Windows 8 and 8.1 Forums


Repeated BSOD events of various types

  1. #1


    Posts : 15
    Windows 8.1

    Repeated BSOD events of various types


    Hi

    I built a new PC about six months ago (MB CPU RAM GPU SSD PSU detail at end of post), I was running Windows 7 and experienced blue screens quite regularly. I formatted the PC and did a clean install which did not fix the problem. I sent my PC in to the store and the Bios and INF drivers were updated. This did not resolve the problem and the bsods persisted once every two days. The supplier also tested components and stress tested my PC without it blue screening. I then reinstalled Windows 7, issue persisted. I installed windows 8.1 and the issue persisted bsod every two days. I then disconnected my primary drive (SSD) and installed a newly bought (SSHD), my PC was then BSOD free for almost two weeks. I sent the PC in again and the ssd was replaced. Again stress testing etc showed no hardware issues or so they claim.
    This bring me to the attached dump file. This is the latest BSOD error with me running the following setup
    Asus H81m-c MB, GTX 750TI GPU, Corsair 1600 ddr3 8gb, Samsung 850 ssd primary, Seagte 1TB hybrid drive secondary, i5 4690K. At the time of bsod I was using Google Chrome and downloading BF4 on Origin.

    I really am fed up with this hunk o junk and I really need help, been struggling for almost 4 months now.
    Cheers

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Get all available Windows updates.
    Test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
    one stick at a time eight passes per stick.

    Code:
    AsIO.sys Wed Aug 22 11:54:47 2012 (5034AC67) 
    Asus PCProbe Utility 
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
    
    intelppm.sys Thu Aug 22 10:46:35 2013  (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    Rt630x64.sys Thu May 29  09:46:09 2014 (5386E5C1) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    RTKVHD64.sys Tue Sep 30 14:02:07  2014 (542A9BBF) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    nvhda64v.sys Thu Oct 9 19:02:27  2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    NvStreamKms.sys Sat Nov 22 08:46:45 2014 (54703F65)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    nvlddmkm.sys Sat Dec 13  07:53:17 2014 (548BE25D) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvvadarm.sys Sat Dec 13 08:16:06  2014 (548BE7B6) 
    
    nvvadarm.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    
    
    Debug session time: Mon Feb 23 17:57:58.307  2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\022315-3546-01.dmp] 
    Built by:  9600.17031.amd64fre.winblue_gdr.140221-1952 
    System Uptime: 2 days  2:47:41.447 
    Probably caused by : memory_corruption 
    BugCheck 3B,  {c0000005, fffff801528a911b, ffffd0005e0eb610, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff801528a911b, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0005e0eb610, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION 
    PROCESS_NAME: chrome.exe 
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_STRIDE 
    MaxSpeed: 3500 
    CurrentSpeed: 3492  
    BiosVersion = 2202 
    BiosReleaseDate = 10/27/2014 
    SystemManufacturer =  ASUS 
    SystemProductName = All Series  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Feb 23 21:13:27 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Feb 23 21:13:27 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Feb 23 21:13:27 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windows 8.1


    Hi
    Thank you for the reply. Just to add, I have tested both memory sticks (at the same time) using memtest86 V6.0.0 (free edition. With one test I swopped the mem sticks in the slots no errors were reported. I will however try testing them individually and report as soon as possible.

    Just to add some more information:
    Also I am currently using Windows 8.1, the image I included in my original post is one of the earlier BSODs (on Windows 7) whilst the dmp file represents the most recent BSOD on Windows 8. 1. The most recent BSOD was a system service exception error (error that generated the dmp file)
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Test the RAM with the tool I provided and test them separately for at least eight passes. If there is no error, we'll continue troubleshooting.
      My System SpecsSystem Spec

  5. #5


    Posts : 15
    Windows 8.1


    I managed to test the RAM no issues were found, at least 8 passes for both sticks. My Windows was oddly out of date by like a 121 updates. So far I have not had a BSOD but I have noticed that Google Chrome keeps crashing and I had my PC completely freeze up on me whilst attempting to access the Chrome crash log.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Is Chrome updated?
      My System SpecsSystem Spec

  7. #7


    Posts : 15
    Windows 8.1


    Hi
    Chrome is up to date, my Windows as well and the ram test showed no issues. It did bsod again.
    I am running driver verifier and so far no errors. I am also booting up with only Microsoft applications
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Disable nVidia Streaming Kernel Service in services.msc
    I'm still liking your RAM for this. I advised a senior expert to confirm my suspicions. He shall contact you soon.
      My System SpecsSystem Spec

  9. #9


    Posts : 15
    Windows 8.1


    Nvidia streamer service is disabled already.
    The shop claim to have tested each component and bench marked my machine without issue.
    How could I test it, by swopping out the ram for another set?
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    That would be the ultimate test, yes. But like I said, please wait for my colleague.
      My System SpecsSystem Spec

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