Windows 8 and 8.1 Forums


BSOD randomly probably caused by: ntkrnlmp.exe

  1. #1


    Posts : 5
    Windows 8.1 64-bit

    BSOD randomly probably caused by: ntkrnlmp.exe


    Hey everyone! Just registered to these forums and am in need of assistance.

    I have been having BSOD's resulting from a few different errors. These BSOD's seem to happen at random as sometimes I can go a few days without a single problem. For instance, yesterday I came home to find that my PC had crashed not once, but THREE times all due to the same error! Also, I'm not sure if this is related or not, but yesterday I was playing FFXIV and the game CTD on me. A few seconds later my storage HDD disappeared from Windows and device manager. If anyone can give me some insight I would much appreciate it!

    Files: Attachment 58480

    Thank you for your time!

    - Jordan D.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Physically detach Razer devices and remove its software.
    Test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
    one stick at a time eight passes per stick.
    Uninstall Symantec.
    Code:
    OpenHardwareMonitor.sys Sat Jul 26 15:29:37 2008  (488B26C1) 
    
    OpenHardwareMonitor.sys - this driver hasn't been added to  the DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    GEARAspiWDM.sys Thu May 3 21:56:17 2012  (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear Software.[br]Also comes with  iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    Rt630x64.sys Fri May 10  11:59:08 2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS 
    
    SYMDS64.SYS Wed Jul 31  01:29:08 2013 (51F84C44) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    ccSetx64.sys Tue Sep 24  05:58:04 2013 (52410DCC) 
    Symantec/ Norton Common Client Settings Driver  
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys 
    
    SYMNETS.SYS Thu Feb 13 12:25:14  2014 (52FCAB9A) 
    Symantec/ Norton NIS/ N360 Network Security driver 
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS 
    
    SYMEFA64.SYS Fri Feb 28 00:32:07  2014 (530FCAF7) 
    Symantec Extended File Attributes 
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS 
    
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    Razer Overlay Support Driver 
    http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys 
    
    Ironx64.SYS Wed May 21 00:27:42  2014 (537BD6DE) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS 
    
    RzMaelstromVAD.sys Fri May 23  12:34:44 2014 (537F2444) 
    Razer virtual surround system driver 
    http://www.carrona.org/drivers/driver.php?id=RzMaelstromVAD.sys 
    
    SRTSPX64.SYS Fri Jun 13  19:27:22 2014 (539B347A) 
    
    SRTSPX64.SYS - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    SRTSP64.SYS Wed Aug 20 22:56:53 2014 (53F50B95)  
    Symantec Real Time Storage Protection 
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS 
    
    MBAMSwissArmy.sys Sat Sep 20  00:14:07 2014 (541CAAAF) 
    Malwarebytes Anti-malware 
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys 
    
    nvhda64v.sys Thu Oct 9  19:02:27 2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver)  
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    EX64.SYS Sat Nov 15 10:14:03 2014  (5467195B) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS 
    
    ENG64.SYS Sat Nov 15 10:15:33 2014  (546719B5) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    EraserUtilRebootDrv.sys Tue Nov  25 21:15:44 2014 (5474E370) 
    Symantec /Norton 
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys 
    
    EraserUtilDrv11411.sys  Tue Nov 25 21:15:44 2014 (5474E370) 
    Symantec Eraser Utility Driver 
    http://www.carrona.org/drivers/driver.php?id=EraserUtilDrv11411.sys 
    
    eeCtrl64.sys Tue Nov 25  21:15:44 2014 (5474E370) 
    Symantec Eraser Control driver 
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys 
    
    rzendpt.sys Tue Dec 30 10:32:47  2014 (54A2713F) 
    Razer RzEndPt driver 
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys 
    
    rzudd.sys Tue Dec 30 10:32:50 2014  (54A27142) 
    Razer Rzudd Engine Driver 
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys 
    
    NvStreamKms.sys  Mon Jan 12 18:56:42 2015 (54B40ADA) 
    nVidia Streaming Kernel  service - may cause BSOD in Win8.1 systems (found in May  2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00) MAY NOT BE A  PROBLEM, this is a tenative posting - Appears that April 29 driver is a problem,  July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    BHDrvx64.sys Fri Jan 23  01:46:20 2015 (54C199DC) 
    Symantec Heuristics Driver 
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys 
    
