Windows 8 and 8.1 Forums


BSOD while attempting to restart pc. error 0x0000009f

  1. #11


    Posts : 2,480
    Windows 10 Pro x64


    Try another game. Is Batman original or pirated version? We need a complete memory dump. Uninstall SAS, MSI software and DT. Update Logitech Wingman driver.

      My System SpecsSystem Spec

  2. #12


    Posts : 9
    windows 8.1


    This is the official purchased game from Steam. I'm not sure how to get a "complete memory dump" I thought it would do that by itself? What I'm giving you is all the pc is providing me with unfortunately. Logitech wingman driver is updated I followed the link i was provided and downloaded and installed the latest version available.
      My System SpecsSystem Spec

  3. #13


    Posts : 9
    windows 8.1


    also uninstalled DT, SAS and MSI.
      My System SpecsSystem Spec

  4. #14


    Posts : 2,480
    Windows 10 Pro x64


    Look in your C: Windows directiry for MEMORY.DMP file.
      My System SpecsSystem Spec

  5. #15


    Posts : 9
    windows 8.1


    so far, no issues, haven't tried any other games as of yet....
      My System SpecsSystem Spec

  6. #16


    Posts : 2,480
    Windows 10 Pro x64


    That's nice to hear.
      My System SpecsSystem Spec

  7. #17


    Posts : 9
    windows 8.1


    Still no more blue screens, still have a few random "windows unexpectedly shutdown" errors, but it happens when i'm not using the pc, not during. I'm slowly re enabling services and applications, so I'll be able to give you a better idea what exactly was causing the issues.

    Thanks for all your help!
      My System SpecsSystem Spec

  8. #18


    Posts : 2,480
    Windows 10 Pro x64


    That's great news
      My System SpecsSystem Spec

  9. #19


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by terry1818 View Post
    Still no more blue screens, still have a few random "windows unexpectedly shutdown" errors, but it happens when i'm not using the pc, not during. I'm slowly re enabling services and applications, so I'll be able to give you a better idea what exactly was causing the issues.

    Thanks for all your help!
    That's not good. Could you please re-run the Diagnostic Utility and upload a freshly generated ZIP File?
      My System SpecsSystem Spec

  10. #20


    Posts : 2,480
    Windows 10 Pro x64


    List your specs, This could be very well caused by a bad PSU. What is the age of it?
      My System SpecsSystem Spec

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BSOD while attempting to restart pc. error 0x0000009f
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