Windows 8 and 8.1 Forums


New mobo installation, now crashes when waking from sleep

  1. #1


    Guernsey, C.I., U.K.
    Posts : 30
    Windows 8.1 64 bit Pro with Media Centre

    New mobo installation, now crashes when waking from sleep


    Hi, after installing a new motherboard I now get BSOD and reboots every time the PC wakes from sleep mode. Error message: " The instruction at 0x5d4f872d references memory at 0x000000. The memory could not be read." Please see attached zip file also. Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    The zip file is empty. Please attach a new one.
      My System SpecsSystem Spec

  3. #3


    Guernsey, C.I., U.K.
    Posts : 30
    Windows 8.1 64 bit Pro with Media Centre


    Sorry I ran the diagnostic tool, where has it saved the file?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    On the desktop.
      My System SpecsSystem Spec

  5. #5


    Guernsey, C.I., U.K.
    Posts : 30
    Windows 8.1 64 bit Pro with Media Centre


    Attachment 58461

    Okay sorry I don't know what happened the first time, the file has appropriate contents now. Thanks.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    A lot of startup items. Disable everything except your AV software.
    Remove Asus bloatware, Disable nVidia Streaming Kernel Service in services.msc
    Update drivers in red if possible. If not, uninstall the software that's using these drivers.
    Test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
    one stick at a time eight passes per stick.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.


    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.




    Code:
    Afc.sys Wed Jul 12 07:48:20 2006 (44B48D24)  
    Arcsoft(R) ASPI Shell (CD/DVD program) 
    http://www.carrona.org/drivers/driver.php?id=Afc.sys 
    
    smserial.sys Mon  Oct 26 16:36:18 2009 (4AE5C1F2) 
    Motorola SM56 voice modem driver  
    http://www.carrona.org/drivers/driver.php?id=smserial.sys 
    
    AsUpIO.sys Tue  Aug 3 04:47:59 2010 (4C57835F) 
    ASUS hardware monitoring software  related 
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys 
    
    ASUSFILTER.sys  Tue Sep 20 17:46:33 2011 (4E78B559) 
    ASUS USB Hub filter driver  
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys 
    
    AiChargerPlus.sys Thu Apr 19 03:17:35 2012 (4F8F67AF)  
    Asus Charger Driver [br] Likely BSOD cause - haven't  seen recently (15Jan2013) 
    http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    AsIO.sys Wed Aug 22 11:54:47  2012 (5034AC67) 
    Asus PCProbe Utility 
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
    
    RimSerial_AMD64.sys Mon Oct 22  22:51:51 2012 (5085B1E7) 
    Virtual Serial Port driver for Blackberry 
    http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys 
    
    ndisrd.sys Thu Feb 21  03:40:15 2013 (5125890F) 
    
    ndisrd.sys - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    
    ASUSwh.sys Thu Mar 28 18:44:34 2013 (51548182) 
    ASUS  USB 3.0 Boost Storage Driver 
    http://www.carrona.org/drivers/driver.php?id=ASUSwh.sys 
    
    ASUScr.sys Thu Mar 28 18:44:37 2013  (51548185) 
    ASUS USB 3.0 Boost Storage Driver 
    http://www.carrona.org/drivers/driver.php?id=ASUScr.sys 
    
    ASUSumsc.sys Thu Mar 28 18:44:44  2013 (5154818C) 
    ASUS USB 3.0 Boost Storage Driver 
    http://www.carrona.org/drivers/driver.php?id=ASUSumsc.sys 
    
    ASUSstpt.sys Thu Mar 28 18:44:49  2013 (51548191) 
    ASUS USB 3.0 Boost Storage Driver 
    http://www.carrona.org/drivers/driver.php?id=ASUSstpt.sys 
    
    Rt630x64.sys Fri Jun 21 11:29:10  2013 (51C41CE6) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS 
    
    SYMDS64.SYS Wed Jul 31  01:29:08 2013 (51F84C44) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS 
    
    asmtxhci.sys Fri Aug 16 21:28:42  2013 (520E7D6A) 
    Asmedia USB 3.0 driver 
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys 
    
    asmthub3.sys Fri Aug 16 21:28:54  2013 (520E7D76) 
    ASMedia USB 3.0 Hub driver 
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys 
    