    IDSvia64.sys Wed Jan 28 00:40:22  2015 (54C821E6) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys 
    
    nvlddmkm.sys Thu Feb 5 19:01:37  2015 (54D3B001) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Mon  Feb 23 20:50:02.330 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022315-9734-02.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:20:24.050  
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )  
    BugCheck 1, {77352352, 0, 1, ffffd00023087b00} 
    BugCheck Info: APC_INDEX_MISMATCH (1)  
    Bugcheck code 00000001 
    Arguments: 
    Arg1: 0000000077352352, Address of  system call function or worker routine 
    Arg2: 0000000000000000,  Thread->ApcStateIndex 
    Arg3: 0000000000000001,  (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable  
    Arg4: ffffd00023087b00, Call type (0 - system call, 1 - worker routine)  
    BUGCHECK_STR: 0x1 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME:  NIS.exe 
    FAILURE_BUCKET_ID: 0x1_SysCallNum_1b0006_nt!KiSystemServiceExit  
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Feb 23 20:29:05.108 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022315-9734-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:20:40.827  
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )  
    BugCheck 1, {770b2352, 0, 1, ffffd001aa0e8b00} 
    BugCheck Info: APC_INDEX_MISMATCH (1)  
    Bugcheck code 00000001 
    Arguments: 
    Arg1: 00000000770b2352, Address of  system call function or worker routine 
    Arg2: 0000000000000000,  Thread->ApcStateIndex 
    Arg3: 0000000000000001,  (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable  
    Arg4: ffffd001aa0e8b00, Call type (0 - system call, 1 - worker routine)  
    BUGCHECK_STR: 0x1 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME:  NIS.exe 
    FAILURE_BUCKET_ID: 0x1_SysCallNum_1b0006_nt!KiSystemServiceExit  
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Feb 23 20:07:45.132 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022315-10796-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days  22:58:43.850 
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+24b  ) 
    BugCheck 1, {77122352, 0, 1, ffffd000206d5b00} 
    BugCheck Info: APC_INDEX_MISMATCH (1)  
    Bugcheck code 00000001 
    Arguments: 
    Arg1: 0000000077122352, Address of  system call function or worker routine 
    Arg2: 0000000000000000,  Thread->ApcStateIndex 
    Arg3: 0000000000000001,  (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable  
    Arg4: ffffd000206d5b00, Call type (0 - system call, 1 - worker routine)  
    BUGCHECK_STR: 0x1 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME:  NIS.exe 
    FAILURE_BUCKET_ID: 0x1_SysCallNum_1b0006_nt!KiSystemServiceExit  
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Feb 22 21:04:35.886 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022215-11046-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:00:30.672  
    *** WARNING: Unable to verify timestamp for rzpmgrk.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for rzpmgrk.sys  
    Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 ) 
    BugCheck C4, {f6, fc,  ffffe000f2c44640, fffff80103ebb430} 
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION  (c4) 
    Bugcheck code 000000c4 
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)  
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as  KernelMode. 
    Arg2: 00000000000000fc, Handle value being referenced. 
    Arg3:  ffffe000f2c44640, Address of the current process. 
    Arg4: fffff80103ebb430,  Address inside the driver that is performing the incorrect reference.  
    BUGCHECK_STR: 0xc4_f6 
    PROCESS_NAME: AtBroker.exe 
    FAILURE_BUCKET_ID:  0xc4_f6_VRF_rzpmgrk+1430  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Feb 22 20:52:29.843 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022215-9187-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days  21:28:54.563 
    Probably caused by : ntkrnlmp.exe ( nt! ??  ::FNODOBFM::`string'+2ae61 ) 
    BugCheck 21, {ffffe001855ac080, 2, 80000f,  7bf4aa} 
    BugCheck Info: QUOTA_UNDERFLOW (21)  
    Bugcheck code 00000021 
    Arguments: 
    Arg1: ffffe001855ac080, The  process (if any) that was initially charged. 
    Arg2: 0000000000000002, The  quota type in question (paged pool, nonpaged pool, etc.) 
    Arg3:  000000000080000f, The initial charge amount to return. 
    Arg4:  00000000007bf4aa, The remaining (unreturned) charge. 
    BUGCHECK_STR: 0x21  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME: firefox.exe  
    FAILURE_BUCKET_ID: 0x21_nt!_??_::FNODOBFM::_string_ 
    BiosVersion = 2201  
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer = To be filled by O.E.M.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Feb 20 21:42:08.366 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\022015-10078-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 3:48:51.085  
    Probably caused by : win32k.sys (  win32k!NSInstrumentation::PlatformFreeToPagedLookasideList+28 ) 
    BugCheck C2,  {7, 1200, 0, fffff90145853ae0} 
    BugCheck Info: BAD_POOL_CALLER (c2)  
    Bugcheck code 000000c2 
    Arguments: 
    Arg1: 0000000000000007, Attempt to  free pool which was already freed 
    Arg2: 0000000000001200, (reserved)  
    Arg3: 0000000000000000, Memory contents of the pool block 
    Arg4:  fffff90145853ae0, Address of the block of pool being deallocated  
    BUGCHECK_STR: 0xc2_7_Gla4 
    PROCESS_NAME: PE_Client.exe  
    FAILURE_BUCKET_ID:  0xc2_7_Gla4_win32k!NSInstrumentation::PlatformFreeToPagedLookasideList  
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Feb 17 22:40:37.417 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021715-9640-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days 0:10:31.136  
