Xonar DX
    Monitor(s) Displays
    (3x) Benq BL3200
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung SSD 840 EVO 250gb
    PSU
    PC Power & Cooling 1200w
    Case
    Cooler Master Storm Stryker
    Cooling
    CRYORIG R1 Universal
    Keyboard
    Razer Black Widow Ultimate
    Mouse
    Logitech G700s
    Internet Speed
    50mbps
    Browser
    Chrome
    Antivirus
    Bitdefender
-UPDATE-

Uninstalled every trace of the drivers and did a clean re-install.
Everything seems good so far.

Hi nrosario ^_^,

Make sure you test the system for a while for instability. If you think the problem is solved, kindly mark this thread as solved :)


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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