    RTKVHD64.sys Wed Aug 21 06:48:22  2013 (52144696) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    AODDriver2.sys  Thu Sep 12 05:36:40 2013 (523136C8) 
    AMD Overdrive; also in  EasyTune6 for Gigabyte motherboard [br] Known BSOD issues  in Win7[br][br]Part of AMD Fuel[br][br]Location: C:\Program Files\ATI  Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys 
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys 
    
    asstor64.sys Mon Sep 16  10:39:08 2013 (5236C3AC) 
    Asmedia ASM-106x Sata 6G controller 
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys 
    
    dump_asstor64.sys Mon Sep 16  10:39:08 2013 (5236C3AC) 
    
    dump_asstor64.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    ccSetx64.sys Tue Sep 24 05:58:04 2013  (52410DCC) 
    Symantec/ Norton Common Client Settings Driver 
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys 
    
    000.fcl Fri Oct 18 09:16:31 2013  (5260E04F) 
    CyberLink FCL Driver 
    http://www.carrona.org/drivers/driver.php?id=000.fcl 
    
    SYMNETS.SYS Thu Feb 13 12:25:14 2014  (52FCAB9A) 
    Symantec/ Norton NIS/ N360 Network Security driver 
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS 
    
    SYMEFA64.SYS Fri Feb 28 00:32:07  2014 (530FCAF7) 
    Symantec Extended File Attributes 
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS 
    
    Ironx64.SYS Wed May 21 00:27:42  2014 (537BD6DE) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS 
    
    SRTSPX64.SYS Fri Jun 13 19:27:22  2014 (539B347A) 
    
    SRTSPX64.SYS - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    AMDACPKSL.SYS Sun Jun 22 04:31:43 2014 (53A6400F)  
    included in the AMD/ATI Catalyst WDM drivers package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    SRTSP64.SYS Wed Aug 20 22:56:53  2014 (53F50B95) 
    Symantec Real Time Storage Protection 
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS 
    
    nvhda64v.sys Thu Oct 9 19:02:27  2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    EX64.SYS Sat Nov 15 10:14:03 2014  (5467195B) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS 
    
    ENG64.SYS Sat Nov 15 10:15:33 2014  (546719B5) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    eeCtrl64.sys Tue Nov 25 21:15:44  2014 (5474E370) 
    Symantec Eraser Control driver 
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys 
    
    EraserUtilRebootDrv.sys Tue Nov  25 21:15:44 2014 (5474E370) 
    Symantec /Norton 
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys 
    
    NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    BHDrvx64.sys Fri Jan 23  01:46:20 2015 (54C199DC) 
    Symantec Heuristics Driver 
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys 
    
    IDSvia64.sys Wed Jan 28 00:40:22  2015 (54C821E6) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys 
    
    nvlddmkm.sys Thu Feb 5 19:01:37  2015 (54D3B001) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Tue  Feb 24 11:38:28.841 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022415-77421-01.dmp] 
    Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
    System Uptime: 0 days  14:10:08.585 
    *** WARNING: Unable to verify timestamp for win32k.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for win32k.sys  
    Probably caused by : memory_corruption 
    BugCheck 7A, {fffff6fc00a52258,  ffffffffc00000c0, 318257860, fffff8014a44b000} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: fffff6fc00a52258,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  ffffffffc00000c0, error status (normally i/o status code) 
    Arg3:  0000000318257860, current process (virtual address for lock type 3, or PTE)  
    Arg4: fffff8014a44b000, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    BUGCHECK_STR: 0x7a_c00000c0  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096  
    BiosVersion = 2501 
    BiosReleaseDate = 04/07/2014 
    SystemManufacturer =  To be filled by O.E.M. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Feb 24 15:33:20 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 24 15:33:20 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 24 15:33:20 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  7. #7


    Guernsey, C.I., U.K.
    Posts : 30
    Windows 8.1 64 bit Pro with Media Centre


    Sorry, where in the CHRISHUD-PC-24_02_2015_141501_05 file can I find all the stuff in the box above marked "code"? I need to print it all out in one go?
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    I don't understand? I analyzed it for you and put it in a text box. You can scroll to see everything. There are sliders on the sides of the box.
      My System SpecsSystem Spec

  9. #9


    Guernsey, C.I., U.K.
    Posts : 30
    Windows 8.1 64 bit Pro with Media Centre


    EDIT: no worries I managed to cut and paste the entire contents of the code box into Word and print. Ta.

    Postscript: By the way I think the problem could be ACPI relate issues? Surprised Asus haven't issued a patch. I had an issue similar to this with another Asus board I had, can't remember what I did to fix it but will certainly try some of the things you suggested softwaremaniac!
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    I think that it's your RAM.
      My System SpecsSystem Spec

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New mobo installation, now crashes when waking from sleep
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