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+24b )  
    BugCheck 1, {77862352, 0, 1, ffffd00020fe0b00} 
    BugCheck Info: APC_INDEX_MISMATCH (1)  
    Bugcheck code 00000001 
    Arguments: 
    Arg1: 0000000077862352, Address of  system call function or worker routine 
    Arg2: 0000000000000000,  Thread->ApcStateIndex 
    Arg3: 0000000000000001,  (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable  
    Arg4: ffffd00020fe0b00, Call type (0 - system call, 1 - worker routine)  
    BUGCHECK_STR: 0x1 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME:  NIS.exe 
    FAILURE_BUCKET_ID: 0x1_SysCallNum_1b0006_nt!KiSystemServiceExit  
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Feb 16 20:08:41.034 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021615-7953-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 1 days  17:29:53.754 
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+24b  ) 
    BugCheck 1, {76ff2352, 0, 1, ffffd00023f47b00} 
    BugCheck Info: APC_INDEX_MISMATCH (1)  
    Bugcheck code 00000001 
    Arguments: 
    Arg1: 0000000076ff2352, Address of  system call function or worker routine 
    Arg2: 0000000000000000,  Thread->ApcStateIndex 
    Arg3: 0000000000000001,  (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable  
    Arg4: ffffd00023f47b00, Call type (0 - system call, 1 - worker routine)  
    BUGCHECK_STR: 0x1 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME:  NIS.exe 
    FAILURE_BUCKET_ID: 0x1_SysCallNum_1b0006_nt!KiSystemServiceExit  
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Feb 10 20:38:19.604 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\021015-7421-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 3:01:31.321  
    Probably caused by : memory_corruption ( ONE_BIT ) 
    BugCheck 1A, {41792,  fffff6bfff2776e8, 4000000000000, 0} 
    BugCheck Info: MEMORY_MANAGEMENT (1a)  
    Bugcheck code 0000001A 
    Arguments: 
    Arg1: 0000000000041792, A corrupt  PTE has been detected. Parameter 2 contains the address of 
    the PTE.  Parameters 3/4 contain the low/high parts of the PTE. 
    Arg2: fffff6bfff2776e8  
    Arg3: 0004000000000000 
    Arg4: 0000000000000000 
    BUGCHECK_STR:  0x1a_41792 
    PROCESS_NAME: MpCmdRun.exe 
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT 
    BiosVersion = 2201 
    BiosReleaseDate =  11/22/2013 
    SystemManufacturer = To be filled by O.E.M. 
    SystemProductName  = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Feb 4 21:55:15.764 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020415-9796-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:01:35.482  
    *** WARNING: Unable to verify timestamp for SYMEFA64.SYS 
    *** ERROR:  Module load completed but symbols could not be loaded for SYMEFA64.SYS  
    Probably caused by : SYMEFA64.SYS ( SYMEFA64+e7ace ) 
    BugCheck 24,  {b500190637, ffffd000206b18a8, ffffd000206b10b0, fffff8005fd34ba4} 
    BugCheck  Info: NTFS_FILE_SYSTEM  (24) 
    Bugcheck code 00000024 
    Arguments: 
    Arg1: 000000b500190637  
    Arg2: ffffd000206b18a8 
    Arg3: ffffd000206b10b0 
    Arg4: fffff8005fd34ba4  
    PROCESS_NAME: svchost.exe 
    BUGCHECK_STR: 0x24 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID: 0x24_SYMEFA64+e7ace 
    BiosVersion =  2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer = To be filled by  O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Feb 4 04:30:24.675 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020315-8000-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 1:06:11.396  
    Probably caused by : memory_corruption ( ONE_BIT ) 
    BugCheck 1A, {41792,  fffff680002ef480, 1000000000, 0} 
    BugCheck Info: MEMORY_MANAGEMENT (1a)  
    Bugcheck code 0000001A 
    Arguments: 
    Arg1: 0000000000041792, A corrupt  PTE has been detected. Parameter 2 contains the address of 
    the PTE.  Parameters 3/4 contain the low/high parts of the PTE. 
    Arg2: fffff680002ef480  
    Arg3: 0000001000000000 
    Arg4: 0000000000000000 
    BUGCHECK_STR:  0x1a_41792 
    PROCESS_NAME: firefox.exe 
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT 
    BiosVersion = 2201 
    BiosReleaseDate =  11/22/2013 
    SystemManufacturer = To be filled by O.E.M. 
    SystemProductName  = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Feb 3 17:46:17.670 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\020315-9437-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  13:02:45.389 
    Probably caused by : Ntfs.sys (  Ntfs!NtfsFindPrefixHashEntry+1ff ) 
    BugCheck 24, {b500190637,  ffffd00024d708f8, ffffd00024d70100, fffff800cc564a9e} 
    BugCheck Info: NTFS_FILE_SYSTEM (24)  
    Bugcheck code 00000024 
    Arguments: 
    Arg1: 000000b500190637 
    Arg2:  ffffd00024d708f8 
    Arg3: ffffd00024d70100 
    Arg4: fffff800cc564a9e  
    PROCESS_NAME: NIS.exe 
    BUGCHECK_STR: 0x24 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID: 0x24_Ntfs!NtfsFindPrefixHashEntry  
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Jan 27 05:02:21.384 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012615-8234-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 2:11:09.103  
    Probably caused by : memory_corruption ( ONE_BIT ) 
    BugCheck 1A, {41792,  fffff6bffdf34d30, 80000000000000, 0} 
    BugCheck Info: MEMORY_MANAGEMENT (1a)  
    Bugcheck code 0000001A 
    Arguments: 
    Arg1: 0000000000041792, A corrupt  PTE has been detected. Parameter 2 contains the address of 
    the PTE.  Parameters 3/4 contain the low/high parts of the PTE. 
    Arg2: fffff6bffdf34d30  
    Arg3: 0080000000000000 
    Arg4: 0000000000000000 
    BUGCHECK_STR:  0x1a_41792 
    PROCESS_NAME: PrecisionXServ 
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT 
    BiosVersion = 2201 
    BiosReleaseDate =  11/22/2013 
    SystemManufacturer = To be filled by O.E.M. 
    SystemProductName  = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Jan 27 02:50:35.352 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012615-8062-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 3:26:39.070  
    *** WARNING: Unable to verify timestamp for SYMEFA64.SYS 
    *** ERROR:  Module load completed but symbols could not be loaded for SYMEFA64.SYS  
    Probably caused by : SYMEFA64.SYS ( SYMEFA64+e3e7e ) 
    BugCheck 24,  {b500190637, ffffd00023f871a8, ffffd00023f869b0, fffff803beebf4f3} 
    BugCheck  Info: NTFS_FILE_SYSTEM  (24) 
    Bugcheck code 00000024 
    Arguments: 
    Arg1: 000000b500190637  
    Arg2: ffffd00023f871a8 
    Arg3: ffffd00023f869b0 
    Arg4: fffff803beebf4f3  
    PROCESS_NAME: System 
    BUGCHECK_STR: 0x24 
    FAILURE_BUCKET_ID:  0x24_SYMEFA64+e3e7e 
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013  
    SystemManufacturer = To be filled by O.E.M. 
    SystemProductName = To be  filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Jan 26 04:54:34.125 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012515-7906-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 1 days 3:32:32.843  
    Probably caused by : memory_corruption ( ONE_BIT ) 
    BugCheck 1A, {41792,  fffff6bfff543460, 40000000000000, 0} 
    BugCheck Info: MEMORY_MANAGEMENT (1a)  
    Bugcheck code 0000001A 
    Arguments: 
    Arg1: 0000000000041792, A corrupt  PTE has been detected. Parameter 2 contains the address of 
    the PTE.  Parameters 3/4 contain the low/high parts of the PTE. 
    Arg2: fffff6bfff543460  
    Arg3: 0040000000000000 
    Arg4: 0000000000000000 
    BUGCHECK_STR:  0x1a_41792 
    PROCESS_NAME: livecomm.exe 
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT 
    BiosVersion = 2201 
    BiosReleaseDate =  11/22/2013 
    SystemManufacturer = To be filled by O.E.M. 
    SystemProductName  = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Jan 25 01:21:25.797 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\012415-9234-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 4 days 7:28:50.514  
    Probably caused by : Ntfs.sys ( Ntfs!NtfsAcquirePagingResourceExclusive+19 )  
    BugCheck 24, {b500190637, ffffd00024f06788, ffffd00024f05f90,  fffff800e30323dd} 
    BugCheck Info: NTFS_FILE_SYSTEM (24)  
    Bugcheck code 00000024 
    Arguments: 
    Arg1: 000000b500190637 
    Arg2:  ffffd00024f06788 
    Arg3: ffffd00024f05f90 
    Arg4: fffff800e30323dd  
    PROCESS_NAME: wininit.exe 
    BUGCHECK_STR: 0x24 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID:  0x24_Ntfs!NtfsAcquirePagingResourceExclusive 
    BiosVersion = 2201  
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer = To be filled by O.E.M.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Jan 11 01:01:31.429 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\011015-10421-01.dmp] 
    Built by:  9600.16452.amd64fre.winblue_gdr.131030-1505 
    System Uptime: 3 days  3:59:26.154 
    *** WARNING: Unable to verify timestamp for SRTSP64.SYS 
    ***  ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS  
    Probably caused by : SRTSP64.SYS ( SRTSP64+bbb7f ) 
    BugCheck 1000007E,  {ffffffffc0000005, fffff8008ee92303, ffffd0002aa38598, ffffd0002aa37da0}  
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
    Bugcheck code 1000007E 
    Arguments: 
    Arg1:  ffffffffc0000005, The exception code that was not handled 
    Arg2:  fffff8008ee92303, The address that the exception occurred at 
    Arg3:  ffffd0002aa38598, Exception Record Address 
    Arg4: ffffd0002aa37da0, Context  Record Address 
    PROCESS_NAME: System 
    BUGCHECK_STR: AV  
    FAILURE_BUCKET_ID: AV_SRTSP64+bbb7f 
    BiosVersion = 2201  
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer = To be filled by O.E.M.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Jan 7 20:12:36.721 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010715-8796-01.dmp] 
    Built by:  9600.16384.amd64fre.winblue_rtm.130821-1623 
    System Uptime: 0 days  0:16:20.437 
    Probably caused by : win32k.sys (  win32k!cjComputeGLYPHSET_MSFT_UNICODE+2df ) 
    BugCheck 50, {fffff9014250f000,  1, fffff960001b62ca, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff9014250f000,  memory referenced. 
    Arg2: 0000000000000001, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff960001b62ca, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: csrss.exe 
    FAILURE_BUCKET_ID:  AV_win32k!cjComputeGLYPHSET_MSFT_UNICODE 
    BiosVersion = 2201  
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer = To be filled by O.E.M.  
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Jan 3 05:49:50.556 2015 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\010415-9093-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 2 days  11:51:50.274 
    Probably caused by : win32k.sys ( win32k!DestroyClass+a8 )  
    BugCheck 50, {fffff68000000000, 0, 4aa00001d4523867, 6} 
    BugCheck Info:  PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: fffff68000000000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: 4aa00001d4523867, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000006,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: steamwebhelper 
    FAILURE_BUCKET_ID: AV_win32k!DestroyClass  
    BiosVersion = 2201 
    BiosReleaseDate = 11/22/2013 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Feb 25 00:20:30 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 25 00:20:30 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 25 00:20:30 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 64-bit


    Thanks for the quick response! I'll try those steps immediately and report back here with the results as soon as I can.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1 64-bit


    Update:

    I have disconnected and uninstalled all of my Razer products, uninstalled Norton, and ran Memtest86 on both sticks of RAM. It turns out that the second stick I tested was bad.

    These are the errors I received: Attachment 58523
    I will warranty the stick as soon as I can. I will report back here by Saturday to update this thread as resolved or not assuming I don't have any more BSOD's. I am curious though, why would my Razer products or Norton cause a BSOD? Is it a driver issue? Can I use those products after I get my new stick of RAM?

    Anyway, hopefully this will resolve my issues. Thank you for your time!
      My System SpecsSystem Spec

  5. #5


    Posts : 2,480
    Windows 10 Pro x64


    You can try. Razer software is very buggy and is known to regularly cause BSODs. AV software is no exception.
    I can tell that your RAM is bad. RMA it and check how is the crashing then.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1 64-bit


    Alright. Thank you so much for your help! I really appreciate it!
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1 64-bit


    Final update:

    After a couple days it seems that my PC has been running flawlessly without any errors. I have replaced the G.Skill RAM with a kit of Corsair Vengeance while I wait to get my warranty back from G.Skill.

    Softwaremaniac I want to thank you again for your help!
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    I'm glad your issue has been resolved.
      My System SpecsSystem Spec

BSOD randomly probably caused by: ntkrnlmp.exe